Polycom 3725-24004-001/A manual Maintenance and Troubleshooting

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User’s Guide for the Polycom PowerCam Presenter

3 Maintenance and Troubleshooting

3-1

Maintaining the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Charging the Locator Pack Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Upgrading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Automatic Camera Tracking Specifications . . . . . . . . . . . . . . . . . . . . . 3-2

Troubleshooting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Power and Hardware Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Camera Movement Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Safety and Regulatory Notices . . . .Safety and Regulatory Notices-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

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Contents VideoVoiceDataWeb Trademark Information License TermsAbout this Guide User’s Guide for the Polycom PowerCam Presenter Contents Maintenance and Troubleshooting Introducing the Polycom PowerCam Presenter System Components Name Component DescriptionTilt, or zoom VSX Series , available at Setting up the Polycom PowerCam Presenter Key Features Ease of UseState-of-the-Art Technology Using the Polycom PowerCam Presenter Setting up the HardwareUsing the Remote Control Configuring User Settings Configuring Camera SettingsSetting Description Input Signal Setting Description Camera Direction Backlight CompensationRestricted Unrestricted Not Specified Unrestricted Calibrating the Camera Calibrating for Background NoiseConfiguring LAN Properties Configuring Video Output Settings On-screen Connected to connector On the controller Using Automatic Camera TrackingSetting Description Output Display messagesEnabling and Disabling Automatic Camera Tracking Setting and Using Presenter Views Using the Polycom PowerCam Presenter Enabling and Disabling Automatic Zooming Setting and Using Camera Presets Controlling the Camera ManuallyTips on Using the Polycom PowerCam Presenter Obtaining System Information10’ 15’ 20’ 25’ 30’ 35’ 40’ 45’ 50’ 10’ 15’ 20’ 25’ 30’ 35’ 40’ 45’ 50’ Maintenance and Troubleshooting Maintaining the SystemCharging the Locator Pack Batteries Automatic Camera Tracking Specifications Upgrading the SoftwareSpecification Description Troubleshooting the System Power and Hardware IssuesSymptom Problem Corrective Action Set the Input Signal to Composite To Composite Set the Input Signal to S-VideoCamera Movement Issues Left Right DownOff Automatic camera Camera inputs and outputs Set to Restricted or Go to System Admin Settings General SettingsSystem Settings Appearance Set Screen Saver Wait Time to OffContacting Technical Support User’s Guide for the Polycom PowerCam Presenter Safety Precautions for Lithium Ion Battery Packs Safety and Regulatory NoticesImportant Safeguards ChargingSafety Warnings When Using the Battery Safety Warnings When Discharging the Battery Warranty Information License RestrictionsWarranty Information Regulatory Notices Part 15 FCC RulesIndustry Canada IC Safety and Regulatory Notices Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Index Cable cameraHardware setting up 2-1troubleshooting Regulatory notices Safety and Regulatory Notices-1 Warranty information Safety and Regulatory Notices-4