Polycom 3725-24004-001/A manual Camera Movement Issues, Left Right Down, Off

Page 36

User’s Guide for the Polycom PowerCam Presenter

Camera Movement Issues

Symptom

Problem

Corrective Action

 

 

 

 

 

 

 

 

 

The camera moves

You connected or powered

Do the following:

 

 

 

slowly

on the camera after the

1.

Power off the controller and the camera.

 

 

controller was already

 

 

2.

Power on the camera.

 

 

 

powered on.

 

 

 

3.

Power on the controller.

 

 

 

 

 

 

 

 

 

 

This is normal system

At times, the camera may pan, tilt, or zoom somewhat

 

behavior.

slowly.

 

 

 

 

 

 

Do the following to rule out any problems:

 

 

 

1.

Restart the controller.

 

 

 

 

2.

Check the “Automatic camera tracking does not

 

 

 

properly follow you” symptom on page 3-7and 3-8to

 

 

 

make sure that none of the problems listed there are

 

 

 

contributing to the slow camera movement.

 

 

 

If none of these problems pertain to your situation, then

 

 

the camera is behaving normally.

 

 

 

 

 

 

 

 

The camera is not

The camera calibration and

Do the following:

 

 

 

accurately framing

framing need adjustment.

1.

Calibrate the camera as described in Calibrating for

you

 

 

 

Pointing Accuracy on page 2-7.

 

 

 

 

 

 

 

 

 

2.

Make sure that automatic camera tracking is enabled

 

 

 

as described in Enabling and Disabling Automatic

 

 

 

Camera Tracking on page 2-11.

 

 

 

 

3.

Stand 20 feet (6 meters) to 30 feet (9 meters) from

 

 

 

the camera. (If your room in smaller, you may have to

 

 

 

stand closer.)

 

 

 

 

 

4.

Press

Left,

Right,

Up,

Down,

 

 

 

or

Zoom to adjust the camera framing.

 

 

 

5.

Press

Auto Zoom to enable automatic zooming.

 

 

 

 

 

 

The following icon

The ultrasound signal has

Do the following:

 

 

 

appears on the

been lost. Even though

Face the camera more directly instead of at an angle,

screen:

automatic tracking is

 

and make sure that the locator is pointing straight

 

enabled, the camera is not

 

 

 

ahead, not to one side or up or down. For guidelines

 

receiving the ultrasound

 

 

 

regarding facing the camera, see page 2-17.

 

 

signal, so it cannot track

 

 

 

Make sure that the power button on the top of the

 

you.

 

 

locator pack is in the ON position and that the batteries

 

This icon appears

 

 

 

in the locator pack are charged.

 

 

 

momentarily when the

 

 

 

 

Try standing closer to the camera.

 

 

 

signal is first lost, and it

 

 

 

Wait until the camera receives the signal again; when

 

appears again momentarily

 

if you press a Presenter

 

this occurs, the camera will point to the locator.

 

View button when the signal

Press a button on the remote, such as the Off

Off

 

is not present.

 

button, that enables you to control the camera

 

 

 

manually.

 

 

 

 

 

 

 

 

 

 

 

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Contents VideoVoiceDataWeb Trademark Information License TermsAbout this Guide User’s Guide for the Polycom PowerCam Presenter Contents Maintenance and Troubleshooting Introducing the Polycom PowerCam Presenter System Components Name Component DescriptionTilt, or zoom VSX Series , available at Setting up the Polycom PowerCam Presenter Key Features Ease of UseState-of-the-Art Technology Using the Polycom PowerCam Presenter Setting up the HardwareUsing the Remote Control Configuring User Settings Configuring Camera SettingsSetting Description Input Signal Setting Description Camera Direction Backlight CompensationRestricted Unrestricted Not Specified Unrestricted Calibrating the Camera Calibrating for Background NoiseConfiguring LAN Properties Configuring Video Output Settings Using Automatic Camera Tracking Setting Description OutputOn-screen Connected to connector On the controller Display messagesEnabling and Disabling Automatic Camera Tracking Setting and Using Presenter Views Using the Polycom PowerCam Presenter Enabling and Disabling Automatic Zooming Setting and Using Camera Presets Controlling the Camera ManuallyTips on Using the Polycom PowerCam Presenter Obtaining System Information10’ 15’ 20’ 25’ 30’ 35’ 40’ 45’ 50’ 10’ 15’ 20’ 25’ 30’ 35’ 40’ 45’ 50’ Maintenance and Troubleshooting Maintaining the SystemCharging the Locator Pack Batteries Automatic Camera Tracking Specifications Upgrading the SoftwareSpecification Description Troubleshooting the System Power and Hardware IssuesSymptom Problem Corrective Action Set the Input Signal to Composite To Composite Set the Input Signal to S-VideoCamera Movement Issues Left Right DownOff Automatic camera Camera inputs and outputs Go to System Admin Settings General Settings System Settings AppearanceSet to Restricted or Set Screen Saver Wait Time to OffContacting Technical Support User’s Guide for the Polycom PowerCam Presenter Safety and Regulatory Notices Important SafeguardsSafety Precautions for Lithium Ion Battery Packs ChargingSafety Warnings When Using the Battery Safety Warnings When Discharging the Battery Warranty Information License RestrictionsWarranty Information Regulatory Notices Part 15 FCC RulesIndustry Canada IC Safety and Regulatory Notices Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Index Cable cameraHardware setting up 2-1troubleshooting Regulatory notices Safety and Regulatory Notices-1 Warranty information Safety and Regulatory Notices-4