Lexmark X658dfe, 16M1994, 16M1985 Solving scanner problems, Partial document or photo copies, 272

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Partial document or photo copies

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Size setting from the Paper menu.

2Before sending the job to print, specify the correct size setting:

•For Windows users, specify the size from Print Properties.

•For Macintosh users, specify the size from the Page Setup dialog.

Solving scanner problems

Checking an unresponsive scanner

If your scanner is not responding, then make sure:

•The printer is turned on.

•The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.

•The power cord is plugged into the printer and a properly grounded electrical outlet.

•The electrical outlet is not turned off by any switch or breaker.

•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

•Other electrical equipment plugged into the outlet is working.

Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner.

Scan was not successful

These are possible solutions. Try one or more of the following:

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

AN ERROR MAY HAVE OCCURRED IN THE PROGRAM

Turn off and then restart the computer.

Troubleshooting

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Contents Users Guide JulyPage Contents Loading paper and specialty media CopyingCustomizing copy settings 105Faxing 111 108120 125150 129138 164 262 234252 Troubleshooting 266294 311Safety info rm ation Page Telephone support Learn in g about the printerFinding information about the printer Printer configurations Basic modelsMail support Click Technical SupportSelecting a location for the printer Basic functions of the scannerUnderstanding the ADF and scanner glass Using the ADFUsing the scanner glass Understanding the printer control panel Dial Pause PressUnderstanding the home screen ItemDescriptionCartridge Using the touch-screen buttons Sample touch screenOther touch-screen buttons Selected radio button Cancel Jobs Continue Features Available internal options Installing internal optionsAdd itional p rinter se t up Accessing the system board to install internal options Page Installing a memory card Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page Page Page Installing a printer hard disk Page Page Page Installing a fax card Page Attaching cables Verifying printer setup Printing a menu settingsSetting up the printer software Printing a network setupInstalling printer software For Windows usersUsing the World Wide Web Click Settings ΠPrintersUpdating available options in the printer driver Click Printers and FaxesSetting up wireless printing Mac OS X version 10.4 and earlierInstalling the printer on a wireless network Windows Click SuggestedClick Wireless Network Attach Installing the printer on a wireless network MacintoshPrepare to configure the printer Configure the printer for wireless access Enter the printer informationConfigure your computer to use the printer wirelessly Installing the printer on a wired network Choose the Default Browser tab Click More PrintersFor Windows users Click AppleTalkClick Install Printer and Software For Macintosh usersWindows Vista Windows XP and earlierMac OS X version 10.4 and earlier Double-clickPrint Center or Printer Setup UtilityMac OS X version Click Configure Port Windows XPWindows Click Control PanelFor Mac users Windows XP and earlier Setting up serial printingWindows Vista Windows XP WindowsSetting up the printer to fax Choosing a fax connectionNorway France Denmark Portugal Using an RJ11 adapterCountry/region United Kingdom Italy Ireland Sweden Finland Country/region Saudi Arabia Israel United Arab Emirates Egypt Poland BulgariaCzech Republic Russia Belgium Australia Spain South Africa TurkeyCountry/region Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the outgoing fax name and number Click Settings Click Fax Settings Click Analog Fax SetupClick Links & Index Click Set Date and Time Setting the date and timeTurning Daylight Saving Time on Setting the Paper Size and Paper Type Configuring Universal paper settingsLoad in g pape r a nd s p ecialty med ia Specify a unit of measurementLoading the standard or optional 250-sheet or 550-sheet tray Page ABC Loading the 2000-sheet tray Page ABC Insert the tray Loading paper and specialty media Loading the multipurpose feeder ABC Loading the envelope feeder ABCPage Unlinking trays Linking and unlinking traysLinking trays Click Settings Assigning a custom paper type nameChanging a Custom Type x name Click Custom NamesPaper guidelines Paper characteristicsPap er and specialty m edia g uidelin es Selecting preprinted forms and letterhead Using recycled paper and other office papers Storing paperLetter Legal Executive Oficio1 Folio1 Statement1 Supported paper sizes, types, and weightsPaper sizes supported by the printer Universal3,4 Envelope DL Envelope Other EnvelopePaper types and weights supported by the printer Paper types and weights supported by the finisherPaper Card stock Envelopes LabelsFinisher Output Expander Bin Mailbox Copying using the ADF Cop yingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Making transparenciesCopying from one size to another Customizing copy settingsCopying to letterhead Example 1 Copying to mixed paper sizes Making copies using paper from a selected trayCopying a document that contains mixed paper sizes Copying on both sides of the paper duplexing Reducing or enlarging copiesExample 2 Copying to a single paper size Touch Copy from, and then touch Mixed Letter/LegalCollated Adjusting copy qualityCollating copies Placing separator sheets between copies Copying multiple pages onto a single sheetTouch Separator Sheets Between Copies Between Jobs Between PagesCreating a custom job job build Touch Custom JobJob interrupt Placing information on copiesPlacing the date and time at the top of each Placing an overlay message on eachCanceling a copy job Understanding the copy screens and optionsContent ScaleDarkness Sides DuplexContent Paper SaverAdvanced Imaging Custom JobImproving copy quality Advanced DuplexSave as Shortcut 104Setting up the e-mail function Click E-mail Settings Click Setup E-mail ServerMailing Getting ready to e-mailConfiguring the e-mail settings Creating an e-mail shortcut using the Embedded Web ServerCreating an e-mail shortcut using the touch screen Creating an e-mail shortcutSending an e-mail using the touch screen Sending an e-mail using a shortcut numberSending an e-mail using the address book Mailing a documentCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type 108Canceling an e-mail Understanding e-mail optionsResolution Mail MessageSend As Advanced OptionsSending a fax using the printer control panel FaxingSending a fax 111112 Sending a fax using the computerCreating shortcuts Using shortcuts and the address book Using fax shortcutsUsing the address book 113Customizing fax settings Changing the fax resolutionMaking a fax lighter or darker 114Sending a fax at a scheduled time Viewing a fax logBlocking junk faxes 115Canceling an outgoing fax Understanding fax options116 Click the Block No Name Fax option117 Improving fax quality Holding and forwarding faxesHolding faxes 118Forwarding a fax 119Print Print and Forward Fax MailScanning to an FTP address using the keypad Scan ning to an FT P a d dressScanning to an FTP address 120Scanning to an FTP address using a shortcut number Scanning to an FTP address using the address bookCreating an FTP shortcut using the Embedded Web Server Click FTP Shortcut Setup122 Creating an FTP shortcut using the touch screenUnderstanding FTP options 123 Improving FTP quality 124Scan ning to a comp u t er or fla sh d riv e Scanning to a computer125 Click Scan ProfileQuick Setup Scanning to a flash driveUnderstanding scan profile options 126Default Content Format TypeCompression Color128 Improving scan qualityAdvanced Imaging Tips on using letterhead Prin tingPrinting a document Printing on specialty media130 Tips on using transparenciesTips on using envelopes Page 132 Printing confidential and other held jobsHolding jobs in the printer Touch Confidential Jobs Printing confidential and other held jobs from Windows133 Printing from a flash drive 134Canceling a print job Canceling a print job from the printer control panelPrinting information pages Printing a directory listClick Control Panel Click Hardware and Sound Click Printers Canceling a print job from the computer136 137 Clearing jams Avoiding jamsPaper tray recommendations Paper recommendations139 Understanding jam numbers and locations201 paper jams 140 Touch Continue Paper jam141 Paper jams 142143 144 145 Staple jams 146147 148 149 Touch Restart JobSecurity Settings Help Und ersta ndin g print e r men usMenus list 150Default Source menu Paper menuPaper Size/Type menu 151MP Feeder Size 152Tray x Type 153 MP Feeder TypeEnvelope Feeder Size Envelope Feeder Type154 Manual Paper SizeManual Paper Type Manual Envelope SizeConfigure MP menu Envelope EnhanceSubstitute Size menu 155Paper Texture menu 156Paper Weight menu 157158 Paper Loading menu 159Custom Types menu 160161 Custom Names menuCustom Scan Sizes menu 162 Universal Setup menuCustom Bin Names menu Bin Setup menu Configure Bins163 Output BinReports menu 164Network/Ports menu Active NIC menuStandard Network or Network x menus 165PS SmartSwitch NPA Mode166 Network BufferSmtp Setup menu Std Network SetupNet x Setup 167168 Network Reports menuNetwork Card menu TCP/IP menu 169IPv6 menu 170171 Wireless menuAppleTalk menu 172 NetWare menuLexLink menu Standard USB menu 173USB With ENA 174USB Buffer Parallel Buffer Parallel x menu175 Parallel Mode 176Advanced Status ProtocolParallel With ENA Serial x menu177 178 Serial BufferSerial Protocol Robust XON179 BaudData Bits Parity Honor DSRPanel Logins Remote LoginsSecurity menu Miscellaneous menu181 Confidential Print menuDisk Wiping menu 182 Manual WipingAutomatic Method Manual Method183 Security Audit Log menuSet Date/Time menu Settings menu General Settings menuEnable NTP 184Quiet Mode Run Initial setup185 Eco-Mode186 KeyboardPaper Sizes Scan to PC Port Range187 Displayed Information188 189 190 Location AlarmsTimeouts Print Recovery 191Copy Settings menu Factory DefaultsContent 192193 194 195 196 OverlayCustom Overlay Allow priority copies Custom Job scanning197 198 Fax Settings menuFax Mode Analog Fax Setup menu 199 200 Darkness Dial Prefix Dialing Prefix Rules201 Auto Convert Color Faxes to Mono Faxes Sharpness Enable Color Fax Scans202 203 204 Fax Mode Fax Server Setup menu 205Fax Resolution 206Primary Smtp Gateway Secondary Smtp Gateway Image Format Darkness OrientationMail Settings menu Enable Analog ReceiveMail Server Setup 207208 Format209 Color210 Jpeg QualityMail images sent as Mail Bit Depth211 SharpnessUse cc/bcc FTP Settings menu212 213 Base File Name Custom Job Scanning 214FTP bit Depth 215 Scan SettingsFlash Drive menu 216 217 Photo Jpeg Quality218 Scan bit DepthPrint Settings 219Copies Paper Source Duplex Binding220 Up pages/sideUp Border Up Ordering221 Print SettingsSetup menu 222 Download TargetJob Accounting Resource SaveFinishing menu 223Print All Order Copies224 Up pages-sideQuality menu 225Utilities menu 226227 228 PostScript menuPCL Emul menu 229 Symbol SetPCL Emulation Settings 230 Tray RenumberHtml menu 231Font Size Scale232 Image menuXPS menu Help menu 233List of status and error messages Und ersta ndin g print e r message sDisk Full Scan Job Canceled Close door or insert cartridgeClose finisher side door Connect xbpsFax partition inoperative. Contact system administrator Fax Station Name not set upFax Station Number not set up Flushing bufferInstall bin Install envelope feederInstall Tray Job stored for delayed transmissionNo analog phone line connected to modem, fax is disabled Load src withLoad manual feeder with Load staplesNo answer No dial toneQueued for sending ReadyReattach envelope feeder Receive completeReceiving page n Remove packaging material, checkRestore Held Jobs? Remove paper from all binsRemove paper from bin Remove paper from standard output binScanner Jam Access Cover Open Smtp server not set up. Contact system administratorSome held jobs were not restored Scan Document Too LongInsufficient memory to support Resource Save feature Unsupported USB device, please removeUnsupported USB hub, please remove USB/USBInsufficient memory, some held jobs will not be restored Insufficient memory to collate jobInsufficient memory for Flash Memory Defragment operation Insufficient memory, some Held Jobs were deletedPpds font error Network x software errorSerial option x error Defective flash detectedStandard network software error Parallel port x disabledSerial port x disabled Standard parallel port disabledStandard USB port disabled USB port x disabledConfiguration change, held jobs were not restored Too many disks installedToo many flash options installed Too many trays attachedIncompatible envelope feeder Incompatible output binRoutine maintenance needed Disk fullUnformatted disk Cartridge lowScanner Disabled Scanner Service ErrorService message Replace all originals if restarting jobEmulation error, load emulation option 251Cleaning the exterior of the printer Cleaning the scanner glassMain taining th e prin t er 252Touch Scanner Manual Registration Adjusting scanner registration253 Touch ADF Front or ADF Back 254Touch Copy Quick Test Storing supplies Conserving suppliesChecking the status of supplies Checking the status of supplies from a network computerOrdering supplies Ordering print cartridges256 For the US and CanadaFor Latin America Ordering a maintenance kit257 Ordering an ADF maintenance kit Ordering a fuserOrdering a transfer roller Ordering charge rollsOrdering ADF replacement parts Recycling Lexmark productsMoving the printer Ordering staple cartridges260 Setting the printer up in a new locationMoving the printer to another location Shipping the printer 261Setting up e-mail alerts Adm inistra tiv e supportChecking the device status 262Adjusting the brightness of the display Touch Settings Touch General SettingsViewing reports 263Adjusting Power Saver Restoring the factory default settingsUsing the Embedded Web Server Using the printer control panel265 Solving basic printer problems Solving printing problemsError message about reading USB drive appears Troublesho oting267 Jobs do not printConfidential and other held jobs do not print Job takes longer than expected to print Job prints from the wrong tray or on the wrong paperIncorrect characters print 268Tray linking does not work Large jobs do not collateUnexpected page breaks occur 269Solving copy problems Copier does not respondScanner unit does not close Poor copy quality271 Solving scanner problems Partial document or photo copiesChecking an unresponsive scanner Scan was not successfulScanning takes too long or freezes the computer Poor scanned image qualityPartial document or photo scans 273Solving fax problems Cannot scan from a computerCaller ID is not shown Cannot send or receive a fax275 Temporarily Disable Call Waiting Check the Ring Count Delay SettingsCan send but not receive faxes 276277 Can receive but not send faxesReceived fax has poor print quality 278 Solving option problemsPaper trays 279 Sheet trayEnvelope feeder Internal Solutions Port Output optionsFlash memory card Hard disk with adapterSolving paper feed problems Paper frequently jamsPaper jam message remains after jam is cleared That jammed does not reprint after you clear the jamSolving print quality problems Isolating print quality problemsBlank pages 282Characters have jagged or uneven edges Clipped imagesGhost images 283Check the Toner Darkness Setting Gray backgroundIncorrect margins 284Paper curl Print irregularities285 Paper has Absorbed Moisture DUE to High HumidityRepeating defects 286Fuser MAY be Worn or Defective Repeating Marks Occur Evenly Down287 Skewed printSolid black or white streaks Check the DARKNESS, BRIGHTNESS, and Contrast Settings Print is too light288 Toner is LOWPrint is too dark 289290 Solid color pagesStreaked vertical lines 291 Toner fog or background shading appears onToner rubs off Embedded Web Server does not open Toner specksTransparency print quality is poor 292Contacting Customer Support 293Lexmark International, Inc. All rights reserved Edition notice294 Trademarks 295296 Exposure to radio frequency radiationIndustry Canada notices Industry Canada Canada Radio interference notice297 European Community EC directives conformity 298299 India emissions noticeNoise emission levels Temperature information 300301 302 Using this product in Switzerland South Africa telecommunications noticeUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizPower consumption Laser noticeLaser advisory label 304Statement of Limited Warranty 305Limited warranty 306307 Limitation of liability308 309 310 Microsoft Corporation NoticesSymbols IndexNumerics 311Creating shortcuts using the touch screen 312313 Fax screen Advanced options 117 options 116314 315 316 Remove 243 Unsupported USB hub, pleaseCopying using 93 Scanner Jam Access Cover Open 317318 Diamonds
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16M1840, X658d, 16M1260, 16M1742, X652de specifications

Lexmark has established itself as a robust player in the printer and imaging solutions market, continuously evolving its offerings to meet diverse business needs. Among its notable products are the Lexmark 16M1994 toner cartridge, along with the X658dtfe, X656de, and X654de multifunction printers. Each of these models is known for its reliability, efficiency, and advanced features.

The Lexmark 16M1994 toner cartridge is a crucial component designed to deliver sharp, high-quality prints. It has a generous yield, ensuring that users can produce documents with minimal interruptions. This toner is engineered to work seamlessly with various Lexmark printers, resulting in consistent quality and vibrant color reproduction. Its innovative formulation provides a smooth flow of toner, reducing the chances of clogging and enhancing overall print performance.

The X658dtfe model is a high-performance multifunction printer that stands out with its ability to handle demanding workloads. It features a fast print speed of up to 55 pages per minute and supports high-volume printing with a robust paper capacity. The X658dtfe is equipped with advanced scanning capabilities, including duplex scanning, which allows for efficient document handling. The device also offers optional finishing tasks such as stapling and hole punching, making it a versatile choice for offices that require multifunctional capabilities.

Similarly, the X656de and X654de models cater to businesses needing efficient printing, scanning, copying, and faxing solutions. Both models are energy-efficient and come with Lexmark’s eco-friendly technologies, ensuring minimal environmental impact while maintaining high productivity. They feature intuitive touch-screen interfaces, making them user-friendly and easy to navigate.

Key technologies across these devices include Lexmark’s Unison Toner, which enables superior print quality and lower total cost of ownership. The flexible architecture of the X600 series printers supports various media types and sizes, enabling users to produce everything from simple documents to intricate marketing materials.

In conclusion, the Lexmark 16M1994 cartridge and the X658dtfe, X656de, and X654de multifunction printers embody the company’s commitment to quality and efficiency. Their unique features, advanced technologies, and eco-friendly approach make them suitable for any business looking to enhance productivity while maintaining exceptional print quality. These devices not only streamline printing tasks but also adapt to the evolving needs of modern workplaces.
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