Lenovo 8138, 8131, 8124, 8123, 8137 Running Diagnostics from the Rescue and Recovery workspace

Page 44

Running Diagnostics from the Rescue and Recovery workspace

Use the following steps to run diagnostics from the Rescue and Recovery workspace:

1.Shut down your operating system, and turn off the computer.

2.When you turn on your computer, repeatedly press and release the Enter or F11 key when indicated on the screen to start the Rescue and Recovery workspace.

3.From the main menu, select Diagnose Hardware.

4.Follow the prompts on the screen.

5.Restart the computer.

Creating a Diagnostics diskette

Use the following steps to create a diagnostics diskette:

1.Shut down your operating system, and turn off the computer.

2.When you turn on your computer, repeatedly press and release the Enter or F11 key when indicated on the screen to start the Rescue and Recovery workspace.

3.From the main menu, select Create a diagnostics disk.

4.Follow the instructions on the screen.

5.When prompted, insert a blank, formatted diskette into the diskette drive, and follow the instructions on the screen.

Notes:

1.You can also download the latest version of the diagnostic program from http://www.lenovo.com/think/support/ on the World Wide Web. In the Quick Path field, type your machine type to find the downloadable files specific to your computer.

2.You can download a self starting bootable CD image (known as an .iso image) of the diagnostics program from http://www.lenovo.com/think/support to support systems without a diskette drive.

Running the Diagnostics diskette

Use the following steps to run the diagnostics diskette or CD image:

1.Shut down the operating system, and turn off the computer.

2.Insert the diagnostics diskette into the diskette drive or CD into the drive.

3.Turn on your computer.

4.When the diagnostics program opens, Follow the instructions that are displayed on the screen. For help, press F1.

5.When the program finishes, remove the diskette or CD from the drive.

26

Image 44

Contents Quick Reference Page Quick Reference Page Contents Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilationCD and DVD drive safety Additional safety information Lithium battery noticeModem safety information Laser compliance statementPower supply statement Xiv Additional help Xvi Glare and lighting Arranging your workspaceComfort Air circulation Electrical outlets and cable lengthsSetting up your computer Phone Line Setting up your computer 1394 Turning on power Finishing the software installationInstalling other operating systems Completing important tasksUpdating your operating system Updating your antivirus softwareRecording your computer information Starting the Setup UtilityShutting down the computer Page Recovering software Creating and using product recovery discsTo use Product Recovery discs, do the following Backup and recoveryTo create Product Recovery discs, do the following Using the rescue and recovery workspace To perform a backup operation, do the followingPage Solving recovery problems Post-recovery notesCreating and using rescue media Creating and using a Recovery Repair disketteRecovering or installing device drivers Setting a rescue device in the startup sequence Getting information, help, and service Getting help and serviceUsing the documentation and diagnostic programs Getting informationCalling for service Telephone numbersOther services Purchasing additional servicesPage Troubleshooting and diagnostics Basic troubleshootingSymptom Action Power supply and system board Diagnostic LEDs PC-Doctor for DOS DiagnosticsRunning the Diagnostics diskette Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Error codes Code Description ActionCode Description Action Post beep codes Beep pattern Description ActionPage Appendix A. IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesAsia Pacific Countries Page Appendix B. Lenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover Part 1 General TermsHow to Obtain Warranty Service What Lenovo Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Paraguay PeruUruguay VenezuelaCAMBODIA, INDONESIA, and Laos Asia Pacific AustraliaCambodia and Laos India Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersFollowing paragraphs are added to this section Germany EgyptFrance Hungary IrelandUnited Kingdom Items for Which Lenovo is Not LiableSlovakia Part 3 Warranty Information Warranty PeriodTypes Types Types Types of Warranty Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Television output notice TrademarksElectronic emissions notices Industry Canada Class B emission compliance statement European Union EMC Directive conformance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345