Lenovo
manual
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Troubleshooting
Specification
Install
FAQ
Error codes
Beep errors
Warranty
Diagnosing problems
Replacing the battery
Take care in setting passwords
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ThinkPad
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W700 and W700ds Service and Troubleshooting Guide
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Contents
ThinkPad W700 and W700ds Service and Troubleshooting Guide
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ThinkPad W700 and W700ds Service and Troubleshooting Guide
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Contents
Trademarks Index
Protect yourself from the heat that your computer generates
Read this first
Protect the cables from being damaged
This guide and other publications
Finding information
Finding information with the ThinkVantage button
Taking care of your ThinkPad computer
Important tips Be careful about where and how you work
Handle storage media and drives properly
Be gentle with your computer
Register your computer Carry your computer properly
Connect the internal modem correctly
Take care in setting passwords
Be sure not to modify your computer
Care for the fingerprint reader
Cleaning the cover of your computer
Cleaning your computer keyboard
Cleaning your computer display
Tips on using the dual screen model
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Where are the recovery discs?
Solving computer problems
Frequently asked questions
How can I prevent problems with my ThinkPad computer?
Entering the Bios Setup Utility
Where can I find warranty information?
How can I contact the Customer Support Center?
HDD diagnostic program
Diagnosing problems
Click Diagnose hardware
Troubleshooting
Message Solution
Error messages
Message Solution
Message Solution
Message Solution
Beep errors
Problem
Errors without messages
Screen goes blank while the computer is on
Password problems
Memory problems
Pointing device problems
Keyboard problems
Sleep standby or hibernation problems
Computer enters sleep standby mode unexpectedly
Computer screen problems
Click Advanced Settings
Click Advanced
Solution For Windows XP
AC adapter problems
Battery problems
Hard disk drive HDD or solid state drive SSD problems
Problem
Startup problems
Fingerprint reader problems
Problem
RAID problems
Solution For using Intel Matrix Storage Manager option ROM
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Recovery options
Introducing Rescue and Recovery
Solid state drive SSD
Restoring the factory contents from the service partition
Restoring the factory contents using the recovery discs
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Upgrading and replacing devices
Replacing the battery
Handling an HDD or an SSD
Upgrading the hard disk drive or solid state drive
To replace the HDD
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Upgrading and replacing devices
To replace the SSD
Upgrading and replacing devices
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Replacing memory
To install an SO-DIMM
2
Upgrading and replacing devices
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Getting help and service
Getting help and service
Getting help on the Web Calling the Customer Support Center
FRU
Getting help around the world
Worldwide telephone list
Country or Region Telephone Number
Country or Region Telephone Number
Country or Region Telephone Number
Country or Region Telephone Number
Country or Region Telephone Number
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Appendix A. Warranty information
Types of warranty service
Customer Replaceable Unit ″CRU″ Service On-site Service
Courier or Depot Service
Product Exchange Service
Customer Carry-In or Mail-In Service
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Appendix B. Customer Replaceable Units CRUs
Optional-service CRUs
Features
Appendix C. Features and Specifications
Specifications
Heat output
Power source AC adapter
Battery pack
Battery life
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Appendix D. Notices
Export classification notice
Electronic emissions notices
Federal Communications Commission FCC Statement
Industry Canada Class B emission compliance statement
Avis de conformité à la réglementation d’Industrie Canada
European Union EMC Directive conformance statement
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Informationen in Hinsicht Emvg Paragraf 4 Abs
Energy Star model information
Been inactive for a specified length of time
Windows XP Windows Vista Power plan Energy Star at AC mode
Click OK
Trademarks
ThinkPad W700 and W700ds Service and Troubleshooting Guide
Index
Troubleshooting battery 27 computer screen 24 error messages
Page
Part Number 45N3646
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