BenQ MX613ST, MS612ST user manual Troubleshooting

Page 60

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

Plug the power cord into the AC power jack on

There is no power from the power

the projector, and plug the power cord into the

cord.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

No picture

 

Cause

Remedy

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

The projector is not correctly

Check the connection.

connected to the input signal device.

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

The lens cover is still closed.

Open the lens cover.

Blurred image

 

Cause

Remedy

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the projector if necessary.

The lens cover is still closed.

Open the lens cover.

Remote control does not work

 

Cause

Remedy

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

The password is incorrect

 

Cause

Remedy

You do not remember the password.

Please see "Entering the password recall

procedure" on page 22 for details.

 

60 Troubleshooting

Image 60
Contents Welcome Table of contents Important safety instructions Safety InstructionsRefer servicing to qualified service personnel Important safety instructionsSafety Instructions Locations near fire alarms Locations with an ambient temperatureLocations where the altitudes are higher Confined. Allow at least 50 cm clearanceInstalled It from the power supplys power outletServiced Do not step on the projector or placeProjector features IntroductionIntroduction Shipping contents Projector exterior view Projector Volume + Timer OnTimer Set up FreezeRemote control effective range Replacing the remote control batteryPull out the battery holder Approx.+15ºPositioning your projector Choosing a locationFront Table Front CeilingProjection dimensions Obtaining a preferred projected image sizeScreen size Distance from screen mm Diagonal VerticalConnection Connecting video source devices Connecting audioTerminal name Terminal appearance BestOperation Starting up the projectorOperation Adjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image size and clarityCorrecting keystone Using the menus Following example describes how to set the OSD languageUse / to highlight the System Setup Basic menu Using a security cable lock Utilizing the password functionSetting a password Highlight Change Security Settings and press MODE/ENTERIf you forget the password Entering the password recall procedureWrite down the number and turn off your projector Changing the password Disabling the password functionEnter a new password Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioProjectors native resolution in its Displayed in the center AdjustmentsAbout the aspect ratio Screen with a 169 aspect ratioUsing Wall Color Selecting a picture modeSetting the User 1/User 2 mode Go to the Picture Picture Mode menuFine-tuning the image quality in user modes Press To highlight Saturation and adjust its Every adjustment made will reflect to3D Color Management Range at 0, only pure red in the projectedSetting the presentation timer To cancel the timer, perform the following stepsCount Up Increases from 0 to the preset time Count Down Selection DescriptionUtilizing FAQ function Remote paging operationsFreezing the image Hiding the imageOn the remote control or projector for To activate the High Altitude ModeLocking control keys Operating in a high altitude environmentAdjusting the sound Adjusting the sound levelTurning off the Power On/Off Ring Tone Muting the soundWireless connection Controlling the projector through a LAN environmentPage Page Page Page Downloading and installing Q Presenter Using Q PresenterDisplaying images through Q Presenter Page Operation Presenting from a USB Reader Direct power off Once the cooling process finishes, a Power Off RingShutting down the projector Menu operation Menu systemMain menu Sub-menu Options Basic Advanced Description of each menu Picture Mode TemperatureSave Settings Display menu Picture menu Function Description 3D SyncSystem Setup Basic menu Function Description Quick Auto TimerSettings SearchPanel Key BackgroundLock SplashSystem Setup Advanced menu Function Description WirelessReset All Baud RateFeatures Service CurrentSystem StatusMaintenance Care of the projectorSetting Lamp Mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Status MessageReplacing the lamp Connect the power and restart the projector Maintenance Use the handle to slowly pull the lamp out ProjectorResetting the lamp timer Indicators Light Status & Description Power eventsLamp events Thermal eventsTroubleshooting Specifications Projector specificationsDimensions Mm W x 104.07 mm H x 244.11 mm D 311.81 51.1 58.25Ceiling Mount screw M4 x 8 Max L = 8 mm Unit mmTiming chart Supported timing for PC inputSupported timing for Hdmi Hdcp input Supported timing for Component-YPbPrinput Supported timing for Video and S-Video inputsTiming HorizontalWarranty and Copyright information Limited warrantyCopyright DisclaimerRegulation statements FCC statement for United States usersEEC statement for European users Weee directive