Lexmark Z2400 Series manual Cannot print over wireless network

Page 60

Make sure the USB cable is correctly attached.

1 Attach the large, rectangular connector to any USB port on your computer. USB ports may be on the front or the back of the computer, and may be horizontal or vertical.

2Attach the small, square connector to the printer.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

These are possible solutions. Try one or more of the following:

MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER)

See if you have access to the Internet by opening your Web browser and accessing any site.

If there are other computers or resources on your wireless network, check to see if you can access them from your computer.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER

Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100–150 feet.

60

Image 60
Contents Z2400 Series Users Guide 2007Page Contents Loading paper Troubleshooting IndexPage Safety info rm ation Intro du ction Finding information about the printerPublications Customer supportLimited Warranty Click Customer Support Click Warranty InformationMail support Click Customer Support Click Technical SupportBypassing security warnings during software installation Und ersta nding the p ri nterUnderstanding the parts of the printer Use Installing printer software Installing the optional XPS driver Windows Vista users onlyUnderstanding the printer software Using the Windows printer software Click Œ Control PanelClick Have disk Using the Macintosh printer software Use Installing the prin ter on a wireless network Wireless network compatibilityInstalling the printer on a wireless network Interpreting the colors of the Wi-Fi indicator lightUsing Windows Using MacintoshConfiguring an IP address manually Changing wireless settings after installationClick Tools Œ Lexmark Wireless Setup Utility Installing the printer on other computers Double-clickLexmark Wireless Setup AssistantAdvanced wireless setup Creating an ad hoc wireless networkWindows Vista Click Control Panel Click Network and InternetWindows XP and earlier Click All ProgramsSelect View Available Wireless Networks For Mac OS X versionFor Mac OS X version 10.4 and earlier Click All Programs or ProgramsFrequently asked questions Adding a printer to an existing ad hoc wireless networkWhat is a network? Click Tools Œ Lexmark Wireless Configuration UtilityHow are home networks configured? Wired network exampleWireless network examples Internet Why do I need an installation cable? How do I attach the installation cable?Characteristics Finding the signal strength What is an SSID?What is a MAC address? Printer can be configured in the following waysWhat is an IP address? How to locate a computer IP address using WindowsHow do I find the MAC address? How do I locate IP addresses?How to locate a computer IP address using Macintosh How to locate a printer IP addressHow are IP addresses assigned? Windows VistaWhat is a key index? Load in g pape r Loading paperLoading various paper types Load up to Click Properties, Preferences, Options, or Setup Prin tingPrinting basic documents Printing a documentPrinting multiple copies of a document Collating printed copiesCollated Printing the last page first reverse page order Printing multiple pages on one sheet N-UpPausing print jobs Using the printer folder in WindowsUsing the taskbar in Windows Canceling print jobs Printing specialty documentsPrinting envelopes Windows XP, click Start Œ Printers and FaxesPrinting labels Printing on custom-size paper Tips on loading label sheetsPrinting other specialty documents Using Macintosh Using recommended paper Working with p ho tosPrinting photos Page Installing print cartridges Main taining th e prin t erMaintaining print cartridges Using genuine Lexmark print cartridges Removing used print cartridgesRefilling print cartridges Cleaning the print cartridge nozzles Aligning the print cartridgesClick Report a non-Lexmark print cartridge Wiping the print cartridge nozzles and contacts Cleaning the exterior of the printer Preserving the print cartridgesOrdering supplies Ordering print cartridgesOrdering paper and other supplies Lexmark Z2490Letter 10 x 15 cm Part number Using the printer troubleshooting software Windows only Setup troubleshootingPower button is not lit Troublesho otingSoftware did not install Reconnect the Power SupplyTemporarily Disable Security Programs in Windows Make Sure Your Operating System is SupportedUsing Windows Does not printUsing Macintosh Solving printer power problems Disconnect and Reconnect Power SupplyRemove and Reinstall the Software Make Sure the Printer Power Supply is Attached CorrectlyRemoving and reinstalling the software Select UninstallWireless troubleshooting Printing a network setupEnabling the USB port in Windows Windows XPWireless troubleshooting checklist Check the USB cableCannot print over wireless network Using Macintosh with an AirPort base station WEP key Check Your Security KeysWi-Fi indicator light is not lit Check Your Advanced Security SettingsAllow the Wireless Installation to Complete Cannot print and there is a firewall on the computerEnable the Printer Select the Wireless PrinterSelect the Wireless Port Windows XPMake Sure the Wireless Access Point Wireless Router is on TRY Adjusting External AntennasMove Your Printer Check Security KeysCheck MAC Address RUN the Wireless Setup Again Make Sure the Wireless Access Point is onMove Your Wireless Access Point to Minimize Interference If you are using WEP security If you are using WPA securityPing the Access Point to Make Sure the Network is Working Mac OS X versionWi-Fi indicator light is still orange Mac OS X version 10.4 and earlierDouble-clickNetwork Utility Wireless print server not installed Check Network NamePage Edition notice Lexmark International, Inc. All rights reservedUnited States Government Rights Exposure to radio frequency radiation Industry Canada CanadaEuropean Community EC directives conformity Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚ Noise emission levels Product power consumption Power SaverOff mode Lexmark License Agreements Total energy usagePage Page Page Ad hoc mode Netwo rking glo ssaryWPA2 Ad hoc wireless network adding a printer 23 creating IndexSsid Wi-Fi indicator light is still orange XPS driver installing