Lenovo W700ds manual Finding information, This guide and other publications

Page 9

Chapter 1. Finding information

This guide and other publications

Setup Instructions

helps you to unpack your ThinkPad® computer and get started. It includes a few tips for first-time users.

This Service and Troubleshooting Guide

provides information about caring for your ThinkPad computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer. The troubleshooting information in this Guide applies only to problems that might prevent you from accessing the comprehensive online manual, called Access Help, preinstalled on your ThinkPad computer.

Access Help

is a comprehensive online manual that provides answers to most of your questions about your computer, helps you to configure preloaded features and tools, or solve problems. To open Access Help, do either of the following:

vPress the ThinkVantage® button. Under Quick Links in the Productivity Center, click Access on-system help.

vClick Start, move the pointer to All Programs; then to ThinkVantage. Click Access Help.

Safety and Warranty Guide

includes general safety instructions and complete Lenovo® Limited Warranty.

© Copyright Lenovo 2008

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Contents ThinkPad W700 and W700ds Service and Troubleshooting Guide Page ThinkPad W700 and W700ds Service and Troubleshooting Guide Page Contents Trademarks Index Protect yourself from the heat that your computer generates Read this firstProtect the cables from being damaged This guide and other publications Finding informationFinding information with the ThinkVantage button Taking care of your ThinkPad computer Important tips Be careful about where and how you workRegister your computer Carry your computer properly Be gentle with your computerConnect the internal modem correctly Handle storage media and drives properlyTake care in setting passwords Be sure not to modify your computerCare for the fingerprint reader Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Tips on using the dual screen model ThinkPad W700 and W700ds Service and Troubleshooting Guide Frequently asked questions Solving computer problemsHow can I prevent problems with my ThinkPad computer? Where are the recovery discs?Entering the Bios Setup Utility Where can I find warranty information?How can I contact the Customer Support Center? HDD diagnostic program Diagnosing problemsClick Diagnose hardware TroubleshootingMessage Solution Error messagesMessage Solution Message Solution Message Solution Beep errors Problem Errors without messagesScreen goes blank while the computer is on Password problems Memory problemsPointing device problems Keyboard problemsSleep standby or hibernation problems Computer enters sleep standby mode unexpectedly Computer screen problems Click Advanced Settings Click Advanced Solution For Windows XPAC adapter problems Battery problemsHard disk drive HDD or solid state drive SSD problems Problem Startup problems Fingerprint reader problemsProblem RAID problems Solution For using Intel Matrix Storage Manager option ROM ThinkPad W700 and W700ds Service and Troubleshooting Guide Recovery options Introducing Rescue and RecoverySolid state drive SSD Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices Replacing the batteryHandling an HDD or an SSD Upgrading the hard disk drive or solid state driveTo replace the HDD ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices To replace the SSD Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Replacing memory To install an SO-DIMM2 Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Getting help around the world Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix A. Warranty information Types of warranty service Customer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Product Exchange Service Customer Carry-In or Mail-In ServiceThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Optional-service CRUs Features Appendix C. Features and SpecificationsSpecifications Battery pack Power source AC adapterBattery life Heat outputThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix D. Notices Export classification notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement ThinkPad W700 and W700ds Service and Troubleshooting Guide Informationen in Hinsicht Emvg Paragraf 4 Abs Energy Star model information Been inactive for a specified length of time Windows XP Windows Vista Power plan Energy Star at AC modeClick OK Trademarks ThinkPad W700 and W700ds Service and Troubleshooting Guide Index Troubleshooting battery 27 computer screen 24 error messages Page Part Number 45N3646