Zebra Technologies S-300 manual Troubleshooting and Diagnostics, Flashing

Troubleshooting and Diagnostics

Troubleshooting Table

Symptom	Diagnosis	Action
Printer stops, PAUSE light ON	Ribbon incorrectly or not	Load ribbon correctly. See
and PAPER/ RIBBON light	loaded.	Chapter 1.
FLASHING.
	Malfunctioning Ribbon Sensor.	Call a service technician.
Printer stops, PAUSE light	Printhead is not fully closed.	Close printhead completely.
ON and PRINTHEAD light
	Printhead Open Sensor not	Call a service technician.
FLASHING.
	detecting its position flag.
Printer stops. PAUSE light and	Printhead element is	Printer resumes printing when
PRINTHEAD light both ON.	overheated.	the printhead element cools.
Dots missing in printed area	Printhead element going bad.	Call a service technician.
of label.	Print quality problems.
Loss of printing registration	Possible Media Sensor	Adjust Media Sensor Position
on labels.	problem.	and call a service technician if
		necessary.
	Printer set for non-continuous	Set printer for correct media.
	media, but continuous media	See Chapter 3.
	loaded.
For Peel-Off Mode:
	Improperly adjusted Media	Refer to Chapters 1 and/or 3 for
	Edge Guides or Power Roller.	proper positioning and
		adjustments.
Excessive Vertical Drift in Top-	Incorrect media Loading or	See Media Loading or Media
of-Form registration.	media Sensor Adjustments.	Sensor Adjustment in Chapter 1.
Light vertical lines	Dirty head or ribbon rollers.	See Printhead Cleaning in
approximately .006 wide		Chapter 3.
running through all labels.
	Defective Printhead Elements.	Call a service technician
Light printing or no printing	Printhead needs balancing.	Adjust balance. See Toggle
on the left or right side of the		Pressure Adjustment in
label.		Chapter 3.
Short printed lines at 45° to	Too much Printhead pressure.	Reduce the pressure. See Toggle
label edge on left or right side		Pressure Adjustment in
of label.		Chapter 3.
Fine gray lines on blank labels	Wrinkled ribbon.	See Wrinkled Ribbon in this
at angles.		Table.
Long tracks of missing print	Wrinkled ribbon.	See Wrinkled Ribbon in this
on several labels.		Table.
	Print Element damaged.	Call a service technician.

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