Kyocera FS-3700 Correcting a Paper Jam, Feed cassette Reaching the registration rollers, remove

Page 88

5.6. Correcting a Paper Jam

5.6. Correcting a Paper Jam

The Paperjammessage is displayed on the essage display when paper becomes stuck in the paper transport system, the paper feed timing is incorrect, or paper fails to feed at all. The jam can be corrected by removing the paper.

The printer goes off-line when the Paperjammessage is displayed.

Compare the symbol on the front panel that is flashing to Figure 5.1 and take the appropriate action listed below:

 

 

 

Check the face-

If paper is partially fed out into the tray, pull the

 

 

 

down output tray.

paper out the rest of the way by hand, then

 

A

 

 

open and close the printer’s top cover or the

B

D

A

 

paper feed unit.

 

Check the inside of

Open the printer’s rear cover. Draw out the

 

 

 

 

C

 

the rear cover.

paper feed unit. Pull out the paper as shown in

 

 

 

Figure 5.2. Close the printer’s rear cover.

 

 

 

 

 

 

B

Check the face-up

Refer to A, above.

 

 

output tray.

 

 

 

 

 

 

 

 

Check the paper

If paper is stacked in the paper cassette, not

Figure 5.1. Printer Symbol

 

feed cassette.

reaching the registration rollers, remove the

 

 

paper cassette and draw out the paper feed unit.

 

 

 

 

 

 

 

 

Remove the jammed paper. See Figure 5.3. Close

 

 

C

 

the paper feed unit and install the paper cassette

 

 

 

in the printer.

 

 

 

 

 

 

 

Check the

If the paper is caught by the registration rollers,

 

 

 

registration roller.

draw out the paper feed unit half way and

 

 

 

 

remove the jammed paper. See Figure 5.4.

 

 

 

 

Return the paper feed unit to the printer.

 

 

 

Check the multi

If the paper is stacked in the multi-purpose tray,

 

 

D

-purpose tray.

remove the paper by pulling it out. Open and

 

 

 

close the printer’s top cover or the paper feed

 

 

 

 

 

 

 

 

unit.

When the jammed paper has been removed, open and close the printer’s top cover or the pa- per feed unit. Then the printer automatically warms up, goes on-line, and continues printing. Depending on the point at which the jam occurred, the printer may or may not print the jammed page.

If paper jams occur frequently, try using a different type of paper, replace with paper from an- other ream, turn the stack of paper over, or turn the paper the other way around. Read the in- formation in Appendix B. Also, look for tiny pieces of paper that may have been torn off and overlooked when the jammed paper was removed.

If you cannot solve the problem by changing the paper, there may be a problem with the printer. Call a service person.

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Contents FS-1700/3700 Introduction Typeface Trademark Acknowledgement CC statement Conforming to the Class a limitsInterface connectors Safety informationImportant note on the interface connectors Laser safetyOzone concentration Laser noticeImportant Safeguards Canadian Department of Communications compliance statement ISODisclaimer Prolonged Non-Use and Moving the PrinterFS-1700 Minutes 30 minutes Power consumptionFS-3700 Minutes 60 minutes Print Engine Features Maintenance FeaturesIntroduction Software Features Installation Manual OptionsGuide to the Manual CD-ROM Kyocera Digital LibraryXii Table of Contents Xiv Fonts Xvi Printing condition Resolution 300 dpi 600 dpi Memory Expansion InstallationRemoving the Main Circuit Board Withdrawing the Main Circuit Board from the Printer Simm to be used Total printer Memory Type and number of SIMMsInstalling SIMMs Installing and Removing SIMMsRemoving SIMMs Testing the Expansion Memory Introduction Typeface Trademark Acknowledgement Iii Interface connectors Ozone concentration Important Safeguards Vii Viii Introduction Software Features Options Xii Table of Contents Xiv Fonts Xvi Feed Selec ion On-line/Off-line SettingAbandoning a Printing Job Operating Procedures Status PrintoutSample Status 3a Default font name Firmware version informationCurrent status information Interface-dependent parametersService information Form FeedMemory allocation status User defined font listMode Select Menu Using the Mode Select MenuFunct on Default Setting Function Default Setting ModePlease2.4. waitSleep Ecopower Mode KIR Level Ecoprint mode Optimized stripesDark vertical strip s White vertical stripesAdjusting the Print Density SourceResource ProtectionSetting the Audio Warning Buzzer Priority Error Mess geSetting the Audio Warning Buzzer Hints on Writing Fonts to the Memory Card Operating a Memory CardReading Fonts/Data from a Memory Card Writing Da To a Memory Card MemoryDeleting Ddata from a Memory Card Formatting a Memory Card Formatting destroys any existing data on the memory cardPrinting a list of data names Fonts Bitmap and Scalable FontsBitmap fonts Scalable fontsOption Fonts List of FontsKpdl fonts Resident Bitmap Fonts List of Fonts List of Fonts Resident Scalable Fonts List of Fonts List of Fonts Kpdl Fonts Symbol set Symbol setScalable Fonts Symbol sets Symbol set Maintenance Supplying Toner Close the top cover by pressing the ar Replace the Waste Toner Bottle Do not cap the new waste toner bot- tle Cleaning the Charger Wire CleaningMain Charger Unit Cleaning the Grid Paper Feed Unit If the printer does not print General GuideIf the printing is abnormal Power Problems Interface ProblemsPrint Quality Problems Completely blank printoutAll-black printout Check the developer unitClean the charger wire Dropouts, horizontal streaks, stray dotsBlack or white vertical streaks Check the control panelFaint or blurred printing Grey backgroundDirt on the top edge or back of the paper Characters out of positionCheck the paper chute and the ramp Check the transfer rollerIndicators Indicators and MessagesIndicator Condition Correc ive Action Message Corrective Action KeyError Messages CallservicepersonFn123456Foccupied Correcting a Paper Jam Feed cassette Reaching the registration rollers, removeRear Cover MenuNormal CodesetError due to insufficient Description FS-1700 FS-3700Printer Specifications General Guidelines Paper AvailabilityPaper Specifications SpecificationSelecting the Right Paper Condition of the PaperBasis Weight Moisture ContentPaper Size SmoothnessPaper Grain Other Paper PropertiesSpecial Paper Overhead Projection OHP FilmTable B.4 lists the specifications for adhesive label paper Adhesive-Backed LabelsEnvelopes Colored PaperPreprinted Paper Recycled PaperParallel Interface Parallel interface communication modesInterface Signals Pin In/out DescriptionDetailed descriptions of the signals follow Select In NSelectIn Pin Interface Signals Pin In/out Signal DescriptionRS-232C/RS-422A Interface RS-232C interfaceRS-422A interface Removing*the Main Circuit BoardChanging the Jumper Connector Verifying the Setting Overview of Signals RS-422ASerial Connector RS-422A interface voltage levelsParameter value Baud rate RS-232C/RS-422A ProtocolMeaning Prescribe II Frpo D0 command Serial interface errorError not handled Error handled Parameter value MeaningRS-232C Cable Connection Connecting the Printer to the ComputerPreparing an RS-232C Cable Cmode LPT1=COM1 Index LastIndex-2 Index-3