Kyocera Printer Troubleshooting: E-0008, J-0511, and Error Codes for Optimal Performance

Page 92

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

Error Code

Message displayed in

Meaning

Remedy

KYOCERA Client Tool

 

and Status Monitor*

 

 

 

 

 

 

E-0008

Cover open

The rear cover or front cover is

Close the rear cover or front cover.

 

 

open.

 

E-0009

Inner tray full

The inner tray is full of paper.

The machine pauses after 100 sheets are

 

 

 

printed. Remove paper from the inner

 

 

 

tray and press [Start] to resume printing.

E-0012

Memory overflow

Unable to continue the job as the

 

 

memory is used up.

Change the print resolution from Fast 1200 to 600 dpi. Refer to Printer Driver User Guide.

E-0014

Add paper

The paper size in the paper source

 

 

is different from the printer driver or

 

 

KYOCERA Client Tool setting.

Load the proper size of paper in the paper source.

E-0015

The USB cable is not connected.

Press [Stop/Reset] and connect the

 

 

 

USB cable.

The PC is powered off.

Press [Stop/Reset] and turn the PC power on.

 

 

Cannot find KYOCERA Client Tool.

Press [Stop/Reset] and open KYOCERA

 

 

 

Client Tool.

 

 

 

 

Not connected.

The USB cable is not connected.

Connect the USB cable.

 

 

 

 

 

 

The machine is powered off.

Turn the machine power on.

 

 

 

 

 

 

Cannot find the appropriate driver.

Install the appropriate driver.

 

 

 

 

E-0018

The file does not exist in Print Box.

Press [Stop/Reset].

E-0019

The machine cannot run this

Press [Stop/Reset] and change the

 

 

program due to unusable original

program settings.

 

 

size is registered in the program.

 

 

 

 

 

J-0511

Paper jam

A paper jam has occurred in the

Refer to Clearing Paper Jams on

 

 

rear cover.

page 7-9and remove the jammed paper.

PF

Add paper

A paper jam has occurred in the

Refer to Clearing Paper Jams on

 

 

cassette.

page 7-9and remove the jammed paper.

 

 

There is no paper in the paper

Load paper into the paper source.

 

 

source.

 

Toner is running out. It is almost time to replace the toner container.

Obtain a new toner container.

Replacing the

Replacement of the maintenance

Replace Maintenance Kit.

 

Maintenance Kit

kit is necessary at every 100,000

 

 

 

images of printing.

 

*Events for which the Status Monitor provides notification can be set in the Configuration. Refer to Configuration on page 2-36.

7-8

Image 92
Contents FS-1020MFP/FS-1220MFP Troubleshooting Configure machine settingsIncluded Guides Kyocera Client Tool User GuideContents Page Legal and Safety Information Regarding TradenamesInterface connectors Compliance and ConformityCdrh Regulations Canadian Department of Communications Compliance StatementSafety Instructions Regarding the Disconnection of Power Energy Saving Control FunctionDuplex Printing Resource Saving PaperLegal Restriction on Copying/Scanning Environmental benefits of Power ManagementEnergy Star Energy Star Safety Conventions in This Guide Other precautions EnvironmentAbout the Operation Guide Conventions in This GuidePage Machine Parts This chapter explains the following topicsFront Machine Components Rear Machine Components Operation Panel Preparation Connections Connecting the USB CableConnecting the Power Cord Starter Toner Container Paper Specifications SpecificationsLoading Paper General GuidelinesSelecting the Right Paper Minimum and Maximum Paper SizesCondition CompositionBasis weight Paper Weight Equivalence TableMoisture Content SmoothnessOther Paper Properties Special Paper LabelsEnvelopes SpecificationPostcards Thick Paper Colored PaperPreprinted Paper Recycled PaperPreparing the Paper Paper Type Paper Weight Displayed Kyocera Client ToolPaper Type Loading Paper into Cassette Page Correct Incorrect When you attach the cassette cover Loading Originals Installing and Uninstalling Drivers and Utilities SoftwareInstalling the Software in Windows Express InstallSelect Custom Install tab Installation on a MacintoshCustom Install Preparation Uninstalling Drivers and Utilities Click UninstallMachine Settings Accessing Kyocera Client ToolKyocera Client Tool Functions Function Description ReferenceKyocera Client Tool Settings GeneralPrint Tab Device Tab Maintenance Tab ViewerOrder Toner Kyocera OnlineOpens our website Status MonitorScreen Overview Program Settings Default and Program SettingsDefault Settings General Description Reference Program number Resolution Zoom level Fixed Custom DensityDarker +3 EcoPrint Combine200×200 dpi 300×300 dpi 400×400 dpi 600×600 dpi Folder, click Browse to open Browse for Folder QualityDestination folder Quick Scan/TWAIN Settings Quick Scan SettingsClick Preferences or Quick Scan Settings on the Scan tab Twain SettingsScan settings Clicking Close exits the Twain Settings without applyingModified scan settings Quick Scan SettingsConfiguration Accessing the ConfigurationConfiguration Screen Description Reference Device DefaultsOK/Cancel/Apply Status MonitorDevice Defaults Tab Auto error clear Clear the error after a set amount of time elapsesClearing errors Form feed timeoutCopy Tab Arrow button to hear the selected text Enable eventStatus Monitor Tab Printing the Status Copying Basic Operation Programs onManual Duplex Long Edge Binding Using Programs When high quality print is not requiredCopying Functions Program1 Program2 Program3ID Card Copy Press ID Card CopyPrinting Printing from Application Software About GX DriverSelect Print on both sides manual duplex Finished Print Box Saving to a Print BoxPrinting from Print Box Click the Printing Preferences button on the General tabScanning File format Destination folder Push ScanOriginal quality Scanning Press Start to start scanning Scan to Email B5 ISO , 16K , Custom Scan color Scanning using TWAIN/WIASettings that appear in the Twain screen are as follows Description Maintenance Toner Container Replacement Frequency of toner container replacementGeneral Information Toner KitsReplacing the Toner Container Page Maintenance Kit Replacement Cleaning the MachineOriginal Cover/Platen Interior of the MachinePage Maintenance Menu Adjust print Drum chargeImage Print marginsMoving the Machine Prolonged Non-Use and Moving of the MachineProlonged Non-use Troubleshooting Symptom Checkpoints Corrective Actions Reference Solving MalfunctionsInner tray Drum charge setting Check the Drum charge setting in the Maintenance MenuCheck the Altitude Setting Set the Altitude Setting Check the Drum charge settingTips Error Messages Press Stop/Reset Maintenance KitCover open Inner tray fullGeneral Considerations for Clearing Jams Clearing Paper JamsPossible Paper Jam Locations Rear Cover Page Cassette If paper feed failure occurs Check on and reduction of number of paper sheets loadedEdge fanning and curl straightening No paper feed due to wavy paper edgeTroubleshooting Appendix Specifications Common FunctionsCopy Functions Printer Functions Scanner Functions Appendix Index Index-1Index-2 Index-3 Index-4 Page Kyocera Document Solutions Europe B.V Kyocera Document Solutions Nederland B.VKyocera Document Solutions U.K. Limited Kyocera Document Solutions Italia S.p.AFirst Edition 2M4KMEN000

FS-1020MFP, FS-1220MFP specifications

The Kyocera FS-1220MFP and FS-1020MFP are multifunction printers designed to meet the needs of small to medium-sized offices looking for reliable and efficient printing solutions. Both models offer a blend of advanced features and user-friendly interfaces, making them suitable for various office environments.

The FS-1220MFP is equipped with powerful printing capabilities, enabling users to produce high-quality documents at speeds of up to 20 pages per minute. It features a resolution of 1200 x 1200 dpi, ensuring sharp text and clear images. The FS-1020MFP, while slightly slower, still delivers impressive speeds at up to 18 pages per minute. Both devices utilize a compact design, allowing them to fit seamlessly into any workspace without occupying excessive space.

One of the main highlights of these models is their multifunctional capabilities. Both the FS-1220MFP and FS-1020MFP support printing, scanning, copying, and faxing, allowing users to handle a variety of tasks using a single device. This all-in-one functionality reduces the need for multiple machines, ultimately lowering costs and saving space.

In terms of technology, both printers utilize Kyocera's ECOSYS technology, which enhances print efficiency and reduces waste. The long-life consumables mean that users can benefit from lower running costs, as toner cartridges have a longer lifespan compared to traditional toner cartridges. This aspect not only contributes to sustainability efforts but also minimizes downtime associated with frequent replacements.

The FS-1220MFP and FS-1020MFP also feature a user-friendly control panel with a clear display, making it easy to navigate through various functions. Their intuitive interface allows users to quickly access settings and print jobs, enhancing productivity.

Connectivity is another key characteristic of these models, as they come equipped with USB and network interfaces. This allows for seamless integration into existing office networks, enabling multiple users to share the printer without any hassle. The ability to print from smartphones and tablets further adds to the convenience of these multifunction devices.

In summary, the Kyocera FS-1220MFP and FS-1020MFP offer a comprehensive range of features, combining high-quality printing, versatile functionality, and efficient technologies. Their compact design, coupled with user-friendly interfaces and advanced connectivity options, make them ideal choices for modern office environments looking for reliable and cost-effective printing solutions.