Microsoft MN-500 manual

Page 46

I can’t access the Internet from a computer connected to my network with an Ethernet cable.

If this is the first time you have used this adapter, you should follow the instructions in the User’s Guide to run the Setup Wizard. The wizard is designed to walk you through the installation and configuration of your Ethernet adapter.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that the rest of your network is functioning correctly. Verify that you can access the Internet from other computers on your network. If other computers also cannot access the Internet, the problem might be with your base station, modem, or ISP.

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports.

Check all power cables and the cables between the broadband modem and the base station. Also check the Ethernet cable connecting the base station to the computer that is having connectivity problems.

In most cases, you will need a straight-through type of Ethernet cable to connect your adapter to a base station or router. However, if you are connecting directly to another computer or to a device other than a base station, you might need to use a crossover cable.

OVerify that all status lights are illuminated. Make sure that the status lights on your network devices are illuminated to indicate that each Ethernet port is working properly.

If these lights are not illuminated, try a different type of Ethernet cable (straight- through or crossover) or a different network port, if possible. Check the setup instructions for your base station and your broadband modem to make sure that you do not need to use a different type of Ethernet cable (straight-through or crossover).

Check the base station to make sure that it is receiving power by inspecting the appropriate status lights. If the power light is flashing, you may need to reset the base station. To reset the Microsoft base station, unplug the power adapter from the base station and then plug it back in.

OCheck your Ethernet adapter network settings. If other computers on your network are working correctly, you might have incorrect network settings on the computer that is experiencing problems. Make sure that the Ethernet adapter for that computer has been correctly configured to work with your ISP’s connection settings. Compare the settings of a working computer on the existing network with those of the computer that is not connecting to the Internet. Verify that both adapters are using similar network settings in Network Properties.

40Microsoft Broadband Networking Wireless Base Station User’s Guide

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Contents Page Avertissement Contents View Status View Network Devices Contents Page About Your Wireless Base Station IntroductionUPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Reset ButtonIntroduction Resetting the Base Station Using the Base Station StandRestoring Factory Default Settings About Wireless Radio Connections Placement of Wireless ComponentsAdjusting the Antenna Understanding Wireless Transmission StandardsAbout Wired Ethernet Connections Ethernet CablesStraight-Through Ethernet Cable Which Cable Should You Use?Crossover Ethernet Cable Setup Typical Setup Gather Components, Tools, and InformationRun the Setup Wizard This User’s GuideConnect the Base Station Test Your Network Configure the Base StationWhat’s Next? Setting Up the Base Station Wirelessly To set up the base station wirelesslyCustom setup Establish the Base Station Password Base Station SetupOpen the Base Station Management Tool Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security SettingsCustomize Network Settings Configure Your ComputerTest Your Internet Connection Network activities Logging on to Your Network Using an Internet Connection over a NetworkTo log off and log back on to your network To refresh the Network Devices list Using the Broadband Network UtilityTo start the Broadband Network Utility To remove an inactive device from the Network Devices listMake your files and folders available to the network Using Files and Folders over a NetworkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in Windows Access shared files Using a Printer over a NetworkTo access shared files on other computers Using Other Peripheral Devices over a Network About Reading E-Mail Messages on a NetworkPlaying Games on Your Network and on the Internet View Network Devices Monitoring Your NetworkView Status To refresh the network device listMaking Your Network More Secure To upgrade software, drivers, or firmwareUpdating Software, Drivers, and Firmware Help Protect Your Network from Computer VirusesHelp Protect Your Network from Unauthorized Access Help Protect Your Network from HackersPage Troubleshooting Setup and Hardware ProblemsIf your base station is connected wirelessly Setup does not recognize my wireless base stationIf your base station is connected with an Ethernet cable Troubleshooting To clone a MAC address Troubleshooting Can’t stay connected to my wireless network Network and Internet ProblemsTo disable 802.1x authentication in Windows XP Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Cant print to a networked printerPage Troubleshooting Click OK to save the changes Internet Connection Type To determine which connection type your ISP providesTo locate your Internet settings General Internet SettingsDynamic IP Dhcp Settings Host NameTo locate your static IP address settings Windows XP Static IP SettingsTo locate your static IP address settings Windows Workgroup Name PPPoE SettingsTo determine your workgroup name in Windows XP or Windows Wireless Security Settings Wireless Network NameTo determine your workgroup name in Windows Me and Windows Getting Help Technical Support OptionsUnited States Radio and TV Interference Regulations Regulatory InformationCanadian Radiocommunication Regulations Technical Specifications Base StationSystem Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Interference Index Typical Setup base station, 9 preparing for My Network Settings
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