Model 2616RC | 5 • Troubleshooting and maintenance |
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Introduction
This chapter describes troubleshooting and fault analysis that can be performed by the operator. If you require more help, refer to Chapter 6, “Contacting Patton for assistance”. Refer to table 6 for a list of common symp- toms and suggested remedies.
Note The following information assumes that there is only one failure involving the Model 2616RC and that if you perform the corrective action listed, it will solve the problem. If you are unable to correct a failure, refer to Chapter 6, “Contacting Patton for assistance”.
Note When removing the 2616RC from the chassis, follow the procedures
| cited in |
Note When | |
| cedures cited in |
| Table 6. Symptoms |
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Problem | Corrective Action |
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POWER LED (green) | To verify that power is being supplied to the Model 2616RC via the Patton ForeFront chassis |
is extinguished | power bus: verify that at least one chassis power supply module is installed in the chassis |
| and functioning normally. |
POWER LED (green) is | The 2616RC has detected a power failure on a power bus. There may be a problem with |
flashing | the Patton ForeFront chassis power system which feeds the Model 2616RC such as a failed |
| power supply module in the chassis. The Model 2616RC will function normally with one |
| power supply. Inspect the power supplies in the Patton ForeFront chassis to identify and |
| replace the failed power supply module. If no failed power supply is found, or if the |
| POWER LED continues flashing, contact Patton Technical Support to determine if the |
| should be replaced. |
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CPU FAIL LED (red) is lit | CPU is unable to load the software from FLASH to RAM for operation. As soon as possible, |
| remove the Model 2616RC from the Patton ForeFront chassis, wait 30 seconds, then re- |
| insert the Model 2616RC into the Patton ForeFront chassis and see if the problem disap- |
| pears. If the CPU FAIL LED remains lit after the Model 2616RC completes the |
| cycle, contact Patton Technical Support to determine if the |
ALARM LED (yellow) is | Indicates The 2616RC has detected a minor or major alarm condition. |
lit |
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SYSTEM LED (green) is | The Model 2616RC is not functioning properly. As soon as possible, remove the Model |
not flashing | 2616RC from the Patton ForeFront chassis, wait 30 seconds, then |
| 2616RC into the Patton ForeFront chassis and see if the problem disappears. If the SYSTEM |
| LED remains lit after the Model 2616RC completes the |
| nical Support to determine if the |
ETHERNET LED (green) | • A valid Ethernet link has not been detected. Verify that the Model 2616RC is connected |
is extinguished | by means of an Ethernet cable to an Ethernet hub, switch, or workstation and that both |
| ends of the cable are plugged in. |
| • Verify that the hub, switch, or workstation is powered on. |
| • Verify that the correct cable is being |
| depending on whether you are connecting to a workstation (PC), hub, or switch. |
| • Replace the Ethernet cable. If the problem still exists, contact Patton Technical Support to |
| determine if the |
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Introduction | 61 |