Cisco Systems AS5400XM, AS5350XM manual Troubleshooting, LEDs

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C H A P T E R 7

Troubleshooting

This chapter describes how to troubleshoot the universal gateway by referring to the LEDs on feature cards and using the bantam jack ports. The chapter contains the following sections:

LEDs, page 7-1

Mixing WAN Feature Cards, page 7-5

Mixing Universal Port and Dial-Only Feature Cards, page 7-6

Mixing Voice Feature Cards With Universal Port and Dial-Only Feature Cards, page 7-6

Monitoring the Chassis Environment, page 7-7

Using the Bantam Jack Ports to Monitor T1, E1, and CT3 Feature Cards, page 7-10

Using Drop and Insert Mode on the CT3 Feature Card, page 7-10

Troubleshooting Network Interfaces, page 7-11

Getting Help, page 7-11

LEDs

The LEDs indicate the current operating condition of the feature cards. Observe the LEDs (see Figure 7-1through Figure 7-4), note any fault condition that the product is encountering, and then contact your system administrator or a customer service representative. (See the “Obtaining Technical Assistance” section on page xvi, if necessary.) Table 7-1describes the LEDs.

Figure 7-1 2-Port or 4-Port T1 or E1 Feature Card LEDs (2-Port T1 or E1 Feature Card Shown)

0 1

0 1ACTIVITY (ACT)

OK/MAINT

35681

Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide

 

78-17406-01

7-1

 

 

 

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Contents Customer Order Number DOC-7817406= Text Part Number Corporate HeadquartersPage N T E N T S T1 and E1 Feature Cards Installing PVDM2 Modules in the Voice Feature Card Page Chapter Title Description Document OrganizationConvention Description Document ConventionsWarnung Wichtige Sicherheitshinweise Bewaar Deze InstructiesAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla Sicurezza78-17406-01 GEM Disse Anvisninger Xiii Product Documentation DVD Obtaining DocumentationDocumentation Feedback Cisco.comCisco Product Security Overview Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestXviii Obtaining Additional Publications and InformationXix Page General Safety Safety Warnings, Recommendations, and Tools RequiredMaintaining Safety with Electricity Required Tools and Equipment Preventing Electrostatic DischargeWhere to Go Next Cisco AS5400XM Chassis Feature CardsOverview Cisco AS5350XM ChassisRemoving and Installing Populated Carrier Cards Online Insertion and Removal of Feature CardsRemoving a Populated Carrier Card Loosening the Captive Screws on the Cisco AS5350XM Removing the Carrier Card from the Cisco AS5400XM Installing a Populated Carrier CardInstalling the Carrier Card in the Cisco AS5400XM Getting Help 11 Blank Feature Card CoverPage T1 and E1 Feature Cards 8-Port T1 or E1 Feature Card Description SpecificationRouter# show chassis slot Removing the T1 or E1 Feature CardSlot Numbering on the Cisco AS5400XM Chassis 36814 10 Blank Feature Card Cover Router# clear port 1/70 Router# show chassis slot Installing the T1 or E1 Feature Card 36817 Configuring Input Impedance for the E1 Feature Card ConfigurationCommand Purpose Verification Router# show running-configChannelized T3 Feature Card Removing the CT3 Feature Card Online Insertion and Removal of the CT3 Feature CardSlot 6Slot Screw Carrier Card Blank Feature Card Cover Installing the CT3 Feature Card58762 Channelized T3 Feature Card Getting Help Page Universal Port and Dial-Only Feature Cards Universal Port or Dial-Only Feature Card Feature Cards Installed Services SupportedRemoving the Universal Port or Dial-Only Feature Card Statement 36821 Show busyout Router# clear port Installing the Universal Port or Dial-Only Feature Card Their holes System Processing Engine Firmware Codec Type Per AS5X-PVDM2-64 Per Voice Feature Card Voice Feature CardFeature Cards Present at Power On Feature Cards Supported Restrictions for the Voice Feature CardRemoving the Voice Feature Card Online Insertion and Removal of the Voice Feature CardStatement DFC DFC Installing the Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Card Removing PVDM2 Modules From the Voice Feature Card Orienting the PVDM2 Module During InstallationInstalling PVDM2 Modules in the Voice Feature Card View from front of board Digital Signal Processor FirmwarePage LEDs Troubleshooting8-Port T1 or E1 Feature Card LEDs State Description Feature CardLED Activity Mixing WAN Feature CardsMixing Universal Port and Dial-Only Feature Cards Monitoring the Chassis Environment Displaying Environment Status Router# show environment Command as follows Using Drop and Insert Mode on the CT3 Feature CardTroubleshooting Network Interfaces Page RJ-45 Pin Description Cabling SpecificationsCable Description Part Number Product Number RJ-45 Pin Signal Description Direction DB-15 PinRJ-45 Pin Signal Description RJ-45 Pin Signal Description Direction BNC PinRJ-45 Pin Signal Description Direction Twinax Pin RJ-45 Pin Signal Description Direction RJ-45 NT Pin RJ-45 Pin Signal Description Direction RJ-45 TE PinRJ-45 Pin Signal Description Direction Bare RJ-45 Pin Signal Description DirectionFrom Signal Direction Port T1 or E1 Feature Card Cable and Port PinoutsTxtip 35058 35059 35060 Figure A-10 Securing the Cable Bracket to the Rack Pin Description CT3 Feature Card Cable and Port PinoutsTip Ring Bantam Jack Port PinoutsAppendix a Cabling Specifications Bantam Jack Port Pinouts Numerics IN-2 IN-3 IN-4
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