Lexmark Z2400 Series manual Software did not install, Make Sure Your Operating System is Supported

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6Plug the power cord into an electrical outlet that other electrical devices have been using.

7Press to turn the printer on.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

These are some other possible solutions. Try one or more of the following:

MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X versions 10.5, 10.4 and 10.3.

CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

RECONNECT THE POWER SUPPLY

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS

1Close all open programs.

2Disable any security programs.

3Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

4Click Computer or My Computer.

5Double-click the CD or DVD drive icon.

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Contents 2007 Z2400 Series Users GuidePage Contents Loading paper Index TroubleshootingPage Safety info rm ation Finding information about the printer Intro du ctionPublications Customer supportClick Customer Support Click Warranty Information Limited WarrantyMail support Click Customer Support Click Technical SupportUnderstanding the parts of the printer Bypassing security warnings during software installationUnd ersta nding the p ri nter Use Understanding the printer software Installing printer softwareInstalling the optional XPS driver Windows Vista users only Click Have disk Using the Windows printer softwareClick Œ Control Panel Using the Macintosh printer software Use Wireless network compatibility Installing the prin ter on a wireless networkInterpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkUsing Windows Using MacintoshClick Tools Œ Lexmark Wireless Setup Utility Configuring an IP address manuallyChanging wireless settings after installation Double-clickLexmark Wireless Setup Assistant Installing the printer on other computersCreating an ad hoc wireless network Advanced wireless setupWindows Vista Click Control Panel Click Network and InternetClick All Programs Windows XP and earlierFor Mac OS X version Select View Available Wireless NetworksFor Mac OS X version 10.4 and earlier Click All Programs or ProgramsAdding a printer to an existing ad hoc wireless network Frequently asked questionsWhat is a network? Click Tools Œ Lexmark Wireless Configuration UtilityWireless network examples How are home networks configured?Wired network example Internet How do I attach the installation cable? Why do I need an installation cable?Characteristics What is an SSID? Finding the signal strengthWhat is a MAC address? Printer can be configured in the following waysHow to locate a computer IP address using Windows What is an IP address?How do I find the MAC address? How do I locate IP addresses?How to locate a printer IP address How to locate a computer IP address using MacintoshHow are IP addresses assigned? Windows VistaWhat is a key index? Loading various paper types Load in g pape rLoading paper Load up to Prin ting Click Properties, Preferences, Options, or SetupPrinting basic documents Printing a documentCollated Printing multiple copies of a documentCollating printed copies Printing multiple pages on one sheet N-Up Printing the last page first reverse page orderUsing the taskbar in Windows Pausing print jobsUsing the printer folder in Windows Printing specialty documents Canceling print jobsPrinting envelopes Windows XP, click Start Œ Printers and FaxesPrinting labels Tips on loading label sheets Printing on custom-size paperPrinting other specialty documents Using Macintosh Printing photos Using recommended paperWorking with p ho tos Page Maintaining print cartridges Installing print cartridgesMain taining th e prin t er Refilling print cartridges Using genuine Lexmark print cartridgesRemoving used print cartridges Click Report a non-Lexmark print cartridge Cleaning the print cartridge nozzlesAligning the print cartridges Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the exterior of the printerOrdering print cartridges Ordering suppliesOrdering paper and other supplies Lexmark Z2490Letter 10 x 15 cm Part number Setup troubleshooting Using the printer troubleshooting software Windows onlyPower button is not lit Troublesho otingReconnect the Power Supply Software did not installTemporarily Disable Security Programs in Windows Make Sure Your Operating System is SupportedDoes not print Using WindowsUsing Macintosh Disconnect and Reconnect Power Supply Solving printer power problemsRemove and Reinstall the Software Make Sure the Printer Power Supply is Attached CorrectlySelect Uninstall Removing and reinstalling the softwarePrinting a network setup Wireless troubleshootingEnabling the USB port in Windows Windows XPCheck the USB cable Wireless troubleshooting checklistCannot print over wireless network Using Macintosh with an AirPort base station Check Your Security Keys WEP keyCheck Your Advanced Security Settings Wi-Fi indicator light is not litAllow the Wireless Installation to Complete Cannot print and there is a firewall on the computerSelect the Wireless Printer Enable the PrinterSelect the Wireless Port Windows XPTRY Adjusting External Antennas Make Sure the Wireless Access Point Wireless Router is onMove Your Printer Check Security KeysCheck MAC Address Move Your Wireless Access Point to Minimize Interference RUN the Wireless Setup AgainMake Sure the Wireless Access Point is on If you are using WPA security If you are using WEP securityPing the Access Point to Make Sure the Network is Working Mac OS X versionDouble-clickNetwork Utility Wi-Fi indicator light is still orangeMac OS X version 10.4 and earlier Check Network Name Wireless print server not installedPage Lexmark International, Inc. All rights reserved Edition noticeUnited States Government Rights Industry Canada Canada Exposure to radio frequency radiationEuropean Community EC directives conformity Διαταξεισ ΤΗΣ Οδηγιασ 1999/5/ΕΚ Noise emission levels Off mode Product power consumptionPower Saver Total energy usage Lexmark License AgreementsPage Page Page Netwo rking glo ssary Ad hoc modeWPA2 Index Ad hoc wireless network adding a printer 23 creatingSsid Wi-Fi indicator light is still orange XPS driver installing