Lenovo W700ds manual Message Solution

Page 22

Message

Solution

 

 

0200: Hard disk

The HDD or SSD is not working. Make sure that the HDD or

error

SSD is attached firmly. Run the BIOS Setup Utility; then make

 

sure the drive is not disabled in the Startup menu.

 

 

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or

 

if you have one, the external keyboard. Turn off the computer,

 

and turn off all attached devices. Turn on the computer first;

 

then turn on the attached devices.

 

If you still see the same error code, do the following:

 

If an external keyboard is connected, do the following:

 

v Turn off the computer and disconnect the external keyboard;

 

then turn on the computer. Make sure that the built-in

 

keyboard operates correctly. If it does, have the external

 

keyboard serviced.

 

v Make sure that the external keyboard is connected to the

 

correct connector.

 

Test the computer by using PC-Doctor.

 

v If the computer stops during the test, have the computer

 

serviced.

 

 

0230: Shadow RAM

The shadow RAM failed. Test your computer’s memory with

error

PC-Doctor. If you added a memory module just before turning

 

the computer on, reinstall it. Then test the memory with

 

PC-Doctor.

 

 

0231: System RAM

The system RAM failed. Test your computer’s memory with

error

PC-Doctor. If you added a memory module just before turning

 

the computer on, reinstall it. Then test the memory with

 

PC-Doctor.

 

 

0232: Extended RAM

The extended RAM failed. Test your computer’s memory with

error

PC-Doctor. If you have increased memory just before turning

 

the computer on, reinstall it. Then test the memory with

 

PC-Doctor.

 

 

0250: System battery

The backup battery, which is used to preserve the

error

configuration information, such as the date and time, while the

 

computer is turned off, is depleted. Replace the battery and

 

run the BIOS Setup Utility to verify the configuration. If you

 

still have a problem, have the computer serviced.

 

 

0251: System CMOS

The system CMOS might have been corrupted by an

checksum bad

application program. The computer uses the default settings.

 

Run the BIOS Setup Utility to reconfigure the settings. If you

 

still see the same error code, have the computer serviced.

 

 

0271: Date and time

Neither the date nor the time is set in the computer. Set the

error

date and time, using the BIOS Setup Utility.

 

 

14ThinkPad® W700 and W700ds Service and Troubleshooting Guide

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Contents ThinkPad W700 and W700ds Service and Troubleshooting Guide Page ThinkPad W700 and W700ds Service and Troubleshooting Guide Page Contents Trademarks Index Read this first Protect yourself from the heat that your computer generatesProtect the cables from being damaged Finding information This guide and other publicationsFinding information with the ThinkVantage button Important tips Be careful about where and how you work Taking care of your ThinkPad computerConnect the internal modem correctly Be gentle with your computerRegister your computer Carry your computer properly Handle storage media and drives properlyBe sure not to modify your computer Take care in setting passwordsCare for the fingerprint reader Cleaning your computer keyboard Cleaning the cover of your computerCleaning your computer display Tips on using the dual screen model ThinkPad W700 and W700ds Service and Troubleshooting Guide How can I prevent problems with my ThinkPad computer? Solving computer problemsFrequently asked questions Where are the recovery discs?Where can I find warranty information? Entering the Bios Setup UtilityHow can I contact the Customer Support Center? Diagnosing problems HDD diagnostic programTroubleshooting Click Diagnose hardwareError messages Message SolutionMessage Solution Message Solution Message Solution Beep errors Errors without messages ProblemScreen goes blank while the computer is on Memory problems Password problemsKeyboard problems Pointing device problemsSleep standby or hibernation problems Computer enters sleep standby mode unexpectedly Computer screen problems Click Advanced Settings Solution For Windows XP Click AdvancedBattery problems AC adapter problemsHard disk drive HDD or solid state drive SSD problems Problem Fingerprint reader problems Startup problemsProblem RAID problems Solution For using Intel Matrix Storage Manager option ROM ThinkPad W700 and W700ds Service and Troubleshooting Guide Introducing Rescue and Recovery Recovery optionsSolid state drive SSD Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs ThinkPad W700 and W700ds Service and Troubleshooting Guide Replacing the battery Upgrading and replacing devicesUpgrading the hard disk drive or solid state drive Handling an HDD or an SSDTo replace the HDD ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices To replace the SSD Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide To install an SO-DIMM Replacing memory2 Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Worldwide telephone list Getting help around the worldCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix A. Warranty information Customer Replaceable Unit ″CRU″ Service On-site Service Types of warranty serviceCourier or Depot Service Customer Carry-In or Mail-In Service Product Exchange ServiceThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Optional-service CRUs Appendix C. Features and Specifications FeaturesSpecifications Battery life Power source AC adapterBattery pack Heat outputThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Export classification noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement ThinkPad W700 and W700ds Service and Troubleshooting Guide Informationen in Hinsicht Emvg Paragraf 4 Abs Energy Star model information Windows XP Windows Vista Power plan Energy Star at AC mode Been inactive for a specified length of timeClick OK Trademarks ThinkPad W700 and W700ds Service and Troubleshooting Guide Index Troubleshooting battery 27 computer screen 24 error messages Page Part Number 45N3646