Rackmount Solutions XRT Series manual Model XRT1000 and above error messages

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The LCD reporting screen in the XRT1000 and above UPS’s allows much more flexibility in communicating faults to you, and therefore has two classes of fault messages. The first occurs when the unit is initially turned on as explained above, and the second is if a fault is detected during normal operation or testing.

Model XRT1000 and above error messages

LCD DISPLAY

POSSIBLE CAUSE

ACTION TO TAKE

 

 

 

Input AC Low

Low AC input

Verify Incoming AC

 

 

 

Input AC High

Input AC is too high

Verify Incoming AC

 

 

 

Input

Input AC frequency out of

Verify incoming freq. for this

Frequency Bad

range for unit.

model.

 

 

 

Over current

Excessive output current being

Verify output load matches unit.

 

drawn

 

 

 

 

Check fan

Fan not running

Verify nothing has gotten into fan.

 

 

 

Over temp

Fan or air passages blocked

Clear air passages.

 

 

 

Battery Bad

Battery pack is bad or

Check battery voltage and

 

disconnected

connections.

 

 

 

Hardware fault

UPS has had a hardware fault

Call for service

 

 

 

Output AC high

Output voltage is too high

Call for service

 

 

 

Output AC low

Output voltage is too low

Call for service

 

 

 

The Initial Error Message can be cleared by pressing any button. If the fault is cleared, then the fault existed from a prior shutdown. If the fault is not cleared then the fault presently exists. If the previous fault was due to a low battery condition and the AC line returns to normal, the UPS will automatically re-supply power to your equipment. In the XRT1000 and above units, you may prevent the automatic return to power by setting the Auto Restart to OFF in the Setup menu described earlier.

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Contents Page Page XRT Series User’s Manual Para Systems Life Support Policy IntroductionPage Please Save the Packing Materials Receiving InspectionRadio Frequency Interference This Manual Contains Important Safety Instructions Important Safety InstructionsInstructions Importantes Concernant LA Sécurité System Description Features Built in Self Test Installation Placement InstallationProtection Strategies Page Battery Pack Connection Diagram INSTALLATION, Step by StepXRT600, XRT1000, XRT1500 and XRT2000 Back panels XRT600 Front Panel Showing Load LED’s Front Panel Load Menu on LCD Screen Second bottom row of LED’s provide status information OperationFront Panels LED Front Panel Top four LED’s Green provide 3 functionsTest/Alarm Silence Button SwitchesStartup Menu Flow Status Menu Test Menu Setup Menu Config Menu Alarms and Warnings Options Storage Instructions System BatteriesBattery Replacement Symptom Possible Cause Action to Take TroubleshootingInitial Error Messages LCD Display Possible Cause Action to Take Model XRT1000 and above error messagesOperating Faults Self Test Mark the RMA # on the outside of all packages. The factory Obtaining ServicePage General Product Specifications Cetl CSA Remote Communications LBW Remote Direct CommunicationsXRT600 Battery Pack and Runtime SpecificationsLoad TWO R E E XRTBP1 XRTBP3 Limited Product Warranty