Lexmark Z2400 Series manual Troubleshooting, Index

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Ordering print cartridges	50
Ordering paper and other supplies	50
Troubleshooting	52
Using the printer troubleshooting software (Windows only)	52
Setup troubleshooting	52
Power button is not lit	52
Software did not install	53
Page does not print	54
Solving printer power problems	56
Removing and reinstalling the software	57
Enabling the USB port in Windows	58
Wireless troubleshooting	58
Printing a network setup page	58
Wireless troubleshooting checklist	59
Wireless configuration does not continue after the USB cable is attached	59
Cannot print over wireless network	60
Cannot print and there is a firewall on the computer	63
Wi-Fi indicator light is not lit	63
Wi-Fi indicator light is green but the printer does not print (Windows only)	63
Wi-Fi indicator light is blinking orange during installation (Windows only)	65
Wi-Fi indicator light is blinking orange during installation (Macintosh only)	67
Wi-Fi indicator light is still orange	69
Wireless print server not installed	70
“Communication not available” message displays when printing wirelessly	71
Notices	72
Product information	72
Edition notice	72
European EC directives conformity statement for radio products	75
Power consumption	78
Networking glossary	83
Index	85

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Contents 2007 Z2400 Series Users GuidePage Contents Loading paper Index TroubleshootingPage Safety info rm ation Finding information about the printer Intro du ctionPublications Customer supportClick Customer Support Click Warranty Information Limited WarrantyMail support Click Customer Support Click Technical SupportUnderstanding the parts of the printer Bypassing security warnings during software installationUnd ersta nding the p ri nter Use Understanding the printer software Installing printer softwareInstalling the optional XPS driver Windows Vista users only Click Have disk Using the Windows printer softwareClick Œ Control Panel Using the Macintosh printer software Use Wireless network compatibility Installing the prin ter on a wireless networkInterpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkUsing Windows Using MacintoshClick Tools Œ Lexmark Wireless Setup Utility Configuring an IP address manuallyChanging wireless settings after installation Double-clickLexmark Wireless Setup Assistant Installing the printer on other computersCreating an ad hoc wireless network Advanced wireless setupWindows Vista Click Control Panel Click Network and InternetClick All Programs Windows XP and earlierFor Mac OS X version Select View Available Wireless NetworksFor Mac OS X version 10.4 and earlier Click All Programs or ProgramsAdding a printer to an existing ad hoc wireless network Frequently asked questionsWhat is a network? Click Tools Œ Lexmark Wireless Configuration UtilityWireless network examples How are home networks configured?Wired network example Internet How do I attach the installation cable? Why do I need an installation cable?Characteristics What is an SSID? Finding the signal strengthWhat is a MAC address? Printer can be configured in the following waysHow to locate a computer IP address using Windows What is an IP address?How do I find the MAC address? How do I locate IP addresses?How to locate a printer IP address How to locate a computer IP address using MacintoshHow are IP addresses assigned? Windows VistaWhat is a key index? Loading various paper types Load in g pape rLoading paper Load up to Prin ting Click Properties, Preferences, Options, or SetupPrinting basic documents Printing a documentCollated Printing multiple copies of a documentCollating printed copies Printing multiple pages on one sheet N-Up Printing the last page first reverse page orderUsing the taskbar in Windows Pausing print jobsUsing the printer folder in Windows Printing specialty documents Canceling print jobsPrinting envelopes Windows XP, click Start Œ Printers and FaxesPrinting labels Tips on loading label sheets Printing on custom-size paperPrinting other specialty documents Using Macintosh Printing photos Using recommended paperWorking with p ho tos Page Maintaining print cartridges Installing print cartridgesMain taining th e prin t er Refilling print cartridges Using genuine Lexmark print cartridgesRemoving used print cartridges Click Report a non-Lexmark print cartridge Cleaning the print cartridge nozzlesAligning the print cartridges Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the exterior of the printerOrdering print cartridges Ordering suppliesOrdering paper and other supplies Lexmark Z2490Letter 10 x 15 cm Part number Setup troubleshooting Using the printer troubleshooting software Windows onlyPower button is not lit Troublesho otingReconnect the Power Supply Software did not installTemporarily Disable Security Programs in Windows Make Sure Your Operating System is SupportedDoes not print Using WindowsUsing Macintosh Disconnect and Reconnect Power Supply Solving printer power problemsRemove and Reinstall the Software Make Sure the Printer Power Supply is Attached CorrectlySelect Uninstall Removing and reinstalling the softwarePrinting a network setup Wireless troubleshootingEnabling the USB port in Windows Windows XPCheck the USB cable Wireless troubleshooting checklistCannot print over wireless network Using Macintosh with an AirPort base station Check Your Security Keys WEP keyCheck Your Advanced Security Settings Wi-Fi indicator light is not litAllow the Wireless Installation to Complete Cannot print and there is a firewall on the computerSelect the Wireless Printer Enable the PrinterSelect the Wireless Port Windows XPTRY Adjusting External Antennas Make Sure the Wireless Access Point Wireless Router is onMove Your Printer Check Security KeysCheck MAC Address Move Your Wireless Access Point to Minimize Interference RUN the Wireless Setup AgainMake Sure the Wireless Access Point is on If you are using WPA security If you are using WEP securityPing the Access Point to Make Sure the Network is Working Mac OS X versionDouble-clickNetwork Utility Wi-Fi indicator light is still orangeMac OS X version 10.4 and earlier Check Network Name Wireless print server not installedPage Lexmark International, Inc. All rights reserved Edition noticeUnited States Government Rights Industry Canada Canada Exposure to radio frequency radiationEuropean Community EC directives conformity Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚ Noise emission levels Off mode Product power consumptionPower Saver Total energy usage Lexmark License AgreementsPage Page Page Netwo rking glo ssary Ad hoc modeWPA2 Index Ad hoc wireless network adding a printer 23 creatingSsid Wi-Fi indicator light is still orange XPS driver installing