General problems
Problem / Question | Solution / Answer | |
How do I restore the | Sometimes restoring the printer to the original factory default settings solves formatting | |
factory defaults? | problems. To reset the factory defaults: | |
| 1 | Turn off the printer. |
| 2 | Open the front cover. |
| 3 | Press Continue as you turn the printer back on. |
| 4 | Keep pressing Continue until the Error light comes on, then release the Continue button. |
| 5 | Close the front cover. |
| 6 | As the printer warms up, the top four lights come on. |
| 7 | Press Cancel. |
| 8 | Press Continue until the operator panel cycles through all of the lights. |
| 9 | When the top four lights come on, release the Continue button. |
| 10Turn the printer off and back on. | |
| 11Factory defaults have been reset. | |
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The toner low light | Yes, you can still print. To extend the life of the toner cartridge somewhat, remove the | |
sequence is on, but I don’t | cartridge, firmly shake it from side to side and front to back several times to use the remaining | |
have another cartridge to | toner, then insert it back into the printer. Repeat this procedure multiple times. If print remains | |
put in yet. Can I still print | faded, replace the toner cartridge. | |
with the low cartridge? |
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The printer seems to print | This is normal. The printer sometimes prints at a slightly slower speed when feeding print | |
slower when using the | media from the manual feeder. | |
manual feeder. |
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I want to manually duplex | The problem is that when the printer tries to manually duplex a print job, it always prints side 2 | |
card stock, but I’m having | from Tray 1. However, Tray 1 does not support card stock. | |
trouble getting it to feed. | To achieve the desired effect, you have to send both pages of the print job as separate jobs. | |
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| After the first page has printed, reload the card stock in the manual feeder. Load the card | |
| stock in the feeder with the | |
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Paper stacks poorly in the | Extend the paper | |
output bin. | support on the | |
| output bin. | |
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