Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.
Using Windows
1Do one of the following:
•In Windows Vista, click .
•In Windows XP, click Start.
2Click Programs or All Programs, and then select the printer program folder from the list.
3Select Uninstall.
4Follow the instructions on the computer screen to remove the printer software.
5Restart the computer before reinstalling the printer software.
6Click Cancel on all New Hardware Found screens.
7Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software. If the install screen does not appear automatically after you restart your computer, do one of the following:
In Windows Vista: a Click .
b Locate the Start Search box.
c Type D:\setup.exe, where D is the letter of your CD or DVD drive.
In Windows XP: a Click Start Run.
b Type D:\setup.exe, where D is the letter of your CD or DVD drive.
Using Macintosh
1Close all open software applications.
2From the Finder desktop,
3
4Follow the instructions on the computer screen to remove the printer software.
5Restart the computer before reinstalling the printer software.
6Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.
If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
1In all countries or regions except the United States, select your country or region.
2Click the links for drivers or downloads.
3Select your printer family.
4Select your printer model.
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