Lexmark 2500 manual Solving printing problems

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Troubleshooting

65

The draft alignment bars print.

Note: The current value is the number printed below the bars.

4To set Draft, select the best row of alignment bars from the 01–07 printout.

aPress Micro or Micro to select the best alignment by number, or keep the current value.

bPress Set TOF to save your selection.

After you make your selection, the printer prints a single row showing the current alignment setting.

cThe printer automatically starts printing the alignment bars for Near‑Letter‑Quality (NLQ).

The current value is the number printed below the bars.

Solving printing problems

Printer test works, but the printer does not print when attached to the computer

These are possible solutions. Try one or more of the following:

•Turn the printer and the computer off.

•Make sure the printer cable is correctly connected at both ends.

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Contents January Users GuideContents Administrative support Understanding Setup mode and menu optionsPaper and specialty media guide Changing tractor positionsSolving paper feed problems TroubleshootingIndex Safety information Printer overview Learning about the printerPrinter front view Part namePrinter back view Applying control panel overlaysFeature/function 2580/2581 2590/2591 Understanding the printer features and functionsFeature/function All models EAN Printing a demonstrationPrinting a network setup Windows Using IBM emulation modePrinting from Windows or DOS For Lexmark Forms Printer 2580/2581 users Using Epson emulation modeFor Lexmark Forms Printer 2590/2591 users For Forms Printer 2580/2581 usersFor Forms Printer 2590/2591 users Using Okidata Microline emulation modeButton Function Using the control panelUnderstanding the control panel buttons Understanding the control panel lights Light Light status What it means Setting the printer online or offlineAdvancing paper Locking and unlocking the control panel Using the Load/Unload functionSelecting a Tractor mode Disabling Font Lock Selecting and locking a fontDisabling Pitch Lock Selecting and locking a pitchLoading paper Setting the forms thickness leverPaper paths for the push tractor Paper pathsPaper paths for the pull tractor Using the Tear Off functionSetting the Tear Off position Loading continuous paper Loading continuous forms using the push tractorPage Page Front loading continuous forms using the pull tractor Page Page Bottom loading continuous forms using the pull tractor Page Page Page Page Loading a cut form or envelope manually Loading cut formsLeft paper guide Cut form or envelope Right paper guide Aligning the left margin Setting Top‑Of‑Form for continuous forms in push mode Setting Top-of-FormSetting Top‑Of‑Form for a cut form or an envelope Setting Top‑Of‑Form for continuous forms in pull modeSetting Top‑Of‑Form in a macro Paper types Single Multiple part Envelopes Paper and specialty media guidePaper types and sizes supported by the printer Pull tractor position Changing tractor positionsPush tractor position Converting the push tractor to pull tractor position Converting the pull tractor to push tractor position Page To Select Press Understanding Setup mode and menu optionsUsing Setup mode Control Options Current Press Changing menu settings an exampleMain menu options Setup Mode Main menuForms Macro Options Data OptionsForms Macro options Buffer Data optionsPaper Handling Options Control options Uni‑Dir Printing Paper Out AlarmAuto Ready Cut Sheet Demo PrintEpson mode IBM modeOKI mode Emulation optionsHonor Init Interface SelectionMaintaining the printer Cleaning the printerOrdering supplies Removing the ribbon cartridgeRecycling Lexmark products Cleaning the outside of the printerRestoring the factory default settings Administrative supportRestoring the US factory default settings Restoring the EU factory default settingsSupporting SNMPv3 Supporting IPSecClick Certificate Management Using 802.1x authenticationTesting the printer TroubleshootingChecking an unresponsive printer Running a printer test Control panel lights Status Action required Using Hex Trace mode Checking the printer status Make sure the Tractor 2 option is installed correctly. For Adjusting character bidirectional alignment Solving printing problems Printer sounds like it is printing, but does not print Printer alarm soundsPrinter is noisy Left margin moves to the right during printing Printer power switch is on, but the power light is offIncorrect line length lines do not start at the left margin Printer speed slowsPrinting continues beyond the edges of the continuous forms Solving paper feed problemsSelected font or pitch is not printing or is changing Paper is jammed in the printerPrinter does not feed paper Paper is jammed in the Auto Sheet FeederPaper jam in the Tractor 2 Feeder Auto Sheet Feeder feeds paper at an incorrect rate Printer does not feed from the optional Tractor 2 FeederPrinter does not feed from the Auto Sheet Feeder Auto Sheet Feeder feeds multiple sheets Paper fed from the Auto Sheet Feeder is skewedDots are missing or print quality is poor Solving print quality problemsPrint is too light Forms are smudged or print is too dark Characters are wrong or missingIncorrect number of lines on a Graphics do not printIncorrect line spacing or overprinting occurs Contacting Customer SupportProduct name Machine type Model number Edition noticeTrademarks United States Government RightsAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Noise emission levelsMode Description Power consumption Watts Power consumptionPower Saver Statement of Limited WarrantyLimited warranty service Limitation of liability Numerics Index

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