BenQ W20000, W5000 user manual Troubleshooting

Page 48

W20000-en.book Page 48 Monday, October 22, 2007 3:35 PM

English

Troubleshooting

Problem

Cause

Remedy

 

 

Plug the power cable into the AC inlet on the

 

There is no power from the power

rear of the projector, and plug the power cable

 

into to the power outlet. If the power outlet

 

cable.

 

has a switch, make sure that it is switched on.

 

 

The projector does not

 

(See page 19)

 

 

The power switch is not in the on

Put the power switch in the on position. (See

turn on.

position.

page 19)

 

 

 

 

 

Attempting to turn the projector on

Wait until the cooling down process has

 

again during the cooling process.

completed.

 

 

 

 

The lamp cover is not securely

Correctly attach the lamp cover. (See page 44)

 

attached.

 

 

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

signal cable is connected correctly. (See page

 

connected correctly.

 

16)

 

 

 

 

 

No picture.

The projector is not correctly

Check the connection. (See page 16)

connected to the input source device.

 

 

 

 

 

 

The input signal has not been

Select the correct input signal with the Source

 

buttons on the remote control or SOURCE on

 

correctly selected.

 

the projector. (See page 19)

 

 

 

 

 

Image is unstable.

The connection cables are not securely

Correctly connect the cables to the

connected to the projector or the

appropriate terminals. (See page 16)

 

signal source.

 

 

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

 

focused.

ring. (See page 20)

Picture is blurred.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

 

well as the height of this unit if necessary. (See

 

aligned properly.

 

page 23)

 

 

 

 

 

 

The batteries are out of power.

Replace both of the batteries with new ones.

 

(See page 6)

 

 

Remote control does

 

 

There is an obstacle between the

Remove the obstacle. (See page 6)

not work correctly

remote control and the projector.

 

 

 

 

 

You are too far away from the

Stand within 8 meters (26.2 feet) of the

 

projector.

projector. (See page 6)

 

 

 

48 Additional information

Image 48
Contents Welcome W20000/W5000 Digital Projector Home Cinema SeriesTable of contents Important safety instructions Do not block the ventilation holes while During operation. It may harm your sightDo not step on the projector or place any objects upon it Moisture condensation Avoid volatile liquidDisposal Ceiling mounting the projectorShipping contents Remote control batteriesRemote control operation OverviewProjector features Connector panel Projector exterior viewFront and upper side view Rear viewControls and functions Control panelRemote control Positioning your projector Choosing a locationObtaining a preferred projected image size Shifting the projection lens verticallyDetermine the aspect ratio of your screen, 169 or 43? Projection dimensions Installation for a 169 ratio screenWidescreen ratio screen dimension table With min Position Zoom Cm C Cm DInstallation for a 43 ratio screen Min Max Highest Lowest ImageDiagonal Connecting with video equipment PreparationsBest video quality Better video qualityConnecting Hdmi devices Connecting Rgbhv devicesConnecting component-video devices Connecting S-Video or video devices Connecting a computerConnect the projector to a computer with a VGA-BNC cable Using the projector Using the remote control or projectorUsing the OSD menu Turning the projector onUsing the menus Fine-tuning the image size and clarityUse / to highlight the System Setup menu Adjust the projected picture to the size that youUsing a security cable lock Utilizing the password functionSetting a password If you forget the passwordEntering the password recall procedure Changing the passwordDisabling the password function Confirm the new password by re-entering the new passwordAdjusting the projected image Adjusting the projection angleCorrecting picture distortion Two parallel sidesUsing the preset and user modes Selecting a preset modeFine-tuning the selected picture mode Using the remote controlSetting the User 1/User 2/User 3 mode Resetting the picture modeRenaming user modes Enter and ExitFine-tuning the picture quality Setting Black Level Selecting a color temperatureAdvanced picture quality controls Controlling image claritySetting a preferred color temperature To set a preferred color temperatureTo adjust and store the settings Color ManagementAdjusting Brilliant Color Selecting a Gamma settingAdjusting contrast ratio via Iris Using the remote controlTheir original width using this setting Selecting the aspect ratioAbout the aspect ratio Using Panamorph lenses optional To activate High Altitude ModeOperating in a high altitude environment Suitable for use with PC and Rgbhd source inputsDisabled functions for the active windows Displaying more than one image source simultaneouslyPIP source conflict list Highlight PIP and press / to select OnCreating your own startup screen Personalizing the projector menu displayLocking control keys Turning the power off Commands during the cooling processOn-Screen Display OSD menus On-Screen Display OSD structureSystem Setup SetupInformation Picture -- Basic menu Picture -- Advanced menuSystem Setup menu Display menuAdvanced Setup menu Resolution Information menuSource Lamp HoursAdditional information Care of the projectorTo clean the filter Resetting the filter timerSetting Auto Off Lamp informationGetting to know the lamp hour Extending lamp lifeTiming of replacing the lamp Replacing the lampTighten the screws securing the lamp box Pulling it too quickly may cause the lamp toResetting the lamp timer After the startup logo, press Menu and then press / untilIndicators Troubleshooting Specifications DimensionsOptical ElectricalTiming chart Format Resolution Refresh rateHz Freq.KHz Pixel Freq.MHzSupported timing for Hdmi input Supported timing for Video and S-Video inputsWarranty and Copyright information WarrantyCopyright DisclaimerRegulation statements FCC statement for United States usersEEC statement for European users MIC statement