5.4. Print Quality Problems
Dropouts, horizontal streaks, stray dots
Clean the charger wire.
Open the printer side cover. Pull the green main charger wire cleaning knob slowly in and out a few times. See Section 4.2.
Note the spacing of the defects.
If the defects occur at regular intervals of 60.6 mm (2.4 inches), the problem may be a dirty transferTonerroll . Ca for the assistance of service person.
If the defects occur at regular interva s of 94 mm (3.7 inches), the problem may be a damaged drum unit or fuser roller. Call for the assistance of a service person.
Black or white vertical streaks
Check the control panel.
If the
Clean the charger wire.
Open the printer side cover. Pull the green main charger wire cleaning knob slowly in and out a few times. See Section 4.2.
Call for the assistance of a service person.
If the above checks do not solve the problem, call for the assistance of a service person.