Cisco Systems AS5400XM, AS5350XM manual Troubleshooting Network Interfaces, Getting Help

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Chapter 7 Troubleshooting

Troubleshooting Network Interfaces

Note The port-numberis the T1 circuit that you wish to drop. T1 port numbers range from 1 to 28.

Step 2 Disable drop and insert mode after testing the T1 circuits.

Note We recommend that you disable drop and insert mode to prevent accidental use of the push button on the CT3 feature card.

To disable drop and insert mode, enter the test trunk drop-insert off port-numberprivileged EXEC command as follows:

Router> test trunk drop-insert off port-number

Troubleshooting Network Interfaces

For information about isolating problems with the network connections to your universal gateway, see the Internetwork Troubleshooting Guide publication available on Cisco.com.

Getting Help

For information about technical support, onsite service, and exchange and repair services, see the “Obtaining Technical Assistance” section on page xvi.

Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide

	78-17406-01	7-11

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Contents Customer Order Number DOC-7817406= Text Part Number Corporate HeadquartersPage N T E N T S T1 and E1 Feature Cards Installing PVDM2 Modules in the Voice Feature Card Page Chapter Title Description Document OrganizationConvention Description Document ConventionsWarnung Wichtige Sicherheitshinweise Bewaar Deze InstructiesAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla Sicurezza78-17406-01 GEM Disse Anvisninger Xiii Documentation Feedback Obtaining DocumentationCisco.com Product Documentation DVDCisco Product Security Overview Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestXviii Obtaining Additional Publications and InformationXix Page General Safety Safety Warnings, Recommendations, and Tools RequiredMaintaining Safety with Electricity Required Tools and Equipment Preventing Electrostatic DischargeWhere to Go Next Overview Feature CardsCisco AS5350XM Chassis Cisco AS5400XM ChassisRemoving and Installing Populated Carrier Cards Online Insertion and Removal of Feature CardsRemoving a Populated Carrier Card Loosening the Captive Screws on the Cisco AS5350XM Removing the Carrier Card from the Cisco AS5400XM Installing a Populated Carrier CardInstalling the Carrier Card in the Cisco AS5400XM Getting Help 11 Blank Feature Card CoverPage T1 and E1 Feature Cards 8-Port T1 or E1 Feature Card Description SpecificationRouter# show chassis slot Removing the T1 or E1 Feature CardSlot Numbering on the Cisco AS5400XM Chassis 36814 10 Blank Feature Card Cover Router# clear port 1/70 Router# show chassis slot Installing the T1 or E1 Feature Card 36817 Configuration Configuring Input Impedance for the E1 Feature CardCommand Purpose Verification Router# show running-configChannelized T3 Feature Card Removing the CT3 Feature Card Online Insertion and Removal of the CT3 Feature CardSlot 6Slot Screw Carrier Card Blank Feature Card Cover Installing the CT3 Feature Card58762 Channelized T3 Feature Card Getting Help Page Universal Port and Dial-Only Feature Cards Universal Port or Dial-Only Feature Card Feature Cards Installed Services SupportedRemoving the Universal Port or Dial-Only Feature Card Statement 36821 Show busyout Router# clear port Installing the Universal Port or Dial-Only Feature Card Their holes System Processing Engine Firmware Codec Type Per AS5X-PVDM2-64 Per Voice Feature Card Voice Feature CardFeature Cards Present at Power On Feature Cards Supported Restrictions for the Voice Feature CardRemoving the Voice Feature Card Online Insertion and Removal of the Voice Feature CardStatement DFC DFC Installing the Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Card Removing PVDM2 Modules From the Voice Feature Card Orienting the PVDM2 Module During InstallationInstalling PVDM2 Modules in the Voice Feature Card View from front of board Digital Signal Processor FirmwarePage LEDs Troubleshooting8-Port T1 or E1 Feature Card LEDs State Description Feature CardLED Activity Mixing WAN Feature CardsMixing Universal Port and Dial-Only Feature Cards Monitoring the Chassis Environment Displaying Environment Status Router# show environment Command as follows Using Drop and Insert Mode on the CT3 Feature CardTroubleshooting Network Interfaces Page RJ-45 Pin Description Cabling SpecificationsCable Description Part Number Product Number RJ-45 Pin Signal Description Direction DB-15 PinRJ-45 Pin Signal Description Direction BNC Pin RJ-45 Pin Signal DescriptionRJ-45 Pin Signal Description Direction Twinax Pin RJ-45 Pin Signal Description Direction RJ-45 NT Pin RJ-45 Pin Signal Description Direction RJ-45 TE PinRJ-45 Pin Signal Description Direction Bare RJ-45 Pin Signal Description DirectionFrom Signal Direction Port T1 or E1 Feature Card Cable and Port PinoutsTxtip 35058 35059 35060 Figure A-10 Securing the Cable Bracket to the Rack Pin Description CT3 Feature Card Cable and Port PinoutsTip Ring Bantam Jack Port PinoutsAppendix a Cabling Specifications Bantam Jack Port Pinouts Numerics IN-2 IN-3 IN-4

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