•Upload the “Station Not Present” Wave File to Intercom
—Load the default file named nortxeStationNotPresent.wav to the selected MLC’s or IPI 201/204 series intercoms’ memory. If the intercom user calls the help desk while the intercom button lights red (the operator is unavailable or the help desk software is closed), this message is played at the intercom. You can replace the factory default recording with one of your choice, but the file you use must be named nortxeStationNotPresent.wav, and it must be 8 kHz, 16 bit, mono audio, in PCM format.
•Reset Selected Intercom — Reset the currently selected intercom’s settings to the factory default settings. The buttons’ IP address assignments will be cleared.
•Manage Sound Bites — Sound bites are loaded in the Manage Sound Bites window.
To load a sound bite into the help desk:
1.Click File. The WAV folder opens. It is located in the host computer’s Programs\Extron\ IPI folder which is created when the IP Intercom HelpDesk software is installed.
this folder during installation. Custom WAV files can be created and placed in the WAV folder.
2. Select a WAV file and click Open.
3. Click Preview button to listen to the WAV file.
4.
5. Click OK.
Once the WAV file is loaded into the Manage Sound Bites dialog box, it is available when the Play Sound Bite button on the main help desk screen is selected.
Help menu
•Configuration Utility Help — Opens the configuration software’s help file.
•Visit Extron Online — Opens the default Web browser to open and display the Extron Electronics Web page.