Moxa Technologies EDS-510A, Moxa EtherDevice Switch user manual Service Information

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

Moxa Internet Services

Problem Report Form

Product Return Procedure

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Contents First Edition, October Moxa EtherDevice Switch EDS-510A Series User’s ManualDisclaimer Copyright NoticeTrademarks Table of Contents Chapter EDS Configurator GUI Introduction Industrial Networking Capability Package ChecklistFeatures OverviewRecommended Software and Accessories Useful Utility and Remote ConfigurationGetting Started Connection Caution RS-232 Console Configuration 115200, None, 8, 1, VT100EDS-510A Series User’s Manual Key Function Configuration using a Telnet Console Configuration using a Web Browser EDS-510A Series User’s Manual Disabling Telnet and Browser Access Featured Functions System Identification Configuring Basic SettingsAccount PasswordPassword Allowable Hosts Input format Accessible IPAny host on a specific subnetwork can access the EDS-510A Any host can access the EDS-510AName EnablePort DescriptionFDX Flow Ctrl NetworkSpeed Default Gateway Auto IP ConfigurationSwitch IP Address Switch Subnet MaskSystem Up Time TimeCurrent Time Current DateTime Server Query Period Turbo Ring DIP SwitchTime zone before setting the time Time Server IP/NameDIP Switch Turbo Ring DIP Description DIP Switch Hardware ConfigurationFirmware Files Path and Name System File Update-By Remote TftpConfiguration Files Path and Name Tftp Server IP/NameSystem File Update-By Backup Media System File Update-By Local Import/ExportRestart Using Port TrunkingFactory Default Port Trunking Concept Trunk Type Configuring Port TrunkingTrunk Group Maximum of 3 trunk groups Trunk Table Configuring SnmpSetting Description Available Ports/Member PortV1, V2c Write/Read Community Snmp VersionsV1, V2c Read Community 1st Trap Server IP/Name Trap SettingsGigabit Ethernet Redundant Ring Capability 300 ms Using Communication RedundancyPrivate MIB information Turbo Ring Concept Initial SetupWhen the number of EDS-510A units in the Turbo Ring is even Ring Coupling Configuring Turbo Ring STP/RSTP Concept Following explanation uses bridge instead of switch What is STP?STP Calculation How STP WorksSTP Requirements Port Speed Path Cost 802.1D Edition 802.1w-2001STP Example STP ConfigurationSTP Reconfiguration Differences between Rstp and STPUsing STP on a Network with Multiple VLANs Root/Not Root Configuring STP/RSTPBridge priority Forwarding DelayEnable STP per Port Protocol of RedundancyPort Status Configuration Limits of RSTP/STPPort Priority Port CostHow Traffic Prioritization Works Using Traffic PrioritizationWhat is Traffic Prioritization? Traffic Prioritization ConceptTraffic Prioritization Differentiated Services DiffServ Traffic MarkingIeee 802.1p Priority Level Ieee 802.1D Traffic Type Traffic Queues Configuring Traffic PrioritizationQoS Classification Inspect COS Queuing MechanismPort Highest Priority Inspect TOSTOS/DiffServ Mapping Setting Description FactoryCoS Mapping Benefits of VLANs Using Virtual LANWhat is a VLAN? Virtual LAN Vlan ConceptVLANs Tagged and Untagged Membership VLANs and Moxa EtherDevice SwitchManaging a Vlan Communication Between VLANsDevice Sample Applications of VLANs using Moxa EDS-510AVlan Settings Configuring Virtual LANPort Pvid Vlan ModeManagement Vlan ID Port TypePort Vlan TableBenefits of Multicast Using Multicast FilteringWhat is an IP Multicast? Concept of Multicast FilteringNetwork without multicast filtering Multicast Filtering and Moxa EtherDevice SwitchIgmp Internet Group Management Protocol Snooping Mode Static Multicast MAC Query ModeIgmp Multicast Filtering Gmrp Garp Multicast Registration ProtocolIgmp Snooping Settings Configuring Igmp SnoopingAdd Static Multicast MAC Gmrp Table Using Bandwidth ManagementConfiguring Gmrp Gmrp enableIeee Using Port Access ControlTraffic Rate Limiting Settings Static Port LockMessage Exchange Configuring Ieee Configuring Static Port LockShared Key Database OptionRadius Server Server PortLocal User Database Setup 802.1X Re-AuthenticationLocal User Database Setup 802.1X Re-AuthenticationPort Access Control Table Using Auto WarningConfiguring Email Warning Port Events Event TypeSystem Events Account Name Email SetupPassword Setting Mail Server IP/NameSend Test Email Configuring Relay WarningEvent Setup Email AddressSystem Events Override relay alarm settings Using Line-Swap-Fast-RecoveryUsing Set Device IP Configuring Line-Swap Fast RecoverySet up the connected devices Configuring Set Device IPBi-directional Using DiagnosisMirror Port Output data streamPing Using MonitorMonitor by Switch Monitor by Port Using the MAC Address TableMAC Using Event LogSyslog Settings Using SyslogUsing HTTPS/SSL EDS-510A Series User’s Manual Featured Functions EDS Configurator GUI Broadcast Search Starting EDS ConfiguratorSearch by IP address Modify IP Address Upgrade FirmwareExport Configuration Import Configuration Blank Unlock ServerLocked UnlockedUnlocked Fixed FixedLocked Fixed MIB Groups MIB II.17 dot1dBridge Group MIB II.10 Transmission GroupMIB II.11 Snmp Group Private Traps Public TrapsInterface SpecificationsTechnology Regulatory Approvals MechanicalEnvironmental Service Information Following services are provided Moxa Internet ServicesSerial Number Problem Report FormProduct Return Procedure