TRENDnet TPL310AP manual Troubleshooting, Powerline

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Chapter 6: Troubleshooting

Powerline

Please reference the items below if you continue to experience difficulty with installing and using your TPL-401E 500Mbps Powerline AV Adapter.

Try power cycling the unit by unplugging it from the wall power outlet for 15 seconds and plugging it back in.

If the PL LED is red indicating good quality only, try plugging the TPL-401E into another available wall power outlet to check if you can obtain better connection quality.

Use a pin or paperclip and push and hold the Reset button for 1 second on each TPL- 401E powerline adapter. All LEDs will turn off and turn back on. This will reset the TPL- 401E powerline adapters to the default settings, network name/security key assignment “HomePlugAV”.

The TPL-401E can provide better connectivity and performance when plugged directly into the wall power outlet instead of a power strip or surge protector.

Connecting the TPL-401E to a power strip or surge protector may degrade network performance or completely stop network signals.

The TPL-401E should not be used on GFI protected outlets as some outlets will filter out powerline signals.

The TPL-401E should not be used in areas with excessive heat.

Certain florescent or incandescent lights are noise sources on the electrical and can degrade powerline performance.

If your building has more than one circuit breaker box, the TPL-401E may not be able to establish connectivity between different circuit breaker boxes. In this case, connect a TPL-401E powerline adapter to a power outlet located on each of the circuit breaker boxes, and then connect an Ethernet cable between the TPL-401E powerline adapters to bridge the two circuits together. This will allow the TPL-401E powerline adapters from different circuit breaker boxes connect to each other.

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Contents Page Safety RoHS Table of Contents Overlapping Powerline Networks Product Overview Expanding a Wireless Network Expanding an Existing Powerline NetworkExpanding a Wired Network Powerline Technical FeaturesWireless System Requirements Package ContentsMemory Device Label LEDs & ButtonsLED Defaults Settings Wireless AP Setting IP Address / Subnet Mask 192.168.10.100Top Panel TRENDnet310Wireless Access Point Initial Setup Page Page Page Page Page Wireless Access Point Web Management Interface Default Configuration SettingsWireless AP Setting Menu ItemsStatus Wireless Apply/Reset Changes Basic SettingsAP+WDS Access Point + Wireless Distribution System Allows Description of ModesNetwork Type Control SidebandMultiple Ssid Active Wireless Client Table Advanced SettingsSecurity 802.1x Authentication WEP SecurityWPA/WPA2 Security WPA / WPA2 Cipher Suite WPA MixedPre-Shared Key Format Access Control Wireless Access ControlCurrent Access Control CommentItems Information MAC Address WDS SettingsCurrent WDS AP List Mesh Settings Items Information Mesh IDSite Survey 11 WPS Items Information Enable Wireless Schedule ScheduleDays Sun, Mon, Tue, Wed, Thu, Fri, Sat Check TimeTCP/IP Settings Items Information IP Address802.1d Spanning Tree Clone MAC AddressEnable Log Enable Remote LogLog Types of LoggingSave/Reload Settings Upgrade FirmwareStatistics System Time PasswordLogout Powerline Create a powerline network and extend you wireless network Page Securing your Powerline Network Changing the Network Name/Security Key using the Sync ButtonPage Overlapping Powerline Networks Page Powerline Configuration Utility Software InstallationPage Page Confirm Installation window, click Next Using the Utility Upgrade FirmwarePage Troubleshooting PowerlineWireless Installation Considerations Specifications Access Point Modes Output PowerFrequency Band AntennaLimited Warranty PWP05202009v2