IBM DCS9550 1S1 manual Troubleshooting, System Faults, Power Supply/Cooling Faults

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Troubleshooting and Problem Solving

4.5Troubleshooting

The following sections describe common problems, with possible solutions, which can occur with your DCS9550 1S1 Storage Expansion Unit

4.5.1System Faults

Symptom

Cause

Action

 

 

 

1 The SYSTEM LED will

The ESI

1 Check for other AMBER LED indications on the

illuminate AMBER on

processor has

Power Supply/Cooling modules. If there is a

the SCM

detected an

PSU error present there may be a

internal fault (e.g.

 

communications problem with that Power

 

failure of an

2 Audible Alarm sound

Supply/Cooling module. Remove and then re-fit

internal

 

the module, if the problem persists then change

 

communications

 

the module.

 

path)

 

 

2 Check for other AMBER LED indications on the

 

 

drive carriers. If none are evident then there may

 

 

either be an ESI processor problem or a

 

 

Backplane problem.

 

 

3 Ops Panel module faulty. Please contact your

 

 

supplier.

 

 

 

 

 

 

Note See also Section 4.5.5.

4.5.2Power Supply/Cooling Faults

Symptom

Cause

Action

 

 

 

 

 

 

1

Ops Panel FAULT

1

Any power

1

Check Power On/Off Switch on rear of Power

 

LED AMBER

 

fault.

 

Supply/Cooling module is switched ON.(not

 

 

 

 

 

accessible on later models)

2

An AMBER LED on

2

A fan failure.

 

 

 

one or more Power

3

A thermal

2

Check AC Mains Connections to Power Supply/

 

Supply/Cooling

 

Cooling module is live.

 

Modules.

 

condition

 

 

 

 

 

which could

3

Disconnect the Power Supply/Cooling module

3

Audible Alarm

 

cause PSU

 

from mains power and remove the module from

 

Sounding.

 

overheating.

 

the system. Re-install: if problem persists,

 

 

 

 

 

replace Power Supply/Cooling Module.

 

 

 

 

4

Reduce the ambient temperature.

 

 

 

 

 

 

42

IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide

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Contents IBM System Storage Page Preface International Standards Safety Guidelines Figure P-3PSU/Cooling Module Caution Label Figure P-5 PSU Safety Label Electric Shock Hazard Inside Class 1 Laser Product Avis de conformité à la réglementation d’Industrie Canada ESD Precautions Data Security Taiwan Contact Information How to Send Your Comments Page Page Contents Xiii IBM System Storage DCS9550 1S1 Storage Expansion Unit Introduction2Enclosure Chassis Front Enclosure ChassisMultiple Power Supply/Cooling Modules Power Supply/Cooling ModuleOperators Panel Ops Panel Indicators and SwitchesSCM Input/Output Module DCS9550 Controller Settings6SCM I/O Module 7SCM Front Panel as viewed from rear of Enclosure Drive Status Indicators Drive Carrier ModuleSata Dual Path Transition Card Anti-tamper Locks Dummy Carrier ModulesBlank Modules Weight DimensionsAC Power 450W PSU PSU Safety and EMC ComplianceAirflow EnvironmentSCM I/O Module Specification Drive Carrier Module SpecificationInterfaces Software Enclosure Services SES Support This page is intentionally blank Planning Your Installation Installation1Module locations Enclosure Bay Numbering ConventionChassis Installation Parts Check List Enclosure Installation ProceduresPre-Requisites Rack Mounting Rail KitProcedure Power Supply/Cooling Module InstallationPower Supply/Cooling Module Procedure 2AC Power Supply/Cooling Module Handle in Open Position SCM I/O Module Configurations Internal Loop StructuresFC-AL Interface Unit 1-S Unit 2- S 7IBM System Storage DCS9550 Couplet Cabling SCM I/O Module InstallationDrive Enclosure Device Addressing Switch Function Recommended Definition Number SettingSwitch Function Recommended Row Column Drive ConfigurationDrive Carrier Installation Parts Check List 10Installing a Sata Drive Carrier Module Activating the Locks Engaging the Anti-tamper Locks13Activating the Anti-tamper Lock Power Cord Connection Parts Check ListGrounding Checks This page is intentionally blank Operation Power OnAC PSU Power Supply/Cooling Module LEDsLED Ops Panel LEDsPower Down Starting the DrivesDisk Drives LEDs Emulation Limitations Initial Start-up Problems Faulty CordsAlarm Sounds On Power Up Green Signal Good LED on SCM Not LitLEDs Ops Panel LED Audible Alarm Audible Alarm MuteSCM I/O Module LEDs Troubleshooting System FaultsPower Supply/Cooling Faults Thermal Control Power supplies FittedThermal Alarm Drive Carrier Module FaultsThermal Shutdown Dealing with Hardware Faults Continuous Operation During ReplacementReplacing a Module Inserting the Module 2Removing/Inserting an AC Power Supply/Cooling Module Removing the Module SCM I/O Module5Removing an SCM I/O Module 7SCM I/O Module Latch Operation Removal and ReplacementSpare Parts and Ancillary Items IBM MTM 1269-1S1 Sata Disk Chassis FRUsThis page is intentionally blank Glossary Page Index System LED For additional information, visit the web at Trademarks Page Page Readers’ Comments We’d Like to Hear from You Business Reply Mail Page SC30-9738-00