Lexmark 2500 manual Make sure the Tractor 2 option is installed correctly. For

Page 63

Troubleshooting				63

	Control panel lights	Status	Action required
	Power	On	1	Check for a paper or ribbon jam.
	Ready	Blinking	2	Turn the printer off.
	Paper Out	Blinking	3	Remove the ribbon cartridge, and then check for
	Panel Lock	Blinking		paper dust or bits of paper.
	Font Lock	Blinking	4	Make sure the carrier packing tape has been
				removed.
			5	With the printer on, run the printer test.
				a Replace the ribbon cartridge, and make sure
				paper is loaded.
				b Turn the printer off.
				c Press and hold LineFeed while turning the
				printer on.
				d Release LineFeed when printing starts.
				Printing continues until the printer is stopped.
			6	If the printer test fails, contact Customer Support.
			Note: If the printer is not beeping, there is a power
			supply problem. Contact Customer Support.

	Power	Off	Check the power cord and power source. If the power
			light remains off, contact Customer Support.

	Power	On	The paper select lever has been changed while the paper
	Ready	Off	was loaded. Move the paper select lever back to the
	Paper Out	Blinking	correct position, and then press Start/Stop.
	Paper Out	Blinking	Note: Make sure the paper is parked or unloaded
	Panel Lock	Blinking	Note: Make sure the paper is parked or unloaded
	Panel Lock	Blinking	before changing the position of the paper select lever.
			before changing the position of the paper select lever.

	Power	On	1	Open and close the control panel.
	Ready	Blinking	2	Turn the printer off and back on.
	Paper Out	Blinking	3	If the control panel light sequence continues,
	Panel Lock	Blinking		contact Customer Support.

	Power	On	Make sure the Tractor 2 option is installed correctly. For
	Ready	Blinking	more information, see the documentation that came
	Paper Out	Blinking	with the option.
	Paper Out	Blinking
	Tractor 2	Blinking

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Contents January Users GuideContents Changing tractor positions Understanding Setup mode and menu optionsAdministrative support Paper and specialty media guideSolving paper feed problems TroubleshootingIndex Safety information Part name Learning about the printerPrinter overview Printer front viewPrinter back view Applying control panel overlaysFeature/function 2580/2581 2590/2591 Understanding the printer features and functionsFeature/function All models EAN Printing a demonstrationPrinting a network setup Using IBM emulation mode Printing from Windows or DOSWindows For Forms Printer 2580/2581 users Using Epson emulation modeFor Lexmark Forms Printer 2580/2581 users For Lexmark Forms Printer 2590/2591 usersFor Forms Printer 2590/2591 users Using Okidata Microline emulation modeUsing the control panel Understanding the control panel buttonsButton Function Understanding the control panel lights Setting the printer online or offline Advancing paperLight Light status What it means Using the Load/Unload function Selecting a Tractor modeLocking and unlocking the control panel Disabling Font Lock Selecting and locking a fontDisabling Pitch Lock Selecting and locking a pitchLoading paper Setting the forms thickness leverPaper paths for the push tractor Paper pathsUsing the Tear Off function Setting the Tear Off positionPaper paths for the pull tractor Loading continuous paper Loading continuous forms using the push tractorPage Page Front loading continuous forms using the pull tractor Page Page Bottom loading continuous forms using the pull tractor Page Page Page Page Loading a cut form or envelope manually Loading cut formsLeft paper guide Cut form or envelope Right paper guide Aligning the left margin Setting Top‑Of‑Form for continuous forms in push mode Setting Top-of-FormSetting Top‑Of‑Form for a cut form or an envelope Setting Top‑Of‑Form for continuous forms in pull modeSetting Top‑Of‑Form in a macro Paper and specialty media guide Paper types and sizes supported by the printerPaper types Single Multiple part Envelopes Changing tractor positions Push tractor positionPull tractor position Converting the push tractor to pull tractor position Converting the pull tractor to push tractor position Page Understanding Setup mode and menu options Using Setup modeTo Select Press Control Options Current Press Changing menu settings an exampleData Options Setup Mode Main menuMain menu options Forms Macro OptionsForms Macro options Data options Paper Handling OptionsBuffer Control options Demo Print Paper Out AlarmUni‑Dir Printing Auto Ready Cut SheetEmulation options IBM modeEpson mode OKI modeHonor Init Interface SelectionRemoving the ribbon cartridge Cleaning the printerMaintaining the printer Ordering suppliesRecycling Lexmark products Cleaning the outside of the printerRestoring the EU factory default settings Administrative supportRestoring the factory default settings Restoring the US factory default settingsSupporting SNMPv3 Supporting IPSecClick Certificate Management Using 802.1x authenticationRunning a printer test TroubleshootingTesting the printer Checking an unresponsive printerUsing Hex Trace mode Checking the printer statusControl panel lights Status Action required Make sure the Tractor 2 option is installed correctly. For Adjusting character bidirectional alignment Solving printing problems Printer alarm sounds Printer is noisyPrinter sounds like it is printing, but does not print Printer speed slows Printer power switch is on, but the power light is offLeft margin moves to the right during printing Incorrect line length lines do not start at the left marginPaper is jammed in the printer Solving paper feed problemsPrinting continues beyond the edges of the continuous forms Selected font or pitch is not printing or is changingPaper is jammed in the Auto Sheet Feeder Paper jam in the Tractor 2 FeederPrinter does not feed paper Printer does not feed from the optional Tractor 2 Feeder Printer does not feed from the Auto Sheet FeederAuto Sheet Feeder feeds paper at an incorrect rate Auto Sheet Feeder feeds multiple sheets Paper fed from the Auto Sheet Feeder is skewedSolving print quality problems Print is too lightDots are missing or print quality is poor Graphics do not print Characters are wrong or missingForms are smudged or print is too dark Incorrect number of lines on aIncorrect line spacing or overprinting occurs Contacting Customer SupportProduct name Machine type Model number Edition noticeTrademarks United States Government RightsNoise emission levels Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformityMode Description Power consumption Watts Power consumptionPower Saver Statement of Limited WarrantyLimited warranty service Limitation of liability Numerics Index

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