SATO M-84PRO manual Universal Serial BUS USB Interface, Local Area Network LAN Optional Interface

Page 74

Section 6. Troubleshooting

NOTE: All characters are in ASCII.

UNIVERSAL SERIAL BUS (USB) INTERFACE

The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 or above. Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices may be connected to a USB port using powered hubs.

GENERAL SPECIFICATIONS

 

Connector:

USB Type B Plug

Cable:

10 ft (3 m) max

Host:

Windows 98 or above with USB Port

ELECTRICAL SPECIFICATIONS

 

Power Supply:

BUS Power through cable

Power Consumption:

+5V@80ma

LOCAL AREA NETWORK (LAN) OPTIONAL INTERFACE

A Local Area Network (LAN) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver shipped with each printer that has the interface installed. The driver that must be loaded on your PC and the PC must be configured to run one of the supported network protocols using a 10/100BaseT LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a LAN Optional interface installed.

GENERAL SPECIFICATIONS

 

Cable:

10/100BaseT Category 5

Connector:

RJ-45 Receptical

ELECTRICAL SPECIFICATIONS

 

Power Supply:

Powered from printer

BI-DIRECTIONAL COMMUNICATIONS

This is a two-way communications protocol between the host computer and the printer, thus enabling the host to check printer status. When Bi-Com 4 communications is selected, there is no busy signal from the printer. The host must request the complete status from the printer, including ready/busy. The host may request status in two different ways.

Page 6-8

PN 9001105 Rev. A

SATO M-84PRO

Image 74
Contents 84PRO Page Table of Contents Interface Specifications Section Printer Overview IntroductionGeneral Printer Specifications Specification84PRO All Models Character Fonts Matrix FontsBAR Codes BAR CodePower PhysicalOptional Accessories Accessories and OptionsThis page left intentionally blank Section Installation Unpacking and Parts Identification Setting UP the Printer LCD Loading Labels and Tags Installation Route Labels Under Guide Head Latch Loading the Ribbon Tape Operator Panel Feed On LineLine DSWRear Panel Label Indexing Sensor SensorsHead Open Sensor This page left intentionally blank RS232 TRANSMIT/RECEIVE Setting Printer DIP Switch ConfigurationDIP Switch Panels OFFPrinter SET UP DSW2 OFFHex Dump Selection DSW2-4.Selects Hex Dump mode see DSW3 Setting DSW3 OFFDSW3-6 DSW3-7 Software Default Settings Default SettingsSwitch Selections Default CompletedBackfeed Offset Potentiometer AdjustmentsPitch Display PrintMode KEY Sequence Initial Display LCD Panel Printer ConfigurationNormal Mode Initializing Online QTY000000Print Darkness Print SpeedPitch Offset + 00mm Initializing Advanced Mode Advanced ModeCancel Print JOB YES no Completed Zero Slash YES no Auto OnlinePrint Offset SET Calendar YES noCalendar Ignore CR/LF YES noCopy Start YES no Card ModeCharacter Pitch Prop Fixed Advanced Mode Truetype Fontcopy Completed Card COPY/FORMAT Xxxxxxx Error CARD-MEMORY Copy Copying MEMORY-CARDCOPY Program Y/N Service Mode Initializing Advanced Mode Service Mode GAP InputGAP Input EYE Input Auto Online Feed YES no Feed on Error Reprint W/FEED YES no EXT PIN 9 Select MODE1 MODE2 Euro CodeLabel RE-DETECT Enable Disable Advanced Mode Counters Mode Counters ModeTest Print Mode Counters HD CUT Life Head Counter Head Count Clear YES noInitializing Default Setting YES no Default Setting ModeTest Print Mode Configuration Test Print SizeDownload User Defined Protocol Codes Default Setting CompletedClear NON-STANDARD Protocol Initializing User Download Press the Line KEYInitializing Online HEX Dump ModeUser Download Waiting Adjusting the Print Quality Print DarknessCleaning the Print HEAD, Platen and Rollers Print SpeedCleaning the Label Edge Sensors Cleaning the Platen and RollersReplacing the Print Head Supplies needed Flat blade screwdriverDo not remove the two outside Screws painted red on either This page left intentionally blank Initial Checklist Using the IEEE1284 Parallel InterfaceUsing the RS232C Serial Interface TroubleshootingUsing the Universal Serial BUS USB Interface Using the LAN Ethernet InterfaceChecking the Network Connection and Cabling Troubleshooting Error Signals LED LCD Message Audible Error Possible Causes Beep ConditionSection Interface Specifications Interface TypesMulti JOB Buffer Receive BufferSingle JOB Buffer IEEE1284 Parallel Interface Electrical Specifications Data StreamsGeneral Specifications RS232 Serial InterfacePIN Assignments Cable Requirements READY/BUSY Flow Control ON/X-OFF Flow ControlBI-DIRECTIONAL Communications Universal Serial BUS USB InterfaceLocal Area Network LAN Optional Interface Enquire ENQ Cancel canENQUIRE/ACK/NAK Print JOBPrint Stop DLE Print Start DC1Pcmcia Memory Cards Description InstallationError Handling Error Description Indication Remedy PLUG-IN Interface ModulesGeneral Operation Operator SetupCutter Label Dispense Option Label Rewinder Removing and Unwinding the RollReal Time Clock

M-84PRO specifications

The SATO M-84PRO is a high-performance thermal printer designed for industrial applications, known for its reliability and efficiency in various labeling tasks. This printer is a part of SATO's esteemed M-84 series, which combines advanced technology with user-friendly design to meet the demands of large-scale operations.

One of the standout features of the SATO M-84PRO is its fast printing speed, capable of producing labels at a rate of up to 8 inches per second. This rapid output makes it an ideal choice for environments that require quick turnaround times, such as warehouses, manufacturing lines, and logistics centers.

The M-84PRO employs a direct thermal or thermal transfer printing method, allowing for outstanding print quality. With a maximum print resolution of 305 dpi, it ensures crisp and clear text and graphics, which is essential for barcodes and detailed images on labels. The printer supports a wide range of media types, accommodating label widths from 0.75 inches to 4.1 inches, making it versatile for various labeling needs.

Equipped with SATO's unique Smart Technology, the M-84PRO offers enhanced control over label production. This technology includes automatic label detection and calibration, which minimizes setup time and reduces waste, thus improving overall operational efficiency. Additionally, the printer is compatible with various programming languages, including SAPscript and ZPL, ensuring easy integration into existing systems.

Durability is another hallmark of the M-84PRO. Built with robust materials, it can withstand the rigors of industrial environments, ensuring long-term performance. The printer also features a compact design, which is perfect for tight workspaces, while still being rugged enough to handle demanding tasks.

Moreover, the SATO M-84PRO boasts extensive connectivity options, including USB, Ethernet, and serial interfaces, which allow for seamless integration into any operational workflow. It also supports various operating systems, providing flexibility and ease of use when working with different platforms.

The printer’s user-friendly interface, highlighted by an LCD panel and multi-functional buttons, facilitates easy navigation and operation. Maintenance is also simplified, thanks to modular components that allow for quick and easy replacement of parts when necessary.

In summary, the SATO M-84PRO stands out as a leading choice in the thermal printer market, combining high-speed printing, excellent durability, and versatile labeling capabilities. Its advanced technologies and features make it suitable for a variety of demanding applications, ensuring that businesses can rely on it for their labeling needs.