Lexmark 240n manual Print quality problems

Page 101

Print quality problems

Problem / Question

Solution / Answer

Dust is gathering on the

Attach the dust cover to the back of the printer. This protects the paper tray from the

paper tray when it is

environment as well as keeping the tray from being knocked out of position while it is

extended.

extended.

 

See Attaching the dust cover for information about attaching the dust cover.

The paper tray is getting

 

bumped and pushed out

 

the front of the printer when

 

it is extended.

 

 

 

Print quality problems

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Use the following table to find solutions to print quality problems.

Symptom

Cause

Solution

White lines

• The printhead lens is dirty.

Try the following in this order:

 

• Either the toner cartridge or the

1

Clean the printhead lens.

 

fuser is defective.

 

 

(See How to clean the printhead

ABCDE

 

 

lens on page 105.)

 

2

Replace the toner cartridge.

ABCDE

 

3

Replace the fuser*.

 

 

 

ABCDE

 

 

 

Streaked horizontal lines

The toner cartridge or fuser may be

Replace the toner cartridge or fuser*

 

defective, empty, or worn.

as needed.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Streaked vertical lines

• Toner is smeared before fusing to

If paper is stiff, try feeding from

 

the paper.

 

another tray or the manual feeder.

 

• The toner cartridge is defective.

Replace the toner cartridge.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

*To replace the fuser, call a service technician.

This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on page 87 for more information.

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Contents E240, E240n Licensing notice Edition noticeTrademarks Safety information Conventions Safety informationUnited Kingdom Telecommunications Act Laser noticePrinter energy consumption Printer energy consumptionStatement of Limited Warranty Statement of Limited WarrantyLimitation of liability Contents Print media tasks and tips ContentsHow to install options 108 Printer overview Press and release Continue Printer overviewBefore installing printer software Installing software for local printingInstalling printer software using the drivers CD Installing printer software through the Add Printer WizardLocal Printer Settings Utility Installing optional printer softwareMacintosh MacintoshUNIX/Linux UNIX/Linux`Creating a desktop printer icon Mac OS For Mac OS 9.0 Open Apple LaserWriterInstalling software for direct printing Installing software for network printingDirect IP printing Shared printingInstalling software on the computer attached to the printer Setting up shared printingConnecting other network computers to the printer WindowsHelpful tips for network printing Go to Verifying the IP settings onAssigning a printer IP address Close Network Neighborhood or My Network PlacesVerifying the IP settings Macintosh Printing a network setupInstall a custom PPD file Mac OSUsing IP Printing NetWare NetWareWhat types of print media can be loaded? Print media tasks and tipsWhere can print media be loaded in the printer? Where can print media be loaded in the printer?Paper Tips on choosing the right print mediaPreprinted forms and letterhead TransparenciesLabels Card stock Tips on storing print media and suppliesStoring paper Storing suppliesTips on preventing jams Tips on preventing jamsHow to load the 250-sheet and 550-sheet trays How to load the 250-sheet and 550-sheet traysHow to load the 250-sheet and 550-sheet trays Extending the tray for legal or folio size paper Page How to load the manual feeder How to load the manual feederHow to use the rear exit How to use the rear exit How to clear paper jams How to clear paper jamsHow to clear paper jams How to clear paper jams Printing tasks How to manually feed a print jobHow to manually feed a print job How to print on both sides of the paper manual duplex How to print on both sides of the paper manual duplexHow to print on both sides of the paper manual duplex How to print multiple page images on one page N-up printing How to print multiple page images on one page N-up printingHow to print a booklet How to print a bookletHow to print a poster How to print a posterHow to print using an overlay or a watermark How to print on letterheadUsing an overlay How to print on letterheadClick Watermark Using a watermarkHow to print using an overlay or a watermark Canceling a job from a Macintosh computer How to cancel a print jobFrom the printer operator panel From a Windows computerHow to access the system board How to install optionsHow to access the system board See Recognizing installed options How to add a memory cardHow to add a memory card How to install a 550-sheet drawer How to install a 550-sheet drawerRecognizing installed options Click File Æ Properties Click the Install Options tab Recognizing installed optionsOverview of the operator panel Using the operator panelPress and hold Cancel Understanding the operator panel lights Understanding the operator panel lights= On = Blinking Close door Load mediaSee Secondary errors on page 55 for more information Secondary errors Paper jam codes Operator panel codes Operator panel codesPrimary codes Ready / Power SaverPrinter Setup Utility on Press and hold Cancel To reset the printer Press and release CancelOperator panel codes Busy Hex Trace ReadyOperator panel codes Waiting Flushing / Resolution reducedClose door Operator panel codes Not readyLoad manual feeder Operator panel codes Load mediaToner low Operator panel codes Print side two of a duplex jobReplace photoconductor Operator panel codes Photoconductor kit life warningContinue-On Toner Low/Replace PC Kit-Blink Error-Blink Cartridge region mismatch Operator panel codes Change invalid toner cartridgeCancel job / Reset printer Press Continue Operator panel codes Service errorPrinter error Cleared from the paper path Operator panel codes Paper jam printer errorSecondary error codes on page 70 for more information Errors on Secondary error codesPaper jam in the manual feeder Operator panel codes Paper jam at the input sensorPaper jams as a printed job exits the printer Operator panel codes Paper jam in Tray Insufficient printer memory Press Cancel To cancel the print jobOperator panel codes Complex Operator panel codes Insufficient collation area Network interface errors Operator panel codes Font errorHost interface disabled Short paper Operator panel codes Memory fullInvalid network code Operator panel codes Invalid engine codePrinting the Printer Settings Configuration sheet Understanding the printer configuration menusConfiguration menus overview Configuration menus overviewToner Low/Replace PC Kit Load Paper ContinueParallel menu Network menuUSB menu Setup menuParallel Mode Utilities menu How to print a test How to print the menu settings and network setup pagesSoftware and network tasks WindowsVerifying the IP settings How to configure for TCP/IPHow to configure for TCP/IP Assigning a printer IP addressUsing the printer resident Web Using the printer resident WebUsing the Local Printer Setup Utility What supplies do I need and how do I order them? Supplies informationHow to conserve supplies How to conserve suppliesChecking the toner and photoconductor levels How to know when you need new suppliesHow to know when you need new supplies Recognizing the operator panel light sequences How to change a toner cartridge How to change a toner cartridgeHow to change a toner cartridge How to change a toner cartridge Recycling Lexmark products Recycling Lexmark productsHow to change a photoconductor kit How to change a photoconductor kitHow to change a photoconductor kit How to change a photoconductor kit Click Printer Software TroubleshootingGeneral problems Have another cartridge to General problemsPrint quality problems Print quality problemsPrint irregularities When you handle the sheetsPrint too light Print too darkUneven printing Ghost ImagesIncorrect margins Skewed printExits to the bin Solid black pagesPaper curls badly once it prints How to clean the printhead lens 106 107 Numerics IndexIndex TCP/IP