Lenovo W700ds manual Country or Region Telephone Number

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Country or Region	Telephone Number

Brazil	Sao Paulo region: (11) 3889-8986
	Outside Sao Paulo region: 0800-701-4815
	(Brazilian and Portuguese)

Brunei	801-1041
	(English, Bahasa, and Melayu)

Canada	1-800-565-3344
	(English and French)
	In Toronto only call 416-383-3344

Chile	800-361-213
	188-800-442-488
	(Spanish)

China	Technical Support Line
	800-990-8888
	86-10-58851110
	(Mandarin)

China	ThinkPad (Technical enquiry hotline):
(Hong Kong S.A.R.)	2516-3939 (Hong Kong)
	ThinkPad Service Center:
	2825-6580 (Hong Kong)
	Multimedia Home PC:
	800-938-228 (Hong Kong)
	(Cantonese, English, and Mandarin)

China	ThinkPad (Technical enquiry hotline):
(Macau S.A.R.)	0800-839 (Macau)
	ThinkPad Service Center:
	2871-5399 (Macau)
	Multimedia Home PC:
	0800-336 (Macau)
	(Cantonese, English, and Mandarin)

Colombia	1-800-912-3021 (Spanish)

Costa Rica	0-800-011-1029 (Spanish)

Croatia	0800-0426

Cyprus	+357-22-841100

Czech Republic	+420-2-7213-1316

Denmark	7010-5150 (Warranty service and support)
	(Danish)

Dominican Republic	1-866-434-2080 (Spanish)

Ecuador	1-800-426911 (Spanish)

Egypt	+202-35362525

El Salvador	800-6264 (Spanish)

54ThinkPad® W700 and W700ds Service and Troubleshooting Guide

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Contents ThinkPad W700 and W700ds Service and Troubleshooting Guide Page ThinkPad W700 and W700ds Service and Troubleshooting Guide Page Contents Trademarks Index Read this first Protect yourself from the heat that your computer generatesProtect the cables from being damaged Finding information This guide and other publicationsFinding information with the ThinkVantage button Important tips Be careful about where and how you work Taking care of your ThinkPad computerConnect the internal modem correctly Be gentle with your computerRegister your computer Carry your computer properly Handle storage media and drives properlyCare for the fingerprint reader Take care in setting passwordsBe sure not to modify your computer Cleaning your computer display Cleaning the cover of your computerCleaning your computer keyboard Tips on using the dual screen model ThinkPad W700 and W700ds Service and Troubleshooting Guide How can I prevent problems with my ThinkPad computer? Solving computer problemsFrequently asked questions Where are the recovery discs?How can I contact the Customer Support Center? Entering the Bios Setup UtilityWhere can I find warranty information? Diagnosing problems HDD diagnostic programTroubleshooting Click Diagnose hardwareError messages Message SolutionMessage Solution Message Solution Message Solution Beep errors Errors without messages ProblemScreen goes blank while the computer is on Memory problems Password problemsKeyboard problems Pointing device problemsSleep standby or hibernation problems Computer enters sleep standby mode unexpectedly Computer screen problems Click Advanced Settings Solution For Windows XP Click AdvancedBattery problems AC adapter problemsHard disk drive HDD or solid state drive SSD problems Problem Fingerprint reader problems Startup problemsProblem RAID problems Solution For using Intel Matrix Storage Manager option ROM ThinkPad W700 and W700ds Service and Troubleshooting Guide Solid state drive SSD Recovery optionsIntroducing Rescue and Recovery Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs ThinkPad W700 and W700ds Service and Troubleshooting Guide Replacing the battery Upgrading and replacing devicesUpgrading the hard disk drive or solid state drive Handling an HDD or an SSDTo replace the HDD ThinkPad W700 and W700ds Service and Troubleshooting Guide Upgrading and replacing devices To replace the SSD Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide To install an SO-DIMM Replacing memory2 Upgrading and replacing devices ThinkPad W700 and W700ds Service and Troubleshooting Guide Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service FRU Country or Region Telephone Number Getting help around the worldWorldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix A. Warranty information Courier or Depot Service Types of warranty serviceCustomer Replaceable Unit ″CRU″ Service On-site Service Customer Carry-In or Mail-In Service Product Exchange ServiceThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Optional-service CRUs Appendix C. Features and Specifications FeaturesSpecifications Battery life Power source AC adapterBattery pack Heat outputThinkPad W700 and W700ds Service and Troubleshooting Guide Appendix D. Notices Federal Communications Commission FCC Statement Export classification noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada ThinkPad W700 and W700ds Service and Troubleshooting Guide Informationen in Hinsicht Emvg Paragraf 4 Abs Energy Star model information Windows XP Windows Vista Power plan Energy Star at AC mode Been inactive for a specified length of timeClick OK Trademarks ThinkPad W700 and W700ds Service and Troubleshooting Guide Index Troubleshooting battery 27 computer screen 24 error messages Page Part Number 45N3646