Microsoft MN-500 manual Printing and File Sharing Issues, Cant print to a networked printer

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Printing and File Sharing Issues

This section will help you solve problems that you might encounter while printing over your network or accessing shared files and folders.

I can't print to a networked printer.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that the printer is functioning properly. There could be a problem with the printer itself. Verify that the printer is on and working correctly by using the printer’s self-test functions. See your printer documentation for specific instructions.

If the printer fails the self test, try turning the printer off and back on again. Make sure that the printer has ink and paper. If the printer is still not working, see the printer documentation.

OMake sure that you can print from your main computer. If the printer passes the self test, try printing from the computer that is connected directly to the printer. If this computer will not print successfully, you may need to install printer drivers or check the cable connecting the printer to your computer. See the following troubleshooting steps for more information.

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports. Check all power cables and the cables between the printer and the host computer or network. Make sure that the status lights on the base station and each network adapter are illuminated to indicate that each connected Ethernet port is working properly. If the status lights are not illuminated, try a different type of Ethernet cable (straight-through or crossover) or a different network port.

OEnsure that the printer is shared over your network. If your printer is connected to a computer, which is then connected to your network, you must make that printer available to other computers. This process is known as “sharing” a printer over the network.

To make a printer available to the network, go to the computer that is connected directly to the printer. Follow instructions for printer sharing for that computer’s operating system. For more information about sharing a printer over the network, see Windows Help.

OCheck whether the correct printer driver is installed. Every computer that will use a shared printer on your network must have that printer’s driver installed. You can make sure that the driver for the networked printer has been installed on a computer by checking the Printers item in Control Panel. If it is installed, you will see your shared printer listed in the Printers section. After you have verified that the printer driver is installed, try printing a test page from the computer.

You can install the printer driver by opening Printers and Faxes through Control Panel in Windows XP, or through the Add Printer feature in Control Panel on other Windows operating systems. If Windows prompts you for a driver disk, use the driver disk that came with your printer.

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Contents Page Avertissement Contents View Status View Network Devices Contents Page Introduction About Your Wireless Base StationBase Station Ports, Status Lights, and the Reset Button UPnP Standards and Your Wireless Base StationIntroduction Using the Base Station Stand Resetting the Base StationRestoring Factory Default Settings Placement of Wireless Components About Wireless Radio ConnectionsUnderstanding Wireless Transmission Standards Adjusting the AntennaEthernet Cables About Wired Ethernet ConnectionsWhich Cable Should You Use? Straight-Through Ethernet CableCrossover Ethernet Cable Setup Gather Components, Tools, and Information Typical SetupThis User’s Guide Run the Setup WizardConnect the Base Station Configure the Base Station Test Your NetworkWhat’s Next? To set up the base station wirelessly Setting Up the Base Station WirelesslyCustom setup Base Station Setup Establish the Base Station PasswordOpen the Base Station Management Tool Establish Your Internet Settings Establish Your Wireless Security Settings Establish Your Wireless SettingsConfigure Your Computer Customize Network SettingsTest Your Internet Connection Network activities Using an Internet Connection over a Network Logging on to Your NetworkTo log off and log back on to your network To remove an inactive device from the Network Devices list Using the Broadband Network UtilityTo start the Broadband Network Utility To refresh the Network Devices listUsing Files and Folders over a Network Make your files and folders available to the networkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in Windows Using a Printer over a Network Access shared filesTo access shared files on other computers About Reading E-Mail Messages on a Network Using Other Peripheral Devices over a NetworkPlaying Games on Your Network and on the Internet To refresh the network device list Monitoring Your NetworkView Status View Network DevicesHelp Protect Your Network from Computer Viruses To upgrade software, drivers, or firmwareUpdating Software, Drivers, and Firmware Making Your Network More SecureHelp Protect Your Network from Hackers Help Protect Your Network from Unauthorized AccessPage Setup and Hardware Problems TroubleshootingSetup does not recognize my wireless base station If your base station is connected wirelesslyIf your base station is connected with an Ethernet cable Troubleshooting To clone a MAC address Troubleshooting Network and Internet Problems Can’t stay connected to my wireless networkTo disable 802.1x authentication in Windows XP Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Cant print to a networked printer Printing and File Sharing IssuesPage Troubleshooting Click OK to save the changes To determine which connection type your ISP provides Internet Connection TypeHost Name General Internet SettingsDynamic IP Dhcp Settings To locate your Internet settingsStatic IP Settings To locate your static IP address settings Windows XPTo locate your static IP address settings Windows PPPoE Settings Workgroup NameTo determine your workgroup name in Windows XP or Windows Wireless Network Name Wireless Security SettingsTo determine your workgroup name in Windows Me and Windows Technical Support Options Getting HelpRegulatory Information United States Radio and TV Interference RegulationsCanadian Radiocommunication Regulations Base Station Technical SpecificationsSystem Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Interference Index Typical Setup base station, 9 preparing for My Network Settings
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