Lenovo W700ds manual Contents

Page 5

Contents

Read this first

. v

Startup problems

.

30

 

 

 

RAID problems

.

32

Chapter 1. Finding information . . . .

.

1

 

 

 

This guide and other publications . . . .

.

1

Chapter 4. Recovery options

.

35

Finding information with the ThinkVantage

 

 

Introducing Rescue and Recovery . . . .

. 35

button

.

2

Solid state drive (SSD)

.

35

 

 

 

Restoring the factory contents

.

36

Chapter 2. Taking care of your ThinkPad

 

 

Recovering data

.

37

computer . . . . . . . . . . . . . 3

 

 

 

Important tips

. 3

Chapter 5. Upgrading and replacing

 

 

Be careful about where and how you work

3

devices

.

39

Be gentle with your computer . . . .

.

4

Replacing the battery

.

39

Register your computer

. 4

Upgrading the hard disk drive or solid state

 

 

Carry your computer properly . . . .

.

4

drive

.

40

Connect the internal modem correctly . .

. 4

Replacing memory

. 47

Handle storage media and drives properly

 

4

 

 

 

Be sure not to modify your computer . .

. 5

Chapter 6. Getting help and service . .

.

51

Take care in setting passwords . . . .

.

5

Getting help and service

.

51

Care for the fingerprint reader . . . .

.

5

Getting help on the Web

.

51

Cleaning the cover of your computer . .

. 6

Calling the Customer Support Center . .

. 51

Cleaning your computer keyboard . . .

. 6

Getting help around the world

. 53

Cleaning your computer display . . .

. 6

Worldwide telephone list

.

53

Tips on using the dual screen model . .

. 7

 

 

 

Chapter 3. Solving computer problems .

. 9

Appendix A. Warranty information . . .

. 59

Types of warranty service

.

60

Frequently asked questions

.

9

 

 

 

Entering the BIOS Setup Utility . . . .

.

10

Appendix B. Customer Replaceable Units

 

 

Diagnosing problems

.

11

(CRUs)

.

63

HDD diagnostic program

. 11

 

 

 

Diagnosing problems using PC-Doctor

.

12

Appendix C. Features and Specifications

 

65

from the service partition

Features . . . . . . . . . . . . . 65

Troubleshooting

12

Specifications

.

66

Error messages

.

13

 

 

 

Errors without messages

.

18

Appendix D. Notices

.

69

Memory problems

.

20

Notices

.

69

Password problems

.

20

Export classification notice

.

70

Keyboard problems

.

21

Electronic emissions notices

.

70

Pointing device problems

.

21

Federal Communications Commission

 

 

Sleep (standby) or hibernation problems

 

22

 

 

 

(FCC) Statement

.

70

Computer screen problems

. 24

Industry Canada Class B emission

 

 

Battery problems

.

27

 

 

compliance statement

.

71

AC adapter problems

.

27

Avis de conformité à la réglementation

 

 

Hard disk drive (HDD) or solid state drive

 

 

 

 

d’Industrie Canada

.

71

(SSD) problems

.

28

 

 

 

Fingerprint reader problems . . . .

.

30

 

 

 

© Copyright Lenovo 2008

iii

Image 5
Contents ThinkPad W700 and W700ds Service and Troubleshooting Guide Page ThinkPad W700 and W700ds Service and Troubleshooting Guide Page Contents Trademarks Index Protect yourself from the heat that your computer generates Read this firstProtect the cables from being damaged This guide and other publications Finding informationFinding information with the ThinkVantage button Taking care of your ThinkPad computer Important tips Be careful about where and how you workRegister your computer Carry your computer properly Be gentle with your computerConnect the internal modem correctly Handle storage media and drives properlyCare for the fingerprint reader Take care in setting passwordsBe sure not to modify your computer Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Tips on using the dual screen model ThinkPad W700 and W700ds Service and Troubleshooting Guide Frequently asked questions Solving computer problemsHow can I prevent problems with my ThinkPad computer? Where are the recovery discs?How can I contact the Customer Support Center? Entering the Bios Setup UtilityWhere can I find warranty information? HDD diagnostic program Diagnosing problemsClick Diagnose hardware TroubleshootingMessage Solution Error messagesMessage Solution Message Solution Message Solution Beep errors Problem Errors without messagesScreen goes blank while the computer is on Password problems Memory problemsPointing device problems Keyboard problemsSleep standby or hibernation problems Computer enters sleep standby mode unexpectedly Computer screen problems Click Advanced Settings Click Advanced Solution For Windows XPAC adapter problems Battery problemsHard disk drive HDD or solid state drive SSD problems Problem Startup problems Fingerprint reader problemsProblem RAID problems Solution For using Intel Matrix Storage Manager option ROM ThinkPad W700 and W700ds Service and Troubleshooting Guide Solid state drive SSD Recovery optionsIntroducing Rescue and Recovery Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices Replacing the batteryHandling an HDD or an SSD Upgrading the hard disk drive or solid state driveTo replace the HDD ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices To replace the SSD Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Replacing memory To install an SO-DIMM2 Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service FRU Country or Region Telephone Number Getting help around the worldWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix A. Warranty information Courier or Depot Service Types of warranty serviceCustomer Replaceable Unit ″CRU″ Service On-site Service Product Exchange Service Customer Carry-In or Mail-In ServiceThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Optional-service CRUs Features Appendix C. Features and SpecificationsSpecifications Battery pack Power source AC adapterBattery life Heat outputThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix D. Notices Federal Communications Commission FCC Statement Export classification noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada ThinkPad W700 and W700ds Service and Troubleshooting Guide Informationen in Hinsicht Emvg Paragraf 4 Abs Energy Star model information Been inactive for a specified length of time Windows XP Windows Vista Power plan Energy Star at AC modeClick OK Trademarks ThinkPad W700 and W700ds Service and Troubleshooting Guide Index Troubleshooting battery 27 computer screen 24 error messages Page Part Number 45N3646