Lexmark 240n manual Troubleshooting, General problems, Click Printer Software

Page 99

11 Troubleshooting

General problems

Problem / Question

Solution / Answer

What do the blinking lights

See Understanding the operator panel lights on page 53 for information about what each

mean?

light pattern means.

 

 

Why am I missing

If you see voids (missing characters) when printing envelopes, check your printer driver

characters when I print on

settings to make sure you selected Envelope from the Paper Type menu.

envelopes?

If Envelope is already selected, try changing the texture setting to a rougher setting.

 

 

Sometimes toner does not adhere well to smooth-textured envelopes. From your printer

 

driver, select Custom 6-Rough Env from the Paper Type menu.

 

To change Custom 6 back to its default settings for Paper Type, Paper Texture, and Paper

 

Weight, use the Local Printer Setup Utility on the drivers CD that shipped with your printer. If

 

you already installed the printer drivers and utilities, skip to step 7.

 

1

Insert the drivers CD into your computer.

 

2

Click Printer Software.

 

3

Click Agree.

 

4

Select Local Printer Install, and then click Next.

 

5

Select your printer and port, and make sure Local Printer Setup Utility is checked.

 

6

Click Finish.

 

 

The Utility will be installed on your computer under Program Files (unless you chose a

 

 

different directory).

 

7

Open the Local Printer Setup Utility.

 

8

From the Paper menu, scroll through the menu items until you see the Custom menu

 

 

setting.

 

9

Click Custom.

 

10 Scroll down to Custom 6 Paper Type.

 

11 Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper weight, and

 

 

rough for the Custom 6 paper texture.

 

12 From the toolbar, click Actions.

 

13 Click Apply to save the changes you made.

 

14 Click File Æ Exit to close the Local Printer Setup Utility.

 

 

How do I clear a paper

See How to clear paper jams on page 34 for information about clearing jams.

jam?

 

 

 

 

 

99

Image 99
Contents E240, E240n Edition notice TrademarksLicensing notice Laser notice Conventions Safety informationSafety information United Kingdom Telecommunications ActPrinter energy consumption Printer energy consumptionStatement of Limited Warranty Statement of Limited WarrantyLimitation of liability Contents Print media tasks and tips ContentsHow to install options 108 Printer overview Press and release Continue Printer overviewInstalling printer software through the Add Printer Wizard Installing software for local printingBefore installing printer software Installing printer software using the drivers CDMacintosh Installing optional printer softwareLocal Printer Settings Utility MacintoshFor Mac OS 9.0 Open Apple LaserWriter UNIX/LinuxUNIX/Linux `Creating a desktop printer icon Mac OSShared printing Installing software for network printingInstalling software for direct printing Direct IP printingWindows Setting up shared printingInstalling software on the computer attached to the printer Connecting other network computers to the printerClose Network Neighborhood or My Network Places Go to Verifying the IP settings onHelpful tips for network printing Assigning a printer IP addressMac OS Macintosh Printing a network setupVerifying the IP settings Install a custom PPD fileUsing IP Printing NetWare NetWareWhat types of print media can be loaded? Print media tasks and tipsWhere can print media be loaded in the printer? Where can print media be loaded in the printer?Transparencies Tips on choosing the right print mediaPaper Preprinted forms and letterheadLabels Storing supplies Tips on storing print media and suppliesCard stock Storing paperTips on preventing jams Tips on preventing jamsHow to load the 250-sheet and 550-sheet trays How to load the 250-sheet and 550-sheet traysHow to load the 250-sheet and 550-sheet trays Extending the tray for legal or folio size paper Page How to load the manual feeder How to use the rear exitHow to load the manual feeder How to use the rear exit How to clear paper jams How to clear paper jamsHow to clear paper jams How to clear paper jams Printing tasks How to manually feed a print jobHow to manually feed a print job How to print on both sides of the paper manual duplex How to print on both sides of the paper manual duplexHow to print on both sides of the paper manual duplex How to print multiple page images on one page N-up printing How to print multiple page images on one page N-up printingHow to print a booklet How to print a bookletHow to print a poster How to print a posterHow to print on letterhead How to print on letterheadHow to print using an overlay or a watermark Using an overlayUsing a watermark How to print using an overlay or a watermarkClick Watermark From a Windows computer How to cancel a print jobCanceling a job from a Macintosh computer From the printer operator panelHow to access the system board How to install optionsHow to access the system board How to add a memory card How to add a memory cardSee Recognizing installed options How to install a 550-sheet drawer Recognizing installed optionsHow to install a 550-sheet drawer Click File Æ Properties Click the Install Options tab Recognizing installed optionsUsing the operator panel Press and hold CancelOverview of the operator panel Close door Load media Understanding the operator panel lightsUnderstanding the operator panel lights = On = BlinkingSee Secondary errors on page 55 for more information Secondary errors Paper jam codes Operator panel codes Operator panel codesReady / Power Saver Printer Setup Utility onPrimary codes Hex Trace Ready Press and release CancelPress and hold Cancel To reset the printer Operator panel codes BusyOperator panel codes Waiting Flushing / Resolution reducedClose door Operator panel codes Not readyLoad manual feeder Operator panel codes Load mediaToner low Operator panel codes Print side two of a duplex jobReplace photoconductor Operator panel codes Photoconductor kit life warningContinue-On Toner Low/Replace PC Kit-Blink Error-Blink Cartridge region mismatch Operator panel codes Change invalid toner cartridgeCancel job / Reset printer Operator panel codes Service error Printer errorPress Continue Operator panel codes Paper jam printer error Secondary error codes on page 70 for more informationCleared from the paper path Errors on Secondary error codesPaper jam in the manual feeder Operator panel codes Paper jam at the input sensorPaper jams as a printed job exits the printer Operator panel codes Paper jam in Tray Press Cancel To cancel the print job Operator panel codes ComplexInsufficient printer memory Operator panel codes Insufficient collation area Network interface errors Operator panel codes Font errorHost interface disabled Short paper Operator panel codes Memory fullInvalid network code Operator panel codes Invalid engine codePrinting the Printer Settings Configuration sheet Understanding the printer configuration menusContinue Configuration menus overviewConfiguration menus overview Toner Low/Replace PC Kit Load PaperParallel menu Network menuSetup menu Parallel ModeUSB menu Utilities menu Windows How to print the menu settings and network setup pagesHow to print a test Software and network tasksAssigning a printer IP address How to configure for TCP/IPVerifying the IP settings How to configure for TCP/IPUsing the printer resident Web Using the Local Printer Setup UtilityUsing the printer resident Web What supplies do I need and how do I order them? Supplies informationHow to conserve supplies How to conserve suppliesHow to know when you need new supplies How to know when you need new suppliesChecking the toner and photoconductor levels Recognizing the operator panel light sequences How to change a toner cartridge How to change a toner cartridgeHow to change a toner cartridge How to change a toner cartridge Recycling Lexmark products Recycling Lexmark productsHow to change a photoconductor kit How to change a photoconductor kitHow to change a photoconductor kit How to change a photoconductor kit Troubleshooting General problemsClick Printer Software Have another cartridge to General problemsPrint quality problems Print quality problemsPrint too dark When you handle the sheetsPrint irregularities Print too lightSkewed print Ghost ImagesUneven printing Incorrect marginsSolid black pages Paper curls badly once it printsExits to the bin How to clean the printhead lens 106 107 Numerics IndexIndex TCP/IP