11 Troubleshooting
General problems
Problem / Question | Solution / Answer | |
What do the blinking lights | See Understanding the operator panel lights on page 53 for information about what each | |
mean? | light pattern means. | |
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Why am I missing | If you see voids (missing characters) when printing envelopes, check your printer driver | |
characters when I print on | settings to make sure you selected Envelope from the Paper Type menu. | |
envelopes? | If Envelope is already selected, try changing the texture setting to a rougher setting. | |
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| Sometimes toner does not adhere well to | |
| driver, select Custom | |
| To change Custom 6 back to its default settings for Paper Type, Paper Texture, and Paper | |
| Weight, use the Local Printer Setup Utility on the drivers CD that shipped with your printer. If | |
| you already installed the printer drivers and utilities, skip to step 7. | |
| 1 | Insert the drivers CD into your computer. |
| 2 | Click Printer Software. |
| 3 | Click Agree. |
| 4 | Select Local Printer Install, and then click Next. |
| 5 | Select your printer and port, and make sure Local Printer Setup Utility is checked. |
| 6 | Click Finish. |
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| The Utility will be installed on your computer under Program Files (unless you chose a |
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| different directory). |
| 7 | Open the Local Printer Setup Utility. |
| 8 | From the Paper menu, scroll through the menu items until you see the Custom menu |
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| setting. |
| 9 | Click Custom. |
| 10 Scroll down to Custom 6 Paper Type. | |
| 11 Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper weight, and | |
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| rough for the Custom 6 paper texture. |
| 12 From the toolbar, click Actions. | |
| 13 Click Apply to save the changes you made. | |
| 14 Click File Æ Exit to close the Local Printer Setup Utility. | |
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How do I clear a paper | See How to clear paper jams on page 34 for information about clearing jams. | |
jam? |
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