Kyocera Essential Troubleshooting Techniques and Drum Refresh Tips for Your Printer

Page 89

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The altitude is 1500 m or

Check the Altitude Setting in the

Set the Altitude Setting in the

6-7

higher and printouts are

Maintenance Menu.

Maintenance Menu to 1. If there is still

 

too light.

 

no improvement, change the value to

 

 

 

 

 

 

 

2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray background.

Check the toner container.

If necessary, replace the toner

6-2

 

 

 

 

container.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the Drum charge setting in the

Increase the adjustment value for the

6-7

 

 

 

Maintenance Menu.

Drum charge setting in the

 

 

 

 

 

Maintenance Menu.

 

 

 

 

 

 

 

 

 

 

Run Drum refresh in the Maintenance

6-7

 

 

 

 

Menu.

 

 

 

 

 

 

 

 

 

 

Check the Print density setting in

Decrease the adjustment value for

2-38

 

 

 

KYOCERA Client Tool.

Print density in KYOCERA Client

 

 

 

 

 

Tool.

 

Dirt on the top edge or back of the paper.

Check the Drum charge setting in the Maintenance Menu.

Increase the adjustment value for the

6-7

Drum charge setting in the

Maintenance Menu.

 

 

 

 

 

Is the interior of the machine dirty?

If the problem is not solved even after

6-5

 

 

 

 

 

 

printing several pages, clean the

 

 

 

 

 

 

 

rollers, conveying unit and paper feed

 

 

 

 

 

 

 

unit.

 

 

 

 

 

 

 

If the problem is not solved after

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cleaning, call for service.

 

 

 

 

 

 

 

 

 

 

The previous image

Check the Drum charge setting in the

Increase the adjustment value for the

6-7

 

remains and lightly

Maintenance Menu.

Drum charge setting in the

 

 

printed on the

 

Maintenance Menu.

 

 

prepunched paper.

 

Increase the adjustment value 1 level

 

 

 

 

 

 

 

at a time from the current value.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If there is no improvement after the

 

 

 

 

 

 

 

value is increased by 1 level, increase

 

 

 

 

 

 

 

by 1 level again.

 

 

 

 

 

 

 

If there is still no improvement, return

 

 

 

 

 

 

 

the setting to the original value.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray background with

Check the Drum charge setting in the

Increase the adjustment value for the

6-7

 

horizontal streaks near

Maintenance Menu.

Drum charge setting in the

 

 

the top edge.

 

Maintenance Menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-5

Image 89
Contents FS-1020MFP/FS-1220MFP Configure machine settings TroubleshootingIncluded Guides Kyocera Client Tool User GuideContents Page Regarding Tradenames Legal and Safety InformationCompliance and Conformity Interface connectorsCdrh Regulations Canadian Department of Communications Compliance StatementEnergy Saving Control Function Safety Instructions Regarding the Disconnection of PowerDuplex Printing Resource Saving PaperLegal Restriction on Copying/Scanning Environmental benefits of Power ManagementEnergy Star Energy Star Safety Conventions in This Guide Environment Other precautionsConventions in This Guide About the Operation GuidePage This chapter explains the following topics Machine PartsFront Machine Components Rear Machine Components Operation Panel Preparation Connections Connecting the USB CableConnecting the Power Cord Starter Toner Container Specifications Paper SpecificationsLoading Paper General GuidelinesMinimum and Maximum Paper Sizes Selecting the Right PaperCondition CompositionPaper Weight Equivalence Table Basis weightMoisture Content SmoothnessOther Paper Properties Labels Special PaperEnvelopes SpecificationPostcards Colored Paper Thick PaperPreprinted Paper Recycled PaperPreparing the Paper Paper Type Paper Weight Displayed Kyocera Client ToolPaper Type Loading Paper into Cassette Page Correct Incorrect When you attach the cassette cover Loading Originals Software Installing and Uninstalling Drivers and UtilitiesExpress Install Installing the Software in WindowsSelect Custom Install tab Installation on a MacintoshCustom Install Preparation Click Uninstall Uninstalling Drivers and UtilitiesAccessing Kyocera Client Tool Machine SettingsKyocera Client Tool Functions Function Description ReferenceGeneral Kyocera Client Tool SettingsPrint Tab Device Tab Viewer Maintenance TabOrder Toner Kyocera OnlineOpens our website Status MonitorScreen Overview Program Settings Default and Program SettingsDefault Settings General Description Reference Program number Resolution Density Zoom level Fixed CustomDarker +3 EcoPrint Combine200×200 dpi 300×300 dpi 400×400 dpi 600×600 dpi Folder, click Browse to open Browse for Folder QualityDestination folder Quick Scan Settings Quick Scan/TWAIN SettingsClick Preferences or Quick Scan Settings on the Scan tab Twain SettingsClicking Close exits the Twain Settings without applying Scan settingsModified scan settings Quick Scan SettingsAccessing the Configuration ConfigurationDescription Reference Device Defaults Configuration ScreenOK/Cancel/Apply Status MonitorDevice Defaults Tab Clear the error after a set amount of time elapses Auto error clearClearing errors Form feed timeoutCopy Tab Arrow button to hear the selected text Enable eventStatus Monitor Tab Printing the Status Copying Programs on Basic OperationManual Duplex Long Edge Binding When high quality print is not required Using ProgramsCopying Functions Program1 Program2 Program3Press ID Card Copy ID Card CopyPrinting About GX Driver Printing from Application SoftwareSelect Print on both sides manual duplex Finished Saving to a Print Box Print BoxClick the Printing Preferences button on the General tab Printing from Print BoxScanning File format Destination folder Push ScanOriginal quality Scanning Press Start to start scanning Scan to Email B5 ISO , 16K , Custom Scan color Scanning using TWAIN/WIASettings that appear in the Twain screen are as follows Description Maintenance Frequency of toner container replacement Toner Container ReplacementGeneral Information Toner KitsReplacing the Toner Container Page Cleaning the Machine Maintenance Kit ReplacementOriginal Cover/Platen Interior of the MachinePage Adjust print Drum charge Maintenance MenuImage Print marginsMoving the Machine Prolonged Non-Use and Moving of the MachineProlonged Non-use Troubleshooting Solving Malfunctions Symptom Checkpoints Corrective Actions ReferenceInner tray Check the Drum charge setting in the Maintenance Menu Drum charge settingCheck the Drum charge setting Check the Altitude Setting Set the Altitude SettingTips Error Messages Maintenance Kit Press Stop/ResetCover open Inner tray fullGeneral Considerations for Clearing Jams Clearing Paper JamsPossible Paper Jam Locations Rear Cover Page Cassette Check on and reduction of number of paper sheets loaded If paper feed failure occursEdge fanning and curl straightening No paper feed due to wavy paper edgeTroubleshooting Appendix Common Functions SpecificationsCopy Functions Printer Functions Scanner Functions Appendix Index-1 IndexIndex-2 Index-3 Index-4 Page Kyocera Document Solutions Nederland B.V Kyocera Document Solutions Europe B.VKyocera Document Solutions U.K. Limited Kyocera Document Solutions Italia S.p.AFirst Edition 2M4KMEN000

FS-1020MFP, FS-1220MFP specifications

The Kyocera FS-1220MFP and FS-1020MFP are multifunction printers designed to meet the needs of small to medium-sized offices looking for reliable and efficient printing solutions. Both models offer a blend of advanced features and user-friendly interfaces, making them suitable for various office environments.

The FS-1220MFP is equipped with powerful printing capabilities, enabling users to produce high-quality documents at speeds of up to 20 pages per minute. It features a resolution of 1200 x 1200 dpi, ensuring sharp text and clear images. The FS-1020MFP, while slightly slower, still delivers impressive speeds at up to 18 pages per minute. Both devices utilize a compact design, allowing them to fit seamlessly into any workspace without occupying excessive space.

One of the main highlights of these models is their multifunctional capabilities. Both the FS-1220MFP and FS-1020MFP support printing, scanning, copying, and faxing, allowing users to handle a variety of tasks using a single device. This all-in-one functionality reduces the need for multiple machines, ultimately lowering costs and saving space.

In terms of technology, both printers utilize Kyocera's ECOSYS technology, which enhances print efficiency and reduces waste. The long-life consumables mean that users can benefit from lower running costs, as toner cartridges have a longer lifespan compared to traditional toner cartridges. This aspect not only contributes to sustainability efforts but also minimizes downtime associated with frequent replacements.

The FS-1220MFP and FS-1020MFP also feature a user-friendly control panel with a clear display, making it easy to navigate through various functions. Their intuitive interface allows users to quickly access settings and print jobs, enhancing productivity.

Connectivity is another key characteristic of these models, as they come equipped with USB and network interfaces. This allows for seamless integration into existing office networks, enabling multiple users to share the printer without any hassle. The ability to print from smartphones and tablets further adds to the convenience of these multifunction devices.

In summary, the Kyocera FS-1220MFP and FS-1020MFP offer a comprehensive range of features, combining high-quality printing, versatile functionality, and efficient technologies. Their compact design, coupled with user-friendly interfaces and advanced connectivity options, make them ideal choices for modern office environments looking for reliable and cost-effective printing solutions.