SATO M-84PRO manual IEEE1284 Parallel Interface

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Section 6. Troubleshooting

The receiving buffer will not be able to receive more data again until a “Buffer Available” condition occurs. This takes place when the receiving buffer has emptied so that only 1 MB bytes of data are being held (2.0 MB bytes from being full). At this time, DTR will go “high” or an X-On is sent to tell the host that it can again receive data.

All printer error conditions (i.e., label out, ribbon out) will cause the printer to go busy (DTR “low” or X-Off) until the problem is corrected and the printer is placed on-line. The printer will also be busy if taken off-line from the front panel.

IEEE1284 PARALLEL INTERFACE

The parallel interface for the M-84PRO printers is a Plug-In Interface Module that can be installed by the user. It conforms to the IEEE1284 specification. It will automatically detect the IEEE1284 signals and operate in the high speed mode. If it does not detect the IEEE1284 signals, it will operate in the standard Centronics mode, which is significantly slower. For this reason, an interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the host.

SATO M-84PRO

PN 9001105 Rev. A

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Contents 84PRO Page Table of Contents Interface Specifications Introduction Section Printer OverviewSpecification General Printer Specifications84PRO All Models Matrix Fonts Character FontsBAR Code BAR CodesPhysical PowerAccessories and Options Optional AccessoriesThis page left intentionally blank Section Installation Unpacking and Parts Identification Setting UP the Printer LCD Loading Labels and Tags Installation Route Labels Under Guide Head Latch Loading the Ribbon Tape Operator Panel Line On LineFeed DSWRear Panel Sensors Head Open SensorLabel Indexing Sensor This page left intentionally blank DIP Switch Panels Printer DIP Switch ConfigurationRS232 TRANSMIT/RECEIVE Setting OFFDSW2 OFF Printer SET UPHex Dump Selection DSW2-4.Selects Hex Dump mode see DSW3 DSW3 OFF SettingDSW3-6 DSW3-7 Switch Selections Default SettingsSoftware Default Settings Default CompletedPotentiometer Adjustments PitchBackfeed Offset Print DisplayNormal Mode LCD Panel Printer ConfigurationMode KEY Sequence Initial Display Initializing Online QTY000000Print Speed Print DarknessPitch Offset + 00mm Cancel Print JOB YES no Completed Advanced ModeInitializing Advanced Mode Zero Slash YES no Auto OnlineSET Calendar YES no Print OffsetIgnore CR/LF YES no CalendarCard Mode Character Pitch Prop Fixed Advanced ModeCopy Start YES no Truetype Fontcopy Completed Card COPY/FORMAT Xxxxxxx Error CARD-MEMORY Copy Copying MEMORY-CARDCOPY Program Y/N Initializing Advanced Mode Service Mode GAP Input Service ModeGAP Input EYE Input Auto Online Feed YES no Feed on Error EXT PIN 9 Select MODE1 MODE2 Euro Code Reprint W/FEED YES noLabel RE-DETECT Enable Disable Test Print Mode Counters ModeAdvanced Mode Counters Mode Counters HD CUT Life Head Counter Head Count Clear YES noTest Print Mode Configuration Default Setting ModeInitializing Default Setting YES no Test Print SizeClear NON-STANDARD Protocol Default Setting CompletedDownload User Defined Protocol Codes Initializing User Download Press the Line KEYHEX Dump Mode User Download WaitingInitializing Online Print Darkness Adjusting the Print QualityPrint Speed Cleaning the Print HEAD, Platen and RollersCleaning the Platen and Rollers Cleaning the Label Edge SensorsSupplies needed Flat blade screwdriver Replacing the Print HeadDo not remove the two outside Screws painted red on either This page left intentionally blank Using the IEEE1284 Parallel Interface Initial ChecklistTroubleshooting Using the RS232C Serial InterfaceUsing the LAN Ethernet Interface Using the Universal Serial BUS USB InterfaceChecking the Network Connection and Cabling Troubleshooting LED LCD Message Audible Error Possible Causes Beep Condition Error SignalsInterface Types Section Interface SpecificationsReceive Buffer Single JOB BufferMulti JOB Buffer IEEE1284 Parallel Interface Data Streams Electrical SpecificationsRS232 Serial Interface General SpecificationsPIN Assignments ON/X-OFF Flow Control Cable Requirements READY/BUSY Flow ControlUniversal Serial BUS USB Interface Local Area Network LAN Optional InterfaceBI-DIRECTIONAL Communications ENQUIRE/ACK/NAK Cancel canEnquire ENQ Print JOBPrint Start DC1 Print Stop DLEInstallation Error HandlingPcmcia Memory Cards Description PLUG-IN Interface Modules Error Description Indication RemedyOperator Setup CutterGeneral Operation Label Dispense Option Removing and Unwinding the Roll Label RewinderReal Time Clock

M-84PRO specifications

The SATO M-84PRO is a high-performance thermal printer designed for industrial applications, known for its reliability and efficiency in various labeling tasks. This printer is a part of SATO's esteemed M-84 series, which combines advanced technology with user-friendly design to meet the demands of large-scale operations.

One of the standout features of the SATO M-84PRO is its fast printing speed, capable of producing labels at a rate of up to 8 inches per second. This rapid output makes it an ideal choice for environments that require quick turnaround times, such as warehouses, manufacturing lines, and logistics centers.

The M-84PRO employs a direct thermal or thermal transfer printing method, allowing for outstanding print quality. With a maximum print resolution of 305 dpi, it ensures crisp and clear text and graphics, which is essential for barcodes and detailed images on labels. The printer supports a wide range of media types, accommodating label widths from 0.75 inches to 4.1 inches, making it versatile for various labeling needs.

Equipped with SATO's unique Smart Technology, the M-84PRO offers enhanced control over label production. This technology includes automatic label detection and calibration, which minimizes setup time and reduces waste, thus improving overall operational efficiency. Additionally, the printer is compatible with various programming languages, including SAPscript and ZPL, ensuring easy integration into existing systems.

Durability is another hallmark of the M-84PRO. Built with robust materials, it can withstand the rigors of industrial environments, ensuring long-term performance. The printer also features a compact design, which is perfect for tight workspaces, while still being rugged enough to handle demanding tasks.

Moreover, the SATO M-84PRO boasts extensive connectivity options, including USB, Ethernet, and serial interfaces, which allow for seamless integration into any operational workflow. It also supports various operating systems, providing flexibility and ease of use when working with different platforms.

The printer’s user-friendly interface, highlighted by an LCD panel and multi-functional buttons, facilitates easy navigation and operation. Maintenance is also simplified, thanks to modular components that allow for quick and easy replacement of parts when necessary.

In summary, the SATO M-84PRO stands out as a leading choice in the thermal printer market, combining high-speed printing, excellent durability, and versatile labeling capabilities. Its advanced technologies and features make it suitable for a variety of demanding applications, ensuring that businesses can rely on it for their labeling needs.
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