Lenovo 8131, 8124, 8138 How to Obtain Warranty Service, What Lenovo Will Do to Correct Problems

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vany software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;

vfailure resulting from misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

vfailure caused by a product for which Lenovo is not responsible; and

vany non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

Lenovo does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

Warranty service may be provided by Lenovo, IBM, your reseller if authorized to perform warranty service, or an authorized warranty service provider. Each of them is referred to as a “Service Provider.”

If the Machine does not function as warranted during the warranty period, contact a Service Provider. If you do not register the Machine with Lenovo, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What Lenovo Will Do to Correct Problems

When you contact a Service Provider for service, you must follow the problem determination and resolution procedures that we specify. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to a support website.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated software updates from a support web site or from other electronic media, and following the instructions that your Service Provider provides. Software updates may include basic input/output system code (called “BIOS”), utility programs, device drivers, and other software updates.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.

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Contents Quick Reference Page Quick Reference Page Contents Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilationCD and DVD drive safety Additional safety information Lithium battery noticeModem safety information Laser compliance statementPower supply statement Xiv Additional help Xvi Arranging your workspace ComfortGlare and lighting Air circulation Electrical outlets and cable lengthsSetting up your computer Phone Line Setting up your computer 1394 Turning on power Finishing the software installationUpdating your operating system Installing other operating systemsCompleting important tasks Updating your antivirus softwareStarting the Setup Utility Shutting down the computerRecording your computer information Page Recovering software Creating and using product recovery discsBackup and recovery To create Product Recovery discs, do the followingTo use Product Recovery discs, do the following Using the rescue and recovery workspace To perform a backup operation, do the followingPage Solving recovery problems Post-recovery notesCreating and using rescue media Creating and using a Recovery Repair disketteRecovering or installing device drivers Setting a rescue device in the startup sequence Using the documentation and diagnostic programs Getting information, help, and serviceGetting help and service Getting informationCalling for service Telephone numbersOther services Purchasing additional servicesPage Troubleshooting and diagnostics Basic troubleshootingSymptom Action Power supply and system board Diagnostic LEDs PC-Doctor for DOS DiagnosticsRunning Diagnostics from the Rescue and Recovery workspace Creating a Diagnostics disketteRunning the Diagnostics diskette Error codes Code Description ActionCode Description Action Post beep codes Beep pattern Description ActionPage Appendix A. IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesAsia Pacific Countries Page What this Warranty Does not Cover Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsHow to Obtain Warranty Service What Lenovo Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Uruguay ParaguayPeru VenezuelaAsia Pacific Australia Cambodia and LaosCAMBODIA, INDONESIA, and Laos India NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersFollowing paragraphs are added to this section Egypt FranceGermany Hungary IrelandItems for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodTypes Types Types On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Courier or Depot ServiceCRU and Courier or Depot Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Television output notice TrademarksElectronic emissions notices Industry Canada Class B emission compliance statement European Union EMC Directive conformance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345