Cisco Systems AS5350XM, AS5400XM manual Obtaining Technical Assistance

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Preface

Obtaining Technical Assistance

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide

 

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Contents Corporate Headquarters Customer Order Number DOC-7817406= Text Part NumberPage N T E N T S T1 and E1 Feature Cards Installing PVDM2 Modules in the Voice Feature Card Page Document Organization Chapter Title DescriptionDocument Conventions Convention DescriptionBewaar Deze Instructies Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE Segurança78-17406-01 GEM Disse Anvisninger Xiii Obtaining Documentation Documentation FeedbackCisco.com Product Documentation DVDReporting Security Problems in Cisco Products Cisco Product Security OverviewObtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information XviiiXix Page Safety Warnings, Recommendations, and Tools Required General SafetyMaintaining Safety with Electricity Preventing Electrostatic Discharge Required Tools and EquipmentWhere to Go Next Feature Cards OverviewCisco AS5350XM Chassis Cisco AS5400XM ChassisOnline Insertion and Removal of Feature Cards Removing and Installing Populated Carrier CardsRemoving a Populated Carrier Card Loosening the Captive Screws on the Cisco AS5350XM Installing a Populated Carrier Card Removing the Carrier Card from the Cisco AS5400XMInstalling the Carrier Card in the Cisco AS5400XM 11 Blank Feature Card Cover Getting HelpPage T1 and E1 Feature Cards Description Specification 8-Port T1 or E1 Feature CardRemoving the T1 or E1 Feature Card Router# show chassis slotSlot Numbering on the Cisco AS5400XM Chassis 36814 10 Blank Feature Card Cover Router# clear port 1/70 Router# show chassis slot Installing the T1 or E1 Feature Card 36817 Configuration Configuring Input Impedance for the E1 Feature CardCommand Purpose Router# show running-config VerificationChannelized T3 Feature Card Online Insertion and Removal of the CT3 Feature Card Removing the CT3 Feature CardSlot 6Slot Screw Carrier Card Installing the CT3 Feature Card Blank Feature Card Cover58762 Channelized T3 Feature Card Getting Help Page Universal Port and Dial-Only Feature Cards Feature Cards Installed Services Supported Universal Port or Dial-Only Feature CardRemoving the Universal Port or Dial-Only Feature Card Statement 36821 Show busyout Router# clear port Installing the Universal Port or Dial-Only Feature Card Their holes System Processing Engine Firmware Voice Feature Card Codec Type Per AS5X-PVDM2-64 Per Voice Feature CardRestrictions for the Voice Feature Card Feature Cards Present at Power On Feature Cards SupportedOnline Insertion and Removal of the Voice Feature Card Removing the Voice Feature CardStatement DFC DFC Installing the Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Card Orienting the PVDM2 Module During Installation Removing PVDM2 Modules From the Voice Feature CardInstalling PVDM2 Modules in the Voice Feature Card Digital Signal Processor Firmware View from front of boardPage Troubleshooting LEDs8-Port T1 or E1 Feature Card LEDs Feature Card State DescriptionLED Mixing WAN Feature Cards ActivityMixing Universal Port and Dial-Only Feature Cards Monitoring the Chassis Environment Displaying Environment Status Router# show environment Using Drop and Insert Mode on the CT3 Feature Card Command as followsTroubleshooting Network Interfaces Page Cabling Specifications RJ-45 Pin DescriptionRJ-45 Pin Signal Description Direction DB-15 Pin Cable Description Part Number Product NumberRJ-45 Pin Signal Description Direction BNC Pin RJ-45 Pin Signal DescriptionRJ-45 Pin Signal Description Direction Twinax Pin RJ-45 Pin Signal Description Direction RJ-45 TE Pin RJ-45 Pin Signal Description Direction RJ-45 NT PinRJ-45 Pin Signal Description Direction RJ-45 Pin Signal Description Direction BarePort T1 or E1 Feature Card Cable and Port Pinouts From Signal DirectionTxtip 35058 35059 35060 Figure A-10 Securing the Cable Bracket to the Rack CT3 Feature Card Cable and Port Pinouts Pin DescriptionBantam Jack Port Pinouts Tip RingAppendix a Cabling Specifications Bantam Jack Port Pinouts Numerics IN-2 IN-3 IN-4
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