Lexmark 2500 manual Printer does not feed from the optional Tractor 2 Feeder

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Troubleshooting

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•Make sure the forms thickness lever is set correctly for the paper type being used.

•Press Load/Unload to release the continuous form paper from a parked status.

•Make sure the right paper guide is set correctly for the paper width being used.

•Make sure the Auto Cut Sheet Load option is set correctly. For more information, see “Main menu options” on page 49.

•Make sure the paper select lever is in the correct position for the type of sheet you are trying to print.

Printer does not feed from the optional Tractor 2 Feeder

These are possible solutions. Try one or more of the following:

•Move the paper select lever down to the position.

•Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder.

•Plug the optional Tractor 2 Feeder into the back of the printer.

Printer does not feed from the Auto Sheet Feeder

These are possible solutions. Try one or more of the following:

•Set the Auto Sheet Feeder locking lever to the back position.

•Set the paper select lever to the position.

•Enter Setup mode and set the option to On. For more information, see “Main menu options” on page 49.

•Remove extra sheets of paper if more than 150 sheets are loaded.

•Remove all paper, and then replace it with paper that has a lower weight.

•Remove all paper, fan the top and bottom edges, and then place it back in the paper bin.

•Clean the Auto Sheet Feeder rollers:

1Remove all paper from the printer.

2Turn the Auto Sheet Feeder upside down, and then place it on a flat surface.

3Clean the two paper guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.

Rotate one roller while applying the cleaning cloth to the other roller.

The optional Tractor 2 Feeder positions paper at incorrect Top‑Of‑Form position

The Top‑Of‑Form is set incorrectly. For more information about correctly setting Top‑Of‑Form, see “Setting Top-of- Form” on page 39.

The Auto Sheet Feeder feeds paper at an incorrect rate

These are possible solutions. Try one or more of the following:

•Remove all paper from the Auto Sheet Feeder and replace it with paper that has a lighter weight.

•Remove the Auto Sheet Feeder, remove any bits of paper or foreign objects, and then reinstall the Auto Sheet Feeder.

•Move the paper guide to the left.

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Contents Users Guide JanuaryContents Paper and specialty media guide Understanding Setup mode and menu optionsAdministrative support Changing tractor positionsTroubleshooting Solving paper feed problemsIndex Safety information Printer front view Learning about the printerPrinter overview Part nameApplying control panel overlays Printer back viewUnderstanding the printer features and functions Feature/function 2580/2581 2590/2591Feature/function All models Printing a demonstration EANPrinting a network setup Printing from Windows or DOS Using IBM emulation modeWindows For Lexmark Forms Printer 2590/2591 users Using Epson emulation modeFor Lexmark Forms Printer 2580/2581 users For Forms Printer 2580/2581 usersUsing Okidata Microline emulation mode For Forms Printer 2590/2591 usersUnderstanding the control panel buttons Using the control panelButton Function Understanding the control panel lights Advancing paper Setting the printer online or offlineLight Light status What it means Selecting a Tractor mode Using the Load/Unload functionLocking and unlocking the control panel Selecting and locking a font Disabling Font LockSelecting and locking a pitch Disabling Pitch LockSetting the forms thickness lever Loading paperPaper paths Paper paths for the push tractorSetting the Tear Off position Using the Tear Off functionPaper paths for the pull tractor Loading continuous forms using the push tractor Loading continuous paperPage Page Front loading continuous forms using the pull tractor Page Page Bottom loading continuous forms using the pull tractor Page Page Page Page Loading cut forms Loading a cut form or envelope manuallyLeft paper guide Cut form or envelope Right paper guide Aligning the left margin Setting Top-of-Form Setting Top‑Of‑Form for continuous forms in push modeSetting Top‑Of‑Form for continuous forms in pull mode Setting Top‑Of‑Form for a cut form or an envelopeSetting Top‑Of‑Form in a macro Paper types and sizes supported by the printer Paper and specialty media guidePaper types Single Multiple part Envelopes Push tractor position Changing tractor positionsPull tractor position Converting the push tractor to pull tractor position Converting the pull tractor to push tractor position Page Using Setup mode Understanding Setup mode and menu optionsTo Select Press Changing menu settings an example Control Options Current PressForms Macro Options Setup Mode Main menuMain menu options Data OptionsForms Macro options Paper Handling Options Data optionsBuffer Control options Auto Ready Cut Sheet Paper Out AlarmUni‑Dir Printing Demo PrintOKI mode IBM modeEpson mode Emulation optionsInterface Selection Honor InitOrdering supplies Cleaning the printerMaintaining the printer Removing the ribbon cartridgeCleaning the outside of the printer Recycling Lexmark productsRestoring the US factory default settings Administrative supportRestoring the factory default settings Restoring the EU factory default settingsSupporting IPSec Supporting SNMPv3Using 802.1x authentication Click Certificate ManagementChecking an unresponsive printer TroubleshootingTesting the printer Running a printer testChecking the printer status Using Hex Trace modeControl panel lights Status Action required Make sure the Tractor 2 option is installed correctly. For Adjusting character bidirectional alignment Solving printing problems Printer is noisy Printer alarm soundsPrinter sounds like it is printing, but does not print Incorrect line length lines do not start at the left margin Printer power switch is on, but the power light is offLeft margin moves to the right during printing Printer speed slowsSelected font or pitch is not printing or is changing Solving paper feed problemsPrinting continues beyond the edges of the continuous forms Paper is jammed in the printerPaper jam in the Tractor 2 Feeder Paper is jammed in the Auto Sheet FeederPrinter does not feed paper Printer does not feed from the Auto Sheet Feeder Printer does not feed from the optional Tractor 2 FeederAuto Sheet Feeder feeds paper at an incorrect rate Paper fed from the Auto Sheet Feeder is skewed Auto Sheet Feeder feeds multiple sheetsPrint is too light Solving print quality problemsDots are missing or print quality is poor Incorrect number of lines on a Characters are wrong or missingForms are smudged or print is too dark Graphics do not printContacting Customer Support Incorrect line spacing or overprinting occursEdition notice Product name Machine type Model numberUnited States Government Rights TrademarksEuropean Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Noise emission levelsPower consumption Mode Description Power consumption WattsStatement of Limited Warranty Power SaverLimited warranty service Limitation of liability Index Numerics

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