Section
2
Maintenance
2-1 Cleaning
SATO America printers need very little maintenance other than occasional cleaning. Clean the printer body as required, using a soft cloth moistened with a mild detergent cleaner.
Caution!
Do not use abrasives on the printer body. The finish may be ruined.
Clean the print head if it appears dirty or if print quality is poor.
To clean the print head:
ALSO REFER TO THE ACCOMPANYING ILLUSTRATIONS
1.Lift open the top case.
2.Press the two print head releases toward the rear of the printer to unlock the print head. The print head will pop up slightly. Lift it up until it is fully raised and latched in the up position.
3.Using a SATO Direct Thermal Print Head Cleaning Sheet or a soft coth moistened with 99% pure isopropyl or denatured alcohol, clean all dirt and label residue from the print head, paying particular attention to the "burn line" (the thin black line near the front edge of the print head).
Caution!
Do not clean the print head or platen roller using abrasive or metallic objects or
4.Wipe the platen roller with a cleaning cloth. To reach all portions of the platen roller, press the FEED button. The roller will rotate 1/4 turn each time you press the FEED button.
Caution!
Keep all objects clear of the platen roller when you press the FEED button.
29
SATO SERVICE MANUAL
CX Series Printers
Rev B