Lenovo 8123, 8131, 8124, 8138, 8137 Worldwide telephone list, Customer Carry-In or Mail-In Service

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You will disconnect the failing Machine for collection arranged by your Service Provider. A shipping container will be provided to you for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4.Customer Carry-In or Mail-In Service

You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the failing Machine suitably packaged to a designated location. After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

5.CRU and On-site Service

This type of Warranty Service is a combination of Type 1 and Type 2 (see above).

6.CRU and Courier or Depot Service

This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair.

*This type of service is called ThinkPad EasyServ or EasyServ in some countries.

To obtain warranty service contact a Service Provider. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list.

Country or Region	Telephone Number

Africa	Africa: +44 (0)1475-555-055
	South Africa: +27-11-3028888 and 0800110756
	Central Africa: Contact the nearest IBM Business Partner

Appendix B. Lenovo Statement of Limited Warranty

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Contents Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Additional help Xvi Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationSetting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerUpdating your antivirus software Installing other operating systemsCompleting important tasks Updating your operating systemStarting the Setup Utility Shutting down the computerRecording your computer information Page Creating and using product recovery discs Recovering softwareBackup and recovery To create Product Recovery discs, do the followingTo use Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problemsCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting information Getting information, help, and serviceGetting help and service Using the documentation and diagnostic programsTelephone numbers Calling for servicePurchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDsRunning Diagnostics from the Rescue and Recovery workspace Creating a Diagnostics disketteRunning the Diagnostics diskette Code Description Action Error codesCode Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries Page Part 1 General Terms Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayAsia Pacific Australia Cambodia and LaosCAMBODIA, INDONESIA, and Laos India PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Egypt FranceGermany Ireland HungaryItems for Which Lenovo is Not Liable SlovakiaUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Types Courier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site ServiceCRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345