Lenovo W700ds Entering the Bios Setup Utility, How can I contact the Customer Support Center?

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How can I contact the Customer Support Center?

See Chapter 6, “Getting help and service,” on page 51 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see “Worldwide telephone list” on page 53.

Where can I find warranty information?

See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see Appendix A, “Warranty information,” on page 59.

Entering the BIOS Setup Utility

Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters.

vConfig: Set the configuration of your computer.

vDate/Time: Set the date and time.

vSecurity: Set security features.

vStartup: Set the startup device.

vRestart: Restart the system.

vHDD diagnostic program: Run the diagnostic test of the HDD or SSD.

To enter the BIOS Setup Utility, do as follows:

1.To protect yourself against accidental loss of data, back up your data and computer registry. For details, see “Basics” in Access Help.

2.Turn off the computer, and then turn it on again.

3.When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility.

If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password. For more information, see the on-board help.

4.Using the cursor keys, move to an item you want to change. When the item you want is highlighted, press Enter. A submenu is displayed.

5.Change the items you wish to change. To change the value of an item, use the F5 or F6 key. If the item has a submenu, you can display it by pressing Enter.

6.Press F3 or Esc to exit from the submenu. If you are in a nested submenu, press Esc repeatedly until you reach the BIOS Setup Utility menu.

Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes.

10ThinkPad® W700 and W700ds Service and Troubleshooting Guide

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Contents ThinkPad W700 and W700ds Service and Troubleshooting Guide Page ThinkPad W700 and W700ds Service and Troubleshooting Guide Page Contents Trademarks Index Read this first Protect yourself from the heat that your computer generatesProtect the cables from being damaged Finding information This guide and other publicationsFinding information with the ThinkVantage button Important tips Be careful about where and how you work Taking care of your ThinkPad computerConnect the internal modem correctly Be gentle with your computerRegister your computer Carry your computer properly Handle storage media and drives properlyTake care in setting passwords Be sure not to modify your computerCare for the fingerprint reader Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Tips on using the dual screen model ThinkPad W700 and W700ds Service and Troubleshooting Guide How can I prevent problems with my ThinkPad computer? Solving computer problemsFrequently asked questions Where are the recovery discs?Entering the Bios Setup Utility Where can I find warranty information?How can I contact the Customer Support Center? Diagnosing problems HDD diagnostic programTroubleshooting Click Diagnose hardwareError messages Message SolutionMessage Solution Message Solution Message Solution Beep errors Errors without messages ProblemScreen goes blank while the computer is on Memory problems Password problemsKeyboard problems Pointing device problemsSleep standby or hibernation problems Computer enters sleep standby mode unexpectedly Computer screen problems Click Advanced Settings Solution For Windows XP Click AdvancedBattery problems AC adapter problemsHard disk drive HDD or solid state drive SSD problems Problem Fingerprint reader problems Startup problemsProblem RAID problems Solution For using Intel Matrix Storage Manager option ROM ThinkPad W700 and W700ds Service and Troubleshooting Guide Recovery options Introducing Rescue and RecoverySolid state drive SSD Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs ThinkPad W700 and W700ds Service and Troubleshooting Guide Replacing the battery Upgrading and replacing devicesUpgrading the hard disk drive or solid state drive Handling an HDD or an SSDTo replace the HDD ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices To replace the SSD Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide To install an SO-DIMM Replacing memory2 Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Getting help around the world Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix A. Warranty information Types of warranty service Customer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In Service Product Exchange ServiceThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Optional-service CRUs Appendix C. Features and Specifications FeaturesSpecifications Battery life Power source AC adapterBattery pack Heat outputThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix D. Notices Export classification notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement ThinkPad W700 and W700ds Service and Troubleshooting Guide Informationen in Hinsicht Emvg Paragraf 4 Abs Energy Star model information Windows XP Windows Vista Power plan Energy Star at AC mode Been inactive for a specified length of timeClick OK Trademarks ThinkPad W700 and W700ds Service and Troubleshooting Guide Index Troubleshooting battery 27 computer screen 24 error messages Page Part Number 45N3646