Xerox 3124 manual Solving print quality problems

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Solving print quality problems

Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems.

Condition

Suggested solutions

 

 

Light or faded

If a vertical white streak or faded area appears

print

on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 8.3. If this does not improve print quality, install a new toner cartridge.

The paper may not meet paper specifications (for example, the paper is too moist or too

rough). See page 5.3.

If the entire page is light, the print resolution setting is too light or toner save mode is on. Adjust the print resolution and toner save mode in the printer properties. See the Software Section.

A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 8.1.

The surface of LSU may be dirty. Clean the LSU. See page 8.2.

Toner spots

The paper may not meet specifications (for

 

 

example, the paper is too moist or too rough).

 

 

See page 5.3.

 

The transfer roller or paper path may be dirty.

 

 

See page 8.1.

Dropouts

If generally rounded, faded areas occur

 

randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 5.3.

• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

The toner cartridge may be defective. See “Vertical repetitive defects” on the next column.

If these steps do not correct the problems, contact a service representative.

Condition

 

Suggested solutions

Vertical lines

If black vertical streaks appear on the page:

 

The drum inside the toner cartridge has

 

 

probably been scratched. Install a new toner

 

 

cartridge. See page 8.4.

 

If white vertical streaks appear on the page:

 

The surface of the LSU part inside the printer

 

 

may be dirty. Clean the LSU. See page 8.2.

Gray

If the amount of background shading becomes

background

unacceptable, the procedures below may fix the

 

problem.

 

Change to lighter weight pages. See page 5.3.

 

Check the printer’s environment; low humidity

 

 

(lower than 20% RH) or high humidity (higher

 

 

than 80% RH) conditions can increase the

 

 

amount of background shading.

 

Remove the old toner cartridge and install a

 

 

new one. See page 8.4.

Toner smear

Clean the inside of the printer. See page 8.1.

 

Check the paper type and quality. See page

 

 

5.2.

 

Remove the toner cartridge and install a new

 

 

one. See page 8.4.

Vertical

If marks repeatedly appear on the printed side of

repetitive

the page at even intervals:

defects

The toner cartridge may be damaged. If a

 

 

 

 

 

repetitive mark occurs on the page, install a

 

 

 

 

 

 

 

 

 

 

new toner cartridge. See page 8.4.

 

 

 

 

Parts of the printer may have toner on them. If

 

 

 

 

 

the defects occur on the back of the page, the

 

 

 

 

 

problem will likely correct itself after a few

 

 

 

 

 

more pages.

 

 

 

 

The fusing assembly may be damaged.

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

9.7 <Troubleshooting>

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Contents Page Page Contents Specifications TroubleshootingSafety Notes Operational Safety Information Regulatory Information Environmental Compliance North America Others Countries Introduction Special featuresSoftware Section Printer overview Features Phaser 3124/B Phaser 3125/B Phaser 3125/NFront view You can print in Windows 98/Me/NT 4.0/2000/XP32/64 bit/2003Finding more information Control panel overviewRear view Clearance space Selecting a locationUsing toner save mode Basic setupPrinting a demo Using toner save mode Printing a demoSupplied software Software overviewSystem requirements Printer driver featuresWindows MacintoshSupported operating systems Network setupPhaser 3125/N onlyIntroduction Supported operating systems Selecting print media Loading print mediaType Size Weight Type Size Dimensions Weight CapacityaSupported sizes of paper Print media for manual duplex printingGuidelines for special print media Guidelines for selecting and storing print mediaType Guidelines Loading paper Using the standard trayUsing manual feed mode Using the manual trayTips on using the manual tray Knowing an output location Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentHow to purchase Ordering supplies and accessoriesToner cartridge Cleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerMaintenance Redistributing toner cartridge Maintaining the toner cartridgeToner cartridge storage Expected cartridge lifeReplacing the toner cartridge Maintenance parts Printing a configurationItems Yield Average Clearing paper jams TroubleshootingPaper feed area Standard trayManual tray Around the toner cartridgeTips for avoiding paper jams Paper exit areaCondition Suggested solutions Troubleshooting checklistUnderstanding the LEDs Status DescriptionSolving general printing problems Click the Xerox Phaser Settings and Printers. RightXerox Phaser 3125 PCL 6, or Xerox Phaser 3125 PS printerSolving print quality problems Misformed Condition Suggested solutions Wrinkles orCharacters SkewCommon PostScript problems Phaser 3125/B, 3125/N only Common Windows problemsCommon Macintosh problems Phaser 3125/B, 3125/N only Printer specifications SpecificationsSpecifications and description ECP Index Page Contents Phaser 3125/B, 3125/N only Sharing the Printer Locally Installing Printer Software Installing Printer Software in WindowsInstalling Software for Local Printing Typical InstallationCustom Installation Installing Printer Software in Windows Click Install Software Installing Software for Network PrintingCustom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwareInstalling SetIP Using SetIP Phaser 3125/N onlyUsing SetIP Click Install SetIP UtilityOptionalPrinting a Document Basic PrintingSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Graphics Tab Image ModeExtras Tab Troubleshooting TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayUsing Printer Settings Utility Using Utility ApplicationsOpening the Troubleshooting Guide Changing the Status Monitor Program SettingsAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxInstalling printer driver for Macintosh Using Your Printer with a MacintoshInstall the Printer driver Uninstalling the Printer driverPrinting Setting Up the PrinterPrinting a Document For a Network-connected MacintoshLayout Setting Changing Printer SettingsPrinter Features Setting ResolutionQualitySelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperIndex

3124 specifications

The Xerox 3124 is a compact yet powerful monochrome laser printer that targets small to medium-sized work environments. Renowned for its efficiency and reliability, the 3124 is engineered for businesses that prioritize print quality and speed without occupying valuable office space.

At the heart of the Xerox 3124 lies its impressive print speed, capable of producing up to 24 pages per minute. This speed ensures that users can complete their printing tasks swiftly, making it an ideal choice for busy workgroups that handle a high volume of printing. With a first-page-out time of approximately 8 seconds, users can expect almost instant output, thus enhancing productivity.

The printer features a maximum print resolution of 1200 x 1200 dpi. This high resolution guarantees crisp and professional quality prints, whether it’s text-heavy documents or intricate graphics. The Xerox 3124 utilizes advanced laser technology, ensuring sharp lines and clear images, making it suitable for a range of business documents, from reports to presentations.

In terms of user functionality, the Xerox 3124 is designed with ease of use in mind. It includes a straightforward control panel that allows users to manage printer settings efficiently. Furthermore, it supports various media sizes and types, including envelopes, labels, and heavier cardstock, providing versatility for different printing needs.

The Xerox 3124 is equipped with robust connectivity options, including USB and Ethernet, allowing for seamless integration into any network. This feature facilitates sharing the printer among multiple users, enhancing collaborative efforts within the workplace. In addition, compatibility with various operating systems, including Windows and macOS, ensures a user-friendly experience for diverse computing environments.

One of the standout characteristics of the Xerox 3124 is its compact design, measuring just 14.2 x 14.2 x 10.5 inches. This space-saving structure makes it easy to place on desks or in tight office spaces without compromising on performance.

Lastly, the energy-efficient design of the Xerox 3124 means that it adheres to strict environmental standards, reducing its energy consumption and overall ecological footprint. This combination of features—speed, quality, usability, connectivity, and sustainability—catapults the Xerox 3124 to the forefront as a reliable and efficient solution for any office printing needs.