Xerox N4525 Novell NetWare Troubleshooting Step-by-Step, Novell NetWare Hardware Step-by-Step

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Networking

Novell NetWare Troubleshooting Step-by-Step

The steps in this procedure should eliminate cabling, communication, and connection problems associated with network connected printers. The steps are divided into two groups:

Hardware Step-by-Step

Software Step-by-Step

Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS loaded on the client workstation. Complete both of these procedures, then run a test print from your software application. If the job prints, no further system troubleshooting is necessary.

Novell NetWare Hardware Step-by-Step

1.Check LED activity on the printer. Link (green) LED should be ON whenever it is connected to an active network. Traffic (orange) LED should flicker with data reception.

2.VERIFY cable connections. If possible, substitute a new cable or connectors from a known good system or printer.

3.Check the port to which your printer is attached (concentrator or MAU). Connect a known good network device to it and test.

4.Print a Configuration Sheet from your printer.

5.Review the Connectivity Settings and check for these things:

NetWare is enabled.

Frame Type matches the frame type of the desired file server.

Note

To determine your NetWare IPX frame type, type config at the Novell console screen. On large networks, using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.

PDL is set to your desired PDL (PostScript or PCL 5e) or to Auto.

Primary Server (for NetWare 3.1X only) is set to the name of the server which serves the print queue you have assigned to the DocuPrint N4525 printer.

NDS Tree (for NetWare 4.1X NDS and later) is set for the correct NDS tree name.

NDS Context (for NetWare 4.1X NDS and later) is set for the correct NDS Context.

Print Server (PServer) Name is set for the name selected for this DocuPrint N4525 printer to act as a print server.

Novell Mode is correctly set.

6.If any changes are made, reset the printer. Once the printer has been reset, allow the printer approximately two minutes to go through self test, and then log into the network server.

7.Print out another Configuration Sheet to verify the items you modified were set and retained.

Advanced Features and Troubleshooting Manual

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Contents Docuprint N4525 Page December Page Printer Warranty WarrantyConsumables Warranty Electrical Safety User safety summary53 kg 117 lbs Symbols that may be marked on your product Page Contents Hard Disk Drive and Memory Dram and Flash ROM Advanced FeaturesManaging Printer Usage FontsNetworking Novell NetWare TroubleshootingTroubleshooting Appendix C Unique Printer Commands Xiv DocuPrint N4525 Network Laser Printer Control Panel with Icons Control PanelControl Panel with Icons and Text Indicator light Meaning Indicator lightsDisplay screen Control panel keys Using the keys for menusUsing the keys when a partial page exists Using the keys when a paper mismatch condition existsControl Panel DocuPrint N4525 Network Laser Printer Menus System Menu Using the control panel menusControl Panel Menus Language menu item of the System Menu Language = Italiano System Menu LanguageLanguage = English Control panel menu indicatorsControl panel locks Language = ItalianoMenu items Description Job MenuJob Menu Items YesDelete Password MenuEnter Password Password Menu ItemsCustom Millimeters is set as the System Menu’s Defaults valueTray Menu Tray Menu ItemsTray Menu Items contd MBF-4-5 MBF-4-5-1 MBF-4-5-1-2 Preprinted Color Letterhead Cardstock TransparencyBond User Type Recycled User TypeFuser Setting Description Examples of Usage PCL Menu Landscape Portrait defaultPCL Menu Items contd Job Menus System MenuSystem Menu Items 120 Draft Mode is set to Off300 180Position 2 Rear Face Down Bin defaultPosition 1 Front Exec Millimeters is set as the System Menu ’s Defaults valueInstalled Not Installed defaultPostScript Parallel MenuParallel Menu Items Off115200 Robust XON/XOFF Hardware defaultSerial Menu Serial Menu ItemsUSB Menu Items USB MenuEthernet Menu Items Ethernet MenuXxx.xxx.xxx.xxx Dhcp defaultEthernet Menu Items contd Static10/Full Address Res is set to staticIP Address Res is set to static 10/HalfToken Ring Menu Items Token Ring MenuToken Ring Menu Items contd Xxxx.xxxx.xxxx AllSingle/All Single/SpecificEthernet Novell Menu802.2 802.3Null XRXmacaddress defaultNovell Menu Items contd Type Values = Various Paper Sizes Print MenuPrint Menu Items MenuPrint Menu Items contd Most Recent FaultOldest Fault up to Reset Menu Items Reset MenuReset Menu Items contd Advanced Features Edge-to-Edge Cover SheetsWatermark and Overlay Booklet PrintingOption Default Tray Sequence Automatic Tray SwitchingSetting up automatic tray switching Paper Type Paper Size Paper Source Size/Type Used Tray sequence rulesPaper size and type Condition Actions taken Tray Sequence ExamplesPaper Size/Type Mismatch Using Custom Paper SizesAdvanced Features Offsetting Output Advanced Features DocuPrint N4525 Network Laser Printer Managing Printer Usage Using CentreWare DPCentreWare Internet Services Feature BenefitSetup Environment PostScript printer driver Driver FeaturesPCL Emulation Printer Driver PostScript Printer DriversMAC PS Unix PS Feature DriverBase Printer Fonts FontsDownloading fonts PostScript FontsHard disk initialization Hard Disk Drive and Memory Dram and Flash ROMMemory board Dimm locations Font Download Utility Reset MenuFlash initialization Downloading Fonts, Forms, and MacrosUsing the Fsdownload command PJL commandsHard Disk Drive and Memory Dram and Flash ROM NAME=pathname Using the Fsdelete commandCreating proof jobs without the driver Creating secure jobs without the driverDeleting secure or proof jobs Page Networking Connecting to Your NetworkSetting a TCP/IP Address Setting a Sub Net Mask at the Control PanelDefault Gateway = Setting a Default Gateway at the Control PanelEthernet Menu Default Gateway AppSocket Enabl = On or Off Setting up AppSocketPrinting a Configuration Sheet Ethernet Menu AppSocket EnablJob Menu Restart Printer Resetting the PrinterTo Reset your printer from the Control Panel Menus Job MenuNovell NetWare Distributed Print Services NDPS/ Neps Novell NetWare SetupRequirements Novell NetWare TroubleshootingNovell NetWare Troubleshooting Quick Check Novell NetWare Hardware Step-by-Step Novell NetWare Troubleshooting Step-by-StepNovell NetWare Software Step-by-Step Windows all versions Quick Check Windows TroubleshootingRequirements Windows 95/98/Me Troubleshooting for Network Printers Windows NT 4.x Troubleshooting TCP/IP Windows NT 4.x Troubleshooting AppleTalk Driver Installation for Macintosh System 7.0+ Macintosh Network SetupMacintosh Driver Installation EtherTalk Enable On Step-by-Step Setup AppleTalkConfiguring EtherTalk at the Control Panel Ethernet Menu EtherTalk EnableFor Reconfiguration of Existing Printers For First Time InstallationsMacintosh Quick Check Macintosh TroubleshootingMacintosh Troubleshooting Step-by-Step Introduction Unix Network SetupNetworking DocuPrint N4525 Network Laser Printer Troubleshooting Exterior Cleaning Maintaining and Cleaning Your PrinterInterior Cleaning Problem a printed page does not look like it should Printing ProblemsProblem a PostScript or PCL job fails to print Problem The requested font for the job does not printProblem Two-sided printing problems Problem You experience frequent media jamsProblem Labels are printed on the wrong side Action Paper Handling ProblemsFlash sequence Description and corrective action Diagnostic LED Flash SequencesControl Panel Messages Error Description and corrective actionDisk Fault condition has occurred in the Ethernet interface Control Panel Messages Control Panel Messages Adding Staples section in the User Guide Control Panel Messages User Guide Test Control Panel Messages Control Panel Messages Control Panel Messages DocuPrint N4525 Network Laser Printer Dimensions Image ResolutionPower Consumption TemperatureAvailable Options Hard Disk Drive SnmpRadio frequency Appendix B Notices and CertificationsFCC Notices...USA Base Printer with Token Ring Card Model Numbers N4525 Product Options Hard Disk Drive Declaration of ConformityManufacturers Name Xerox Corporation 60 HZ Certifications...CanadaClass B European MarketsClass a Configuration Specification EMC SpecificationSafety Extra Low Voltage Approval Page Paper size selection and support Appendix C Unique Printer CommandsPaper Size Selection Paper type selection Paper Type PCL 5e Command1Paper Type Selection Paper size selection and support contdInput Tray Selection Input tray selection commandsOutput Selection Additional PJL CommandsPrinter specific PJL commands Function PJL Command Value RangePrinter specific PJL commands contd Page Appendix D Xerox Customer Support Centers Page Index 118 DocuPrint N4525 Network Laser Printer Advanced Features and Troubleshooting Manual 119 Index 120 DocuPrint N4525 Network Laser Printer Page Keep the Conversation Going Share the Knowledge
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N4525 specifications

The Xerox N4525 is a highly capable multifunction printer that stands out for its robust performance and versatility in various business environments. With its advanced technology and user-friendly features, the N4525 is designed to meet the demanding needs of small to medium-sized offices looking for reliable printing, scanning, and copying solutions.

One of the main features of the Xerox N4525 is its impressive print speed. With a rapid output of up to 52 pages per minute, it ensures that high-volume print jobs are completed efficiently, thus enhancing productivity. The printer also offers a high monthly duty cycle, capable of handling extensive workloads while maintaining optimal performance levels.

In terms of print quality, the N4525 delivers sharp and vibrant documents with a maximum resolution of 1200 x 1200 dpi, ensuring that even the most detailed graphics are reproduced with precision. This level of quality makes it suitable for a wide range of applications, from standard office documents to professional marketing materials.

The Xerox N4525 is equipped with advanced scanning capabilities, including color scanning and the ability to convert documents into various file formats. Users can scan to email, network folders, or USB drives, facilitating easy document sharing and collaboration. Additionally, the device supports duplex scanning, enabling efficient two-sided document scanning without manual intervention.

Another notable characteristic of the N4525 is its multifunctionality. It combines printing, copying, scanning, and faxing capabilities into a single device, saving valuable workspace while reducing the need for multiple machines. This integration not only optimizes office efficiency but also reduces maintenance costs.

The machine is also built with a focus on energy efficiency. It meets Energy Star certification standards, ensuring that it operates with minimal power consumption without compromising performance. Furthermore, the N4525 utilizes automatic duplex printing, which helps in reducing paper usage and lowering operational costs.

User-friendliness is a key aspect of the Xerox N4525. The intuitive control panel simplifies navigation through various functions, and the color touchscreen interface enhances the overall user experience. The device is also compatible with a variety of mobile printing options, including AirPrint and Google Cloud Print, providing flexibility for users to print from their smartphones or tablets.

In summary, the Xerox N4525 is a powerful multifunction printer that delivers exceptional speed, quality, and functionality. With its advanced scanning features, energy-efficient design, and user-centric interface, it is an excellent choice for businesses seeking to enhance their document management processes while maintaining high productivity levels.