SATO MB200/201i manual Status

Page 56

Troubleshooting

STATUS

Mode

Description

Cause

Remedy

(LED)

 

 

 

 

 

 

 

 

 

Light (Red)

All

Low battery

Battery charge level is low.

Recharge the battery

 

modes

 

 

 

 

 

 

 

 

Blink (Red)

Online

Error in

Interface module error

Replace the board

every 2s

 

Bluetooth or

(Bluetooth, wireless LAN)

 

 

 

WLAN card

 

 

 

 

 

 

 

Light (Red)

After

1 Program

Flash ROM read/write

1 Replace Flash

 

Power

illegal

error has occurred

ROM*

 

On

error

 

2 Retry downloading

 

 

2 Flashrom-

 

program*

 

 

error

 

 

 

 

 

 

 

Blink

Online

Head error

Head wiring is

Replace the head*

(Green-

 

 

disconnected

 

ÌRed) every

 

 

 

 

2s

 

 

 

 

 

 

 

 

 

Blink (Red)

Online

Cover open

1 Cover is not locked

1 Lock the cover

every

 

Paper End

2 Cover-open/close sensor

2 Adjust sensor level*

0.5s

 

Sensor

malfunctioning

 

 

 

error

1 Paper is not present

1 Load paper

 

 

 

1 Wrong sensor level

1 Adjust sensor level*

 

 

 

2 Wrong sensor type

2 Set correct sensor

 

 

 

3 Paper skew

type

 

 

 

 

3 Reload paper

 

 

 

 

 

Blink

Online

Buffer

Insufficient space in

Stop sending data

(Green) at

(Printing

near-full

Receive Buffer area

from the host and

0.5s

or receiv-

 

 

wait till the buffer

intervals

ing data)

 

 

becomes empty.

 

 

 

 

Resume sending

 

 

 

 

data.

 

 

 

 

 

Blink

All

Sleep mode

Not in error. Low power

Clear this mode by

(Green)

modes

 

consumption mode is

receiving data, press-

every 4s

 

 

active

ing a key, opening or

 

 

 

 

closing the cover.

 

 

 

 

 

Blink

All

Head over-

When print head is hotter

Cleared when the

(Green->off-

modes

heat

than 70°C the print head

head temperature

>Red->off)

 

protection

overheat protection feature

drops to 50°C

every 1s

 

feature

is activated. Not in error.

 

 

 

 

 

 

* Contact your nearest dealer or SATO representative for support

6-2

Image 56
Contents MB200/201i Operator’sDirectPrinterThermalManual Version SI-MB20xi-01rA-02-05-OM Safety Precautions IiiExplanation of hazard symbols ExampleLiquids Foreign MatterAbnormal Conditions DisassemblyBattery care Power Supply Precautions ViiPower ViiiLocation Hazardous partsLong periods of non usage Replacing the Battery PackMaintenance and Cleaning Avoid placement in extreme temperatures When the printer is being transportedDo not disassemble or modify the printer Use only the specified cablesSetupUnpacking ...........the printer 54-1 Key features IntroductionCompliance Statement Setup Part Names Part Names cont’d Power Functions of various partsCharging the battery pack with a charger Charging Time Charging the battery pack with the printer Removal Using the battery packInsertion Using the battery pack cont’d Using the optional AC Adapter for power Using the optional AC Adapter for power Installing the label roll Installing the label roll cont’d Installing the label roll cont’d Installing the label roll cont’d Installing the label roll cont’d Turning the printer OFF Operation and ConfigurationTurning the printer Performing a Test Print Printing via the RS-232C Interface Use the following procedure to print through IrDA interface Printing via the IrDA InterfacePrinting via the Wireless LAN Interface Check the DIP SwitchesPrinting via the Bluetooth Interface Synchronize Bluetooth settingsOnline Optional LCD screenAdjusting Display Contrast Optional LCD screen cont’dPrinting Procedure Adjusting printing for Non-separate labels Choosing the Label Dispensing mode Configuring Dispense mode Type OperationOther Printer Modes Head Check Setting and Online Command SettingNormal mode Test Print Mode Printer modes cont’dSetting Head Check Area cover must be left open Head Check Setting ModeSetting Online Command compatibility Cover must be left open Online Command Compatibility ModeOffset Configuration via Programming Position AdjustmentsOperation and Configuration Interface Specifications Other required settingsRS-232C settings Button held down Deactivate Head Check Interface Specifications Cleaning and Maintenance Cleaning the Print HeadCleaning the Platen and Peel Roller Troubleshooting What to do in caseStatus Troubleshooting Troubleshooting BasicOPTBASCSpecificationsIONALSPECIFICATINSACCESSORIES Basic Specifications & Optional AccessoriesPaper thickness Interfaces Mini DIN RS-232C IrDA communication Complies Switches Environmental Measure to prevent interference e.g., installing partitions Optional Accessories Battery ItemsOptional Accessories Portability enhancements Pass one end Optional Accessories cont’d Portability enhancements Basic Specifications & Optional Accessories Optional Accessories cont’d Connectivity options Factory-installed options