IBM DCS9550 1S1 manual Emulation Limitations, Initial Start-up Problems Faulty Cords

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4

Troubleshooting and Problem Solving

The DCS9550 1S1 Storage Expansion Unit includes a processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure’s power, cooling and drive systems. The Enclosure Services Processor is housed along with the Ops Panel in the rear of the enclosure. The sensors for power and cooling conditions are housed within the Power Supply/Cooling modules. There is independent monitoring for each unit. If a fault is indicated on the Ops Panel, please refer to Table 4–2.

4.1Emulation Limitations

Each SCM presents each SATA disk drive as a single ported FC device. However unlike real FC-AL device certain data such as emulated WWN is not available on Power On, so the emulated devices will not present on the FC loop and participate in FC loop initialization until the drive has spun up. Please note that your RAID Head/Host system needs to be aware of this extra spin up time during Power On situations, whether they be planned ON or NOT ON (e.g. as the result of an unexpected power interrupt). Where some features, such as mode pages are not directly supported these will be emulated by the device, but changing these mode pages may not cause a change in the drive’s behavior, Where an equivalent function exists, e.g. SMART data, the ATA SMART data will be presented to the Host through the CF SCSI command set.

4.2Initial Start-up Problems

4.2.1Faulty Cords

First check that you have wired up the subsystem correctly. Then, if:

cords are missing or damaged

plugs are incorrect

cords are too short

Call your supplier for a replacement.

IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide

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Contents IBM System Storage Page Preface International Standards Safety Guidelines Figure P-3PSU/Cooling Module Caution Label Figure P-5 PSU Safety Label Electric Shock Hazard Inside Class 1 Laser Product Avis de conformité à la réglementation d’Industrie Canada ESD Precautions Data Security Taiwan Contact Information How to Send Your Comments Page Page Contents Xiii Introduction IBM System Storage DCS9550 1S1 Storage Expansion UnitEnclosure Chassis 2Enclosure Chassis FrontPower Supply/Cooling Module Multiple Power Supply/Cooling ModulesOps Panel Indicators and Switches Operators PanelDCS9550 Controller Settings SCM Input/Output Module6SCM I/O Module 7SCM Front Panel as viewed from rear of Enclosure Drive Carrier Module Drive Status IndicatorsSata Dual Path Transition Card Dummy Carrier Modules Anti-tamper LocksBlank Modules Dimensions WeightAC Power 450W PSU PSU Safety and EMC ComplianceEnvironment AirflowDrive Carrier Module Specification SCM I/O Module SpecificationInterfaces Software Enclosure Services SES Support This page is intentionally blank Installation Planning Your InstallationEnclosure Bay Numbering Convention 1Module locationsEnclosure Installation Procedures Chassis Installation Parts Check ListPre-Requisites Rack Mounting Rail KitPower Supply/Cooling Module Installation ProcedurePower Supply/Cooling Module Procedure 2AC Power Supply/Cooling Module Handle in Open Position Internal Loop Structures SCM I/O Module ConfigurationsFC-AL Interface Unit 1-S Unit 2- S SCM I/O Module Installation 7IBM System Storage DCS9550 Couplet CablingSwitch Function Recommended Definition Number Setting Drive Enclosure Device AddressingSwitch Function Recommended Drive Configuration Row ColumnDrive Carrier Installation Parts Check List 10Installing a Sata Drive Carrier Module Engaging the Anti-tamper Locks Activating the LocksPower Cord Connection Parts Check List 13Activating the Anti-tamper LockGrounding Checks This page is intentionally blank Power On OperationPower Supply/Cooling Module LEDs AC PSUOps Panel LEDs LEDStarting the Drives Power DownDisk Drives LEDs Initial Start-up Problems Faulty Cords Emulation LimitationsGreen Signal Good LED on SCM Not Lit Alarm Sounds On Power UpLEDs Ops Panel LED Audible Alarm Mute Audible AlarmSCM I/O Module LEDs System Faults TroubleshootingPower Supply/Cooling Faults Power supplies Fitted Thermal ControlDrive Carrier Module Faults Thermal AlarmThermal Shutdown Continuous Operation During Replacement Dealing with Hardware FaultsReplacing a Module Inserting the Module 2Removing/Inserting an AC Power Supply/Cooling Module SCM I/O Module Removing the Module5Removing an SCM I/O Module Removal and Replacement 7SCM I/O Module Latch OperationIBM MTM 1269-1S1 Sata Disk Chassis FRUs Spare Parts and Ancillary ItemsThis page is intentionally blank Glossary Page Index System LED For additional information, visit the web at Trademarks Page Page Readers’ Comments We’d Like to Hear from You Business Reply Mail Page SC30-9738-00