Xerox 3124 manual Solving general printing problems

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Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer is not

Check the power cord

does not

receiving power.

connections. Check the power

print.

 

switch and the power source.

 

 

 

 

The printer is not

Select Xerox Phaser 3124,

 

selected as the

Xerox Phaser 3125 PCL 6 or

 

default printer.

Xerox Phaser 3125 PS as your

 

 

default printer.

 

 

 

 

The printer cover

Close the printer cover.

 

is not closed.

 

 

 

 

 

Paper is jammed.

Clear the paper jam. See page

 

 

9.1.

 

 

 

 

No paper is

Load paper. See page 5.4.

 

loaded.

 

 

 

 

 

The toner

Install the toner cartridge.

 

cartridge is not

 

 

installed.

 

 

 

 

 

The printer may

Add paper to the manual tray,

 

be in manual feed

and press the Cancel button

 

mode and out of

on the control panel.

 

paper.

 

 

 

 

 

The connection

Disconnect the printer cable

 

cable between

and reconnect it.

 

the computer and

 

 

the printer is not

 

 

connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is

 

the computer and

working properly and try to print

 

the printer is

a document. You can also try

 

defective.

using a different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that

 

 

the printer is attached to the

 

 

correct one.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software Section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the LEDs on the control

 

malfunctioning.

panel to determine if the printer

 

 

is indicating a system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software Section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the adjustable

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software Section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

Your printer prints A4-sized

 

 

paper at 24 ppm and letter-

 

 

sized paper at 25 ppm.

 

 

 

9.5 <Troubleshooting>

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Contents Page Page Contents Specifications TroubleshootingSafety Notes Operational Safety Information Regulatory Information Environmental Compliance North America Others Countries Software Section Special featuresIntroduction You can print in Windows 98/Me/NT 4.0/2000/XP32/64 bit/2003 Features Phaser 3124/B Phaser 3125/B Phaser 3125/NPrinter overview Front viewRear view Control panel overviewFinding more information Clearance space Selecting a locationPrinting a demo Basic setupUsing toner save mode Printing a demo Using toner save modeSupplied software Software overviewMacintosh Printer driver featuresSystem requirements WindowsIntroduction Supported operating systems Network setupPhaser 3125/N onlySupported operating systems Selecting print media Loading print mediaPrint media for manual duplex printing Type Size Dimensions Weight CapacityaType Size Weight Supported sizes of paperType Guidelines Guidelines for selecting and storing print mediaGuidelines for special print media Loading paper Using the standard trayTips on using the manual tray Using the manual trayUsing manual feed mode Knowing an output location Printing a document Canceling a print jobPrinting a document Canceling a print job Basic printingToner cartridge Ordering supplies and accessoriesHow to purchase Cleaning the inside of the printer MaintenanceCleaning the printer Cleaning the outside of the printerMaintenance Expected cartridge life Maintaining the toner cartridgeRedistributing toner cartridge Toner cartridge storageReplacing the toner cartridge Items Yield Average Printing a configurationMaintenance parts Standard tray TroubleshootingClearing paper jams Paper feed areaManual tray Around the toner cartridgeTips for avoiding paper jams Paper exit areaStatus Description Troubleshooting checklistCondition Suggested solutions Understanding the LEDsSolving general printing problems Xerox Phaser 3125 PS printer Settings and Printers. RightClick the Xerox Phaser Xerox Phaser 3125 PCL 6, orSolving print quality problems Skew Condition Suggested solutions Wrinkles orMisformed CharactersCommon PostScript problems Phaser 3125/B, 3125/N only Common Windows problemsCommon Macintosh problems Phaser 3125/B, 3125/N only Specifications and description SpecificationsPrinter specifications ECP Index Page Contents Phaser 3125/B, 3125/N only Sharing the Printer Locally Typical Installation Installing Printer Software in WindowsInstalling Printer Software Installing Software for Local PrintingCustom Installation Installing Printer Software in Windows Click Install Software Installing Software for Network PrintingCustom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwareClick Install SetIP UtilityOptional Using SetIP Phaser 3125/N onlyInstalling SetIP Using SetIPSelect your printer driver from the Name drop-down list Basic PrintingPrinting a Document Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Graphics Tab Image ModePrinter Tab Troubleshooting TabExtras Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayChanging the Status Monitor Program Settings Using Utility ApplicationsUsing Printer Settings Utility Opening the Troubleshooting GuideAdvanced Using Windows PostScript DriverCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyUninstalling the Printer driver Using Your Printer with a MacintoshInstalling printer driver for Macintosh Install the Printer driverFor a Network-connected Macintosh Setting Up the PrinterPrinting Printing a DocumentResolutionQuality Changing Printer SettingsLayout Setting Printer Features SettingSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperIndex

3124 specifications

The Xerox 3124 is a compact yet powerful monochrome laser printer that targets small to medium-sized work environments. Renowned for its efficiency and reliability, the 3124 is engineered for businesses that prioritize print quality and speed without occupying valuable office space.

At the heart of the Xerox 3124 lies its impressive print speed, capable of producing up to 24 pages per minute. This speed ensures that users can complete their printing tasks swiftly, making it an ideal choice for busy workgroups that handle a high volume of printing. With a first-page-out time of approximately 8 seconds, users can expect almost instant output, thus enhancing productivity.

The printer features a maximum print resolution of 1200 x 1200 dpi. This high resolution guarantees crisp and professional quality prints, whether it’s text-heavy documents or intricate graphics. The Xerox 3124 utilizes advanced laser technology, ensuring sharp lines and clear images, making it suitable for a range of business documents, from reports to presentations.

In terms of user functionality, the Xerox 3124 is designed with ease of use in mind. It includes a straightforward control panel that allows users to manage printer settings efficiently. Furthermore, it supports various media sizes and types, including envelopes, labels, and heavier cardstock, providing versatility for different printing needs.

The Xerox 3124 is equipped with robust connectivity options, including USB and Ethernet, allowing for seamless integration into any network. This feature facilitates sharing the printer among multiple users, enhancing collaborative efforts within the workplace. In addition, compatibility with various operating systems, including Windows and macOS, ensures a user-friendly experience for diverse computing environments.

One of the standout characteristics of the Xerox 3124 is its compact design, measuring just 14.2 x 14.2 x 10.5 inches. This space-saving structure makes it easy to place on desks or in tight office spaces without compromising on performance.

Lastly, the energy-efficient design of the Xerox 3124 means that it adheres to strict environmental standards, reducing its energy consumption and overall ecological footprint. This combination of features—speed, quality, usability, connectivity, and sustainability—catapults the Xerox 3124 to the forefront as a reliable and efficient solution for any office printing needs.