Troubleshooting

Symptom

Solution

 

 

Radio does not power

Blown fuse, or the power cable is not properly connected.

ON

Check for a bad fuse and check power cable connection

 

 

Radio displays:

The satellite antenna is not connected to the vehicle dock.

ANTENNA NOT DETECTED

Check the satellite antenna connection to the vehicle dock.

 

 

Radio displays:

No satellite signal is being received.

ACQUIRING SIGNAL

Check for obstacles over or around the satellite antenna.

 

Change the vehicle location to eliminate nearby obstacles

 

(bridges, overpasses, tress, buildings, etc.).

 

 

Audio static or loss of

The vehicle radio’s FM frequency contains static.

clarity

Locate a quiet FM frequency on your vehicle radio and set

 

the Starmate ST5’s FM transmitter frequency to match.

 

If using your vehicle’s AUX audio connector, check the

 

cable connections.

 

 

No sound

The audio cables are not connected, or the FM radio is set to

 

the wrong frequency. Check the audio cables at the SIRIUS

 

Vehicle Dock and the radio. Tune the FM radio to the same

 

FM frequency the Starmate ST5’s FM Transmitter is tuned.

 

 

Troubleshooting 115

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Sirius Satellite Radio Starmate 5 manual Troubleshooting