Extron electronic manual IPI 100 Series, IPI 200 Series Introduction

NThe IPI 201 and IPI 204 are stand-alone units that do not require a connection to a MediaLink controller.

MediaLink IP Intercom HelpDesk software is installed on a central office or help desk PC to configure and manage IP Intercom System operations.

Connections between the IPI 101 AAP and IPI 104 AAP intercoms with MLC 226 IP and the network are via existing network drops using standard CAT 5, CAT 5e, or CAT 6 cables.

The Windows®-based MediaLink IP Intercom HelpDesk software makes it easy to set up, manage, and monitor the IP Intercom System. The software also provides the ability for

•faster call response by any available help desk in the system

•enhanced staff utilization by consolidation of monitoring operations

•secure administrator configuration and operator log-in

•making announcements to all intercoms simultaneously

With the paging feature, the help desk operator can page a single room or group of rooms simultaneously. A line level output is available on the back on each MediaLink controller and stand-alone IPI model to mix into a local sound system in each room.

The IP Intercom enables real-time audio monitoring by the help desk for any room where an IPI is installed. Using the IP Intercom HelpDesk software, intercom calls and pages can be logged and date- and time-stamped on the help desk computer. Event logs can be accessed and archived for record keeping and tracking purposes.

In addition to the status monitoring capabilities built into the MLC 226 IP, the IP Intercom makes it possible to monitor audio for each room. For example, if a projector is disconnected from the MLC 226 IP serial port, the GlobalViewer software can be configured to automatically notify a help desk operator or security personnel via e-mail. For immediate notification, e-mails can be sent to multiple addresses including cell phones and wireless PDAs. Help desk operators or other authorized personnel can then use the IP Intercom’s audio monitoring capability to listen to the activity in this room, helping them determine if security personnel should be dispatched to investigate.

NIn some states it is illegal to listen in on rooms. To satisfy legal and privacy requirements, the intercom can play a recurring tone during room monitoring. This tone can be turned on or off in the HelpDesk Preferences.

IPI 100 Series, IPI 200 Series • Introduction 1-3